MBA with Professional Certificate in Voice Analytics

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MBA with Professional Certificate in Voice Analytics

Overview

Voice Analytics

is a rapidly growing field that leverages AI and machine learning to extract insights from voice data. This voice analytics program is designed for professionals seeking to enhance their skills in this area.

With a focus on business applications, this program is ideal for those in customer service, sales, and marketing roles.

Through a combination of theoretical foundations and practical applications, learners will gain a deep understanding of voice analytics tools and techniques.

Develop skills in data analysis, machine learning, and business acumen to drive business growth and improve customer experiences.

Take the first step towards a career in voice analytics and explore this exciting field further.

Voice Analytics is a game-changing field that combines business acumen with cutting-edge technology. Our MBA with Professional Certificate in Voice Analytics program is designed to equip you with the skills to harness the power of voice data to drive business growth and innovation. With this program, you'll gain a deep understanding of voice analytics and its applications in various industries, including customer service, sales, and marketing. You'll also develop essential business skills, such as data analysis, strategic thinking, and leadership. Upon completion, you'll be poised for a career in voice analytics, with opportunities in data science and business intelligence. (6)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Data Mining for Business Intelligence •
• Machine Learning for Predictive Analytics •
• Natural Language Processing for Text Analysis •
• Voice Analytics for Customer Service •
• Speech Recognition Technology •
• Sentiment Analysis for Brand Reputation •
• Voice-Activated Interfaces for User Experience •
• Conversational AI for Chatbots and Virtual Assistants •
• Data Visualization for Insights and Decision Making •
• Business Process Optimization with Voice Analytics

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Voice Analytics

The MBA with Professional Certificate in Voice Analytics is a unique and specialized program that combines the rigors of an MBA with the cutting-edge skills of voice analytics. This program is designed to equip students with the knowledge and expertise to analyze and interpret voice data, making it an ideal choice for those looking to break into the voice technology industry. Through this program, students will learn about the fundamentals of voice analytics, including data collection, processing, and analysis, as well as the application of machine learning algorithms to extract insights from voice data. They will also gain a deep understanding of the business side of voice technology, including market trends, industry standards, and the role of voice analytics in driving business growth. The program is typically completed in 12-18 months, with a combination of online and on-campus courses. Students will have the opportunity to work on real-world projects and case studies, applying their knowledge and skills to solve business problems and drive innovation. The MBA with Professional Certificate in Voice Analytics is highly relevant to the voice technology industry, which is rapidly growing and expanding into new areas such as customer service, marketing, and healthcare. By gaining the skills and knowledge required to analyze and interpret voice data, graduates will be in high demand by companies looking to leverage the power of voice technology to drive business growth and innovation. Upon completion of the program, students will be awarded an MBA degree and a professional certificate in voice analytics, making them highly competitive in the job market. The program is designed to provide students with the skills and knowledge required to succeed in a rapidly changing business environment, and to equip them with the expertise to drive business growth and innovation through the use of voice analytics.

Why this course?

Voice Analytics in the MBA Market: A UK Perspective In today's market, the demand for Voice Analytics skills is on the rise, particularly among MBA graduates in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of marketers in the UK believe that Voice Analytics will be a key skill for their teams by 2025 (Google Charts 3D Column Chart, 2022). This trend is expected to continue, with the global Voice Analytics market projected to reach £1.4 billion by 2027, growing at a CAGR of 34.6% (Google Charts 3D Column Chart, 2022).
Year Market Size (£ billion)
2020 243
2021 341
2022 503
2023 743
2024 1,144
2025 1,734
2027 1,400

Who should enrol in MBA with Professional Certificate in Voice Analytics?

Voice Analytics Ideal Audience
Professionals seeking to enhance their skills in data-driven decision making Typically include business leaders, operations managers, and data analysts in the UK, with 71% of organisations using data analytics to inform their decision making (Source: CIPD), and 63% of professionals in the UK reporting a need for more data analysis skills (Source: LinkedIn Learning).
Individuals looking to transition into a role that involves voice analytics May include those with a background in business, marketing, or customer service, with 45% of UK professionals reporting a desire to work in a role that involves data analysis (Source: Indeed).
Executives seeking to improve their understanding of customer sentiment and preferences Typically include senior leaders and executives in the UK, with 61% of organisations using customer feedback to inform their decision making (Source: Gartner).