MBA with Professional Certificate in Tourism Customer Engagement

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MBA with Professional Certificate in Tourism Customer Engagement

Overview

Mastering Tourism Customer Engagement is crucial for the success of any tourism business.

Our MBA with Professional Certificate in Tourism Customer Engagement is designed for professionals who want to develop the skills and knowledge needed to deliver exceptional customer experiences in the tourism industry.

With a focus on customer-centric approaches, this program will help you understand the needs and preferences of your customers, and develop strategies to engage and retain them.

Through a combination of theoretical and practical learning, you will gain a deep understanding of the tourism industry, including marketing, operations, and management.

By the end of this program, you will be equipped with the skills and knowledge to drive business growth, improve customer satisfaction, and stay ahead of the competition.

So why wait? Explore our MBA with Professional Certificate in Tourism Customer Engagement today and take the first step towards a successful career in tourism customer engagement.

MBA with Professional Certificate in Tourism Customer Engagement is a unique blend of business acumen and tourism expertise, designed to equip you with the skills to drive customer engagement and loyalty in the tourism industry. This course offers key benefits such as enhanced career prospects, improved business acumen, and a competitive edge in the job market. You'll gain a deep understanding of customer behavior, market trends, and industry best practices, as well as develop essential skills in marketing, finance, and operations. With a focus on practical application, you'll be able to tailor your skills to real-world scenarios, making you a valuable asset to any organization. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Relationship Management (CRM) in Tourism •
Digital Marketing Strategies for Tourism Customer Engagement •
Effective Communication Skills for Tourism Customer Service •
Emotional Intelligence in Tourism Customer Interactions •
Hospitality Industry Trends and Customer Expectations •
Managing Customer Feedback and Complaints in Tourism •
Personal Branding for Tourism Customer Engagement •
Social Media Marketing for Tourism Customer Acquisition •
Tourism Customer Experience Design and Development •
Understanding Customer Behavior in Tourism

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Tourism Customer Engagement

The MBA with Professional Certificate in Tourism Customer Engagement is a unique and specialized program designed to equip students with the skills and knowledge required to excel in the tourism industry, particularly in customer engagement. This program is designed to be completed in a relatively short duration of 12-18 months, depending on the institution and the student's prior experience and academic background. Students will have the opportunity to gain practical experience through internships, projects, and case studies, which will help them develop the skills and confidence needed to succeed in this field. The learning outcomes of this program are designed to provide students with a comprehensive understanding of the tourism industry, including the importance of customer engagement, marketing, and management. Students will learn how to analyze customer needs, develop effective marketing strategies, and create memorable experiences that drive customer loyalty and retention. The program is highly relevant to the tourism industry, which is one of the fastest-growing sectors globally. With the rise of digital technologies, the tourism industry is becoming increasingly customer-centric, and companies are looking for professionals who can engage with customers effectively and provide them with personalized experiences. Throughout the program, students will have the opportunity to develop a range of skills, including communication, teamwork, and problem-solving, which are essential for success in the tourism industry. They will also gain a deep understanding of the industry's trends, challenges, and opportunities, which will enable them to make informed decisions and drive business growth. Upon completion of the program, students will be awarded an MBA degree and a professional certificate in Tourism Customer Engagement, which will provide them with a competitive edge in the job market. The program is designed to be flexible and accessible, with a range of entry points and pathways for students who want to pursue a career in the tourism industry.

Why this course?

The significance of an MBA with a Professional Certificate in Tourism Customer Engagement cannot be overstated in today's market. According to a report by the Association of Leading Visitor Attractions (ALVA), the UK's tourism industry is worth £137 billion, supporting over 2.1 million jobs. This growth is expected to continue, with the sector projected to reach £185 billion by 2025.
Year Growth Rate
2015-2020 2.5%
2020-2025 3.2%

Who should enrol in MBA with Professional Certificate in Tourism Customer Engagement?

Ideal Audience for MBA with Professional Certificate in Tourism Customer Engagement Are you a tourism professional looking to enhance your skills in customer engagement? Do you want to stay ahead in the competitive industry? Our MBA with Professional Certificate in Tourism Customer Engagement is designed for you.
Key Characteristics: You are a UK-based tourism professional with at least 2 years of experience, holding a degree in a relevant field such as hospitality, marketing, or business. You have a passion for delivering exceptional customer experiences and are eager to develop your skills in areas like customer relationship management, marketing strategy, and operational management.
Career Goals: You aspire to take on leadership roles in the tourism industry, such as a customer experience manager or a marketing director. You want to stay up-to-date with the latest industry trends and best practices, and our MBA with Professional Certificate in Tourism Customer Engagement will equip you with the knowledge and skills to achieve your goals.
Target Statistics: In the UK, the tourism industry employs over 3.2 million people, generating £139 billion in revenue each year. With the rise of experiential travel, the demand for skilled tourism professionals is on the rise, with 75% of UK tourism businesses reporting an increase in customer expectations for personalized experiences.