The Extended Postgraduate Certificate in Management of Volunteers equips learners with the strategic skills to effectively manage volunteer teams. This certificate program is tailored for individuals in leadership roles within the voluntary sector or those aspiring to lead volunteer initiatives in non-profits, public agencies, and private enterprises. The curriculum focuses on developing critical competencies such as strategic planning, communication, project management, recruitment, retention, and evaluation of volunteers.
Participants will gain a deeper understanding of best practices for managing diverse teams while fostering an inclusive environment that values diversity, equity, and inclusion. Upon completion, learners will be well-prepared to address the growing demand for skilled volunteer managers in the UK and beyond.
Demand Outlook
Estimated UK learners — Illustrative UK estimates — not official enrolment
Content updated: 14 August 2026
By completing the Extended Postgraduate Certificate in Management of Volunteers, participants will be able to:
- Develop and implement strategic plans for managing volunteer teams.
- Enhance communication skills for effective leadership within diverse groups.
- Apply project management principles specifically tailored for volunteer-driven initiatives.
- Implement best practices for recruitment and retention of volunteers.
- Evaluate the impact of volunteer activities on organisational goals.