The Level 2 Certificate in Healthcare Support Services is a foundational qualification designed for individuals seeking entry into the healthcare support sector. This course, awarded by London School of International Business, equips learners with essential skills and knowledge needed to provide high-quality care and support to patients. Key topics include infection control, patient safety, communication skills, and basic first aid. The programme is ideal for those looking to build a career in healthcare settings such as hospitals, clinics, and care homes.
The demand for healthcare support workers continues to grow in the UK, driven by an ageing population and increasing health needs. According to estimates, the number of jobs in this sector will reach 120,000 in 2026 and rise to 140,000 by 2027.
Estimated Job Demand for Healthcare Support Workers
Estimated UK learners — Illustrative UK estimates — not official enrolment
Content updated: 11 September 2026
Learn about healthcare support services and patient care
Develop communication and administration skills
Understand health and safety practices and infection control
Gain knowledge of basic first aid and patient-centered care
Prepare for roles such as healthcare assistant or care worker