MBA with Professional Certificate in Upscale Customer Service

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International Students can apply

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MBA with Professional Certificate in Upscale Customer Service

Overview

Upscale Customer Service


Deliver exceptional experiences that exceed customer expectations with our MBA with Professional Certificate in Upscale Customer Service.


Transform your career in the luxury industry by mastering the art of upscale customer service. This program is designed for professionals seeking to elevate their skills and knowledge in high-end customer service, sales, and relationship management.

Learn from industry experts and gain hands-on experience in creating personalized experiences, building strong relationships, and driving customer loyalty.


Develop a unique value proposition that sets you apart from competitors and drives business growth. With this program, you'll gain the skills and confidence to deliver exceptional service that exceeds customer expectations.

Take the first step towards a career in upscale customer service and explore this program further to learn more about our curriculum, faculty, and alumni success stories.

MBA with Professional Certificate in Upscale Customer Service is a comprehensive program that equips you with the skills to deliver exceptional customer experiences. This course offers key benefits such as enhanced leadership skills, improved communication techniques, and a deeper understanding of customer needs. With a strong focus on upscale customer service, you'll learn how to build strong relationships, resolve conflicts, and drive customer loyalty. Upon completion, you'll be well-positioned for career prospects in industries such as luxury retail, hospitality, and finance. Unique features include a combination of theoretical knowledge and practical training, ensuring you're equipped to deliver world-class service. (11)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Service Fundamentals
•
Upscale Customer Service Skills
•
Effective Communication in Customer Service
•
Conflict Resolution and Negotiation Techniques
•
Upscale Customer Service in Digital Channels
•
Building Customer Loyalty and Retention
•
Advanced Upscale Customer Service Strategies
•
Cultural Competence in Customer Service
•
Upscale Customer Service in Multicultural Environments
•
Measuring and Evaluating Customer Service Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Upscale Customer Service

The MBA with Professional Certificate in Upscale Customer Service is a comprehensive program designed to equip students with the skills and knowledge required to excel in upscale customer service.
This program is ideal for individuals who want to enhance their customer service skills and advance their careers in upscale customer service.
The learning outcomes of this program include developing a deep understanding of upscale customer service principles, learning how to handle high-end customer interactions, and acquiring skills in conflict resolution and negotiation.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience.
The program is highly relevant to the upscale customer service industry, as it provides students with the skills and knowledge required to work in high-end customer-facing roles.
The program is designed to be flexible, with online and on-campus options available, making it accessible to students from all over the world.
Upon completion of the program, students will be awarded an MBA degree and a professional certificate in upscale customer service, demonstrating their expertise in this field.
The program is taught by experienced instructors who have extensive experience in upscale customer service, providing students with valuable insights and practical knowledge.
The program is designed to be industry-relevant, with a focus on the latest trends and best practices in upscale customer service.
The program is a great way for individuals to enhance their careers and advance their careers in upscale customer service, and is highly recommended for anyone looking to work in this field.
The program is a great investment for individuals who want to develop their skills and knowledge in upscale customer service, and is a great way to demonstrate their expertise to potential employers.

Why this course?

The significance of an MBA with a Professional Certificate in Upscale Customer Service cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer service is crucial to their success, with 60% stating that it is the most important factor in building customer loyalty.
Industry Percentage
Retail 40%
Finance 25%
Healthcare 15%
Technology 20%

Who should enrol in MBA with Professional Certificate in Upscale Customer Service?

Ideal Audience for MBA with Professional Certificate in Upscale Customer Service Are you a business leader looking to elevate your customer service skills and stay ahead of the competition in the UK?
Professionals with 5+ years of experience in customer-facing roles In the UK, 75% of businesses report that customer service is a key differentiator, and 60% of customers are more likely to return to a business that provides excellent service.
Senior managers and executives With an MBA with Professional Certificate in Upscale Customer Service, you'll gain the skills and knowledge to lead high-performing customer service teams and drive business growth in the UK, where customer service is a top priority.
Entrepreneurs and small business owners By investing in your customer service skills, you'll be able to attract and retain customers, increase customer loyalty, and drive revenue growth in the competitive UK market.
Individuals looking to transition into customer-facing roles With the right training and certification, you'll be able to launch a successful career in customer service and enjoy a fulfilling and rewarding role in the UK.