MBA with Professional Certificate in Sustainable Customer Service

Thursday, 08 January 2026 23:04:37

International Students can apply

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MBA with Professional Certificate in Sustainable Customer Service

Overview

Mastering Sustainable Customer Service is crucial for businesses seeking to reduce their environmental footprint while delivering exceptional customer experiences.

Our MBA with Professional Certificate in Sustainable Customer Service is designed for business professionals and leaders who want to integrate sustainable practices into their customer service strategies.

This program focuses on developing skills in customer-centricity, environmental responsibility, and innovation to create a positive impact on both customers and the planet.

By exploring the latest research and best practices in sustainable customer service, learners will gain a deeper understanding of how to balance business goals with social and environmental responsibilities.

Join our community of like-minded professionals and take the first step towards creating a more sustainable future for your organization.

Sustainable Customer Service is the backbone of any successful business, and our MBA with Professional Certificate in Sustainable Customer Service is designed to equip you with the skills to deliver exceptional customer experiences while minimizing environmental impact. By combining business acumen with sustainable practices, you'll gain a competitive edge in the job market. Key benefits include enhanced employability, increased customer satisfaction, and reduced operational costs. Our course features expert instructors, real-world case studies, and a network of like-minded professionals. Upon completion, you'll receive a Professional Certificate in Sustainable Customer Service, opening doors to career opportunities in industries ranging from retail to finance. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Service Strategy for Sustainable Business Growth •
Effective Communication for Sustainable Customer Relationships •
Sustainable Customer Service Operations Management •
Environmental Impact of Customer Service on Business •
Social Responsibility in Customer Service Practices •
Customer Service Metrics for Measuring Sustainability •
Sustainable Customer Service in the Digital Age •
Employee Engagement and Training for Sustainable Customer Service •
Customer Service and Supply Chain Sustainability •
Sustainable Customer Service in the Era of Social Media

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Sustainable Customer Service

The MBA with Professional Certificate in Sustainable Customer Service is a unique and specialized program that combines the rigors of an MBA with the focus on sustainable customer service. This program is designed to equip students with the knowledge and skills necessary to create a more sustainable and environmentally-friendly customer service approach. Through this program, students will learn about the importance of sustainability in customer service, including the impact of business practices on the environment and society. They will also gain a deeper understanding of the role of customer service in driving business success and sustainability. The program covers topics such as sustainable customer service strategies, environmental impact assessment, and social responsibility in customer service. The duration of the MBA with Professional Certificate in Sustainable Customer Service is typically 12-18 months, depending on the institution and the student's prior experience. This program is designed to be flexible and accommodating, with online and on-campus options available. The program is also designed to be industry-relevant, with a focus on preparing students for careers in sustainable customer service. The industry relevance of the MBA with Professional Certificate in Sustainable Customer Service is high, with many companies recognizing the importance of sustainability in customer service. This program is designed to prepare students for careers in a variety of industries, including retail, hospitality, and finance. The program also provides students with the skills and knowledge necessary to create a more sustainable and environmentally-friendly customer service approach, which is becoming increasingly important in today's business landscape. Overall, the MBA with Professional Certificate in Sustainable Customer Service is a unique and specialized program that combines the rigors of an MBA with the focus on sustainable customer service. The program is designed to equip students with the knowledge and skills necessary to create a more sustainable and environmentally-friendly customer service approach, and is highly relevant to the industry.

Why this course?

The significance of an MBA with a Professional Certificate in Sustainable Customer Service cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer experience is crucial to their success, with 60% stating that they will invest in customer experience initiatives in the next two years (Google Charts 3D Column Chart, 2022).
Industry Trends Investment in Customer Experience
Sustainable Customer Service 60%
Customer Experience Management 70%
Digital Transformation 80%

Who should enrol in MBA with Professional Certificate in Sustainable Customer Service?

Ideal Audience for MBA with Professional Certificate in Sustainable Customer Service Are you a business leader looking to enhance your customer service skills and contribute to a more sustainable future? If you're based in the UK and work in a sector such as finance, retail, or healthcare, you may be eligible for this programme.
Key Characteristics: You should have a bachelor's degree from a UK university, or equivalent experience in a customer-facing role. You should also have a strong understanding of business principles and a desire to develop your skills in sustainable customer service.
Career Goals: Upon completion of the programme, you can expect to enhance your career prospects and take on more senior roles in customer-facing positions. In the UK, this could include senior customer service manager or customer experience manager positions, with average salaries ranging from £40,000 to £60,000 per annum.
Target Sector: The programme is designed for professionals working in sectors such as finance, retail, healthcare, and public services. In the UK, this could include companies such as HSBC, Tesco, the NHS, or local authorities.