Extended Postgraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries

Thursday, 19 February 2026 10:26:59

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Extended Postgraduate Programme in Skills for Working in Business Administration and Customer Service Industries


This programme is designed for individuals seeking to enhance their skills in business administration and customer service industries.


With a focus on practical skills, learners will gain knowledge in areas such as business operations, customer relationship management, and communication.


Developing essential skills is at the heart of this programme, enabling learners to succeed in a rapidly changing business environment.


Targeted towards working professionals and those looking to transition into these fields, the programme offers flexible learning options.


By the end of the programme, learners will be equipped with the necessary skills to excel in business administration and customer service roles.


Explore this programme further to discover how it can help you achieve your career goals.

BusinessAdministration is the foundation of a successful career in customer-facing industries. Our Extended Postgraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries equips you with the essential skills to excel in this field. You'll gain a deep understanding of businessadministration principles, customer service strategies, and industry-specific skills. With our course, you'll develop strong communication, problem-solving, and leadership abilities, making you a valuable asset to any organization. Upon completion, you'll be well-positioned for career advancement in customer service roles, with opportunities in management, HR, or entrepreneurship.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Effective Communication Skills for Business Administration •
Customer Service Quality Standards and Expectations •
Time Management and Productivity in a Fast-Paced Work Environment •
Conflict Resolution and Negotiation Techniques •
Business Etiquette and Professional Image •
Dealing with Difficult Customers and Complaints •
Teamwork and Collaboration in a Business Setting •
Adapting to Change and Continuous Learning •
Introduction to Business Administration and Management •
Understanding Customer Needs and Preferences

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £200
2 months (Standard mode): £175

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Extended Postgraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries

The Extended Postgraduate Programme in Skills for Working in Business Administration and Customer Service Industries is designed to equip students with the necessary skills to succeed in the dynamic business administration and customer service industries.
This programme focuses on developing students' skills in areas such as business administration, customer service, and management, which are highly valued by employers in these industries.
Through a combination of theoretical and practical learning, students will gain a deep understanding of the principles and practices of business administration and customer service, as well as the ability to apply them in real-world scenarios.
The programme's learning outcomes include the ability to analyze business problems, develop effective solutions, and implement them in a customer-focused manner.
The duration of the programme is typically 12-18 months, depending on the institution and the student's prior qualifications and experience.
The programme is highly relevant to the current job market, with many employers seeking candidates with skills in business administration and customer service.
Graduates of this programme can expect to secure roles in a variety of industries, including retail, hospitality, and financial services, among others.
The programme's emphasis on practical skills and industry-relevant knowledge makes it an attractive option for students looking to launch or advance their careers in business administration and customer service.
By the end of the programme, students will have developed the skills and knowledge necessary to succeed in a range of business administration and customer service roles, and will be well-equipped to take on leadership positions or pursue further study.
The Extended Postgraduate Programme in Skills for Working in Business Administration and Customer Service Industries is a valuable investment for students looking to build a successful career in these fields.

Why this course?

Extended Postgraduate Programme in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers in the UK believe that employees need to develop new skills to remain employable (Source: CIPD, 2022). This highlights the need for professionals to upskill and reskill in areas such as business administration and customer service.
Skills Percentage of Employers
Business Administration 60%
Customer Service 55%
Communication 50%
Problem-Solving 45%

Who should enrol in Extended Postgraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries?

Individuals seeking to enhance their skills in Business Administration and Customer Service industries
Professionals looking to transition into or advance within these fields, with a focus on the UK job market
Those interested in developing expertise in areas such as customer relationship management, team leadership, and business operations
Individuals with a degree in a related field, or those without prior experience, seeking to gain the necessary skills and knowledge
In the UK, the demand for skilled Business Administrators and Customer Service professionals is on the rise, with the Office for National Statistics predicting a 10% increase in employment opportunities by 2025
The Extended Postgraduate Programme in Skills for Working in Business Administration and Customer Service Industries is designed to cater to the needs of this growing market, providing learners with the skills and qualifications required to succeed

Insights

Read important articles written by our experts

◎ Elevate Your Skills in BusinessAdministration and Customer Service Industries

◎ Best Practices for Effective Communication in BusinessAdministration and Customer Service Industries

◎ The Road to Career Advancement in BusinessAdministration and Customer Service Industries

◎ Essential Skills for Leadership in BusinessAdministration and Customer Service Industries

◎ Unlocking Your Potential in BusinessAdministration and Customer Service Industries

◎ Maximizing Efficiency in BusinessAdministration and Customer Service Industries

◎ Top Strategies for Success in BusinessAdministration and Customer Service Industries