Professional Certificate in Implementing CRM Automation

Saturday, 14 February 2026 07:20:09

International applicants and their qualifications are accepted

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Overview

Overview

CRM Automation

is designed for professionals seeking to streamline their sales processes and enhance customer engagement. This course focuses on implementing automation tools to increase efficiency and productivity.

By the end of the program, learners will be able to design and implement a CRM system that meets the needs of their organization.

Some key topics covered include data analysis, workflow automation, and integration with other business systems.

Learn how to leverage CRM automation to drive business growth and improve customer satisfaction.

Take the first step towards automating your sales processes and explore this course to learn more.

CRM Automation is a game-changer for businesses looking to streamline their sales processes. This Professional Certificate course teaches you how to implement CRM Automation to boost efficiency, enhance customer engagement, and drive revenue growth. By learning from industry experts, you'll gain hands-on experience with leading CRM tools and develop skills in data analysis, workflow optimization, and team collaboration. With CRM Automation, you'll enjoy improved productivity, reduced manual errors, and enhanced decision-making capabilities. Career prospects are bright, with opportunities in sales, marketing, and IT. Upon completion, you'll be equipped to drive business success with CRM Automation.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Data Management and Integration •
• CRM System Configuration and Setup •
• Automation of Sales and Marketing Processes •
• Lead and Opportunity Management •
• Workflow and Process Optimization •
• Data Analysis and Reporting •
• Integration with Other Business Systems •
• Security and Compliance •
• Best Practices for CRM Implementation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Implementing CRM Automation

The Professional Certificate in Implementing CRM Automation is a comprehensive program designed to equip learners with the skills and knowledge required to successfully implement customer relationship management (CRM) automation systems in various industries.
This program focuses on teaching learners how to design, implement, and manage CRM automation systems that drive business growth and improve customer engagement. Through a combination of theoretical and practical training, learners will gain hands-on experience in configuring and customizing CRM software to meet the unique needs of their organization.
Upon completion of the program, learners can expect to achieve the following learning outcomes: - Understand the principles and best practices of CRM automation - Design and implement effective CRM strategies that align with business objectives - Configure and customize CRM software to meet organizational needs - Analyze and optimize CRM performance to drive business growth
The duration of the Professional Certificate in Implementing CRM Automation is typically 12 weeks, with learners completing a series of online modules and assignments. This flexible learning format allows learners to balance their studies with work and other commitments.
The industry relevance of this program is high, as CRM automation is a critical component of many businesses across various sectors. By acquiring the skills and knowledge required to implement CRM automation systems, learners can enhance their career prospects and contribute to the success of their organization.
The Professional Certificate in Implementing CRM Automation is highly relevant to professionals working in sales, marketing, customer service, and IT, as well as business owners and entrepreneurs looking to improve their customer engagement and sales strategies.

Why this course?

Professional Certificate in Implementing CRM Automation is highly significant in today's market, where customer relationship management (CRM) systems play a crucial role in driving business growth. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses use CRM software to manage customer interactions (Source: CIM, 2020).
UK Businesses Using CRM Software
85%
Source: Chartered Institute of Marketing (CIM), 2020
The implementation of CRM automation can help businesses streamline their sales, marketing, and customer service processes, leading to increased efficiency and productivity. A study by Forrester found that companies that implemented CRM automation saw an average increase in sales of 12.6% (Source: Forrester, 2019).

Who should enrol in Professional Certificate in Implementing CRM Automation?

Ideal Audience for Professional Certificate in Implementing CRM Automation Professionals seeking to enhance their sales and customer service skills, particularly those in the UK, where 71% of businesses use CRM software to manage customer interactions (Source: Salesforce).
Key Characteristics: Sales and marketing teams, customer success managers, and business analysts with 2+ years of experience in CRM implementation and automation.
Industry Focus: Finance, retail, and professional services, where CRM automation can help streamline processes, improve customer engagement, and increase revenue.
Learning Objectives: Gain hands-on experience with CRM automation tools, develop skills in data analysis and reporting, and learn how to measure ROI and optimize CRM implementation.