Professional Certificate in Managing Emotions in Conflict Resolution

Thursday, 18 September 2025 15:53:46

International applicants and their qualifications are accepted

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Overview

Overview

Emotionally charged conflicts can be challenging to resolve, but with the right tools and techniques, you can learn to manage emotions and find a resolution.

The Emotionally Intelligent Conflict Resolution Professional Certificate is designed for professionals who want to improve their conflict resolution skills and create a more positive work environment.

Through this certificate program, you'll learn how to recognize and manage your own emotions, as well as those of others, to resolve conflicts effectively and efficiently.

You'll gain a deeper understanding of the impact of emotions on conflict resolution and develop practical skills to manage emotions in the workplace.

By the end of the program, you'll be equipped to handle emotionally charged conflicts with confidence and create a more harmonious work environment.

Take the first step towards becoming a more effective conflict resolver and explore this certificate program today!

Emotions play a significant role in conflict resolution, and learning to manage them effectively is crucial for success. The Professional Certificate in Managing Emotions in Conflict Resolution helps you develop the skills to navigate complex emotional situations, leading to better relationships and outcomes. By studying this course, you'll gain a deeper understanding of emotional intelligence, learn how to recognize and manage your own emotions, and develop strategies to resolve conflicts in a constructive manner. With this certification, you'll enjoy career prospects in fields such as mediation, counseling, and human resources, and enhance your ability to build strong, lasting relationships.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Emotional Awareness and Self-Regulation •
Conflict Resolution Models and Theories •
Effective Communication in Conflict Situations •
Active Listening and Empathy in Conflict Resolution •
Managing Power Dynamics in Conflict Resolution •
Cultural Competence and Sensitivity in Conflict Resolution •
Conflict Resolution Strategies for Different Stakeholders •
Negotiation and Mediation Techniques •
Conflict Resolution in the Workplace •
Emotional Intelligence and Conflict Resolution

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Managing Emotions in Conflict Resolution

The Professional Certificate in Managing Emotions in Conflict Resolution is a specialized program designed to equip individuals with the skills and knowledge necessary to effectively manage emotions in conflict resolution situations.
This program focuses on teaching participants how to recognize, understand, and manage their own emotions, as well as those of others, in order to resolve conflicts in a constructive and respectful manner.
Upon completion of the program, participants will be able to analyze complex conflicts, identify underlying emotional issues, and develop effective strategies for managing emotions and resolving conflicts.
The program covers a range of topics, including emotional intelligence, active listening, and effective communication, all of which are essential for managing emotions in conflict resolution.
The duration of the program is typically 6-12 months, depending on the pace of the participant and the level of support required.
The program is highly relevant to professionals working in fields such as human resources, law, medicine, and social work, where conflict resolution is a critical skill.
By completing this program, participants can enhance their career prospects and demonstrate their commitment to resolving conflicts in a constructive and respectful manner.
The program is also beneficial for individuals who want to improve their personal relationships and communication skills, as managing emotions in conflict resolution is a valuable skill for all aspects of life.
Overall, the Professional Certificate in Managing Emotions in Conflict Resolution is a valuable investment for anyone looking to improve their conflict resolution skills and enhance their career prospects.

Why this course?

Managing Emotions in Conflict Resolution is a vital skill in today's market, with the UK's conflict resolution industry valued at £1.4 billion, employing over 100,000 people (Source: Conflict Resolution Network, 2020). As the demand for effective conflict resolution continues to rise, professionals and learners alike are seeking training in emotional intelligence and conflict resolution techniques.
Industry Value Employment Figures
£1.4 billion 100,000

Who should enrol in Professional Certificate in Managing Emotions in Conflict Resolution?

Individuals working in conflict resolution roles, such as mediators, counselors, and HR professionals, are ideal candidates for the Professional Certificate in Managing Emotions in Conflict Resolution.
In the UK, a staggering 1 in 5 employees experience workplace bullying, highlighting the need for effective conflict resolution skills (ACAS, 2020). This certificate equips learners with the knowledge and tools to manage emotions and resolve conflicts in a constructive manner.
Professionals seeking to enhance their emotional intelligence and conflict resolution skills, such as those in the public sector, education, and healthcare, will also benefit from this certification.
Learners with a background in psychology, sociology, or a related field may also find this certificate a valuable addition to their skillset, as it provides a comprehensive understanding of emotional dynamics in conflict situations.
(ACAS, 2020)