MBA with Professional Certificate in Social CRM

Wednesday, 01 July 2026 00:16:03

International Students can apply

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MBA with Professional Certificate in Social CRM

Overview

CRM

is a vital tool for businesses to manage customer relationships. The MBA with Professional Certificate in Social CRM is designed for professionals who want to enhance their skills in this area.
Some of the key objectives of this program are to develop a deep understanding of social media marketing, learn how to leverage CRM systems, and gain expertise in customer relationship management.
This program is ideal for marketing professionals, sales teams, and business owners who want to stay ahead of the curve in the ever-evolving world of customer engagement.
By completing this program, you will gain the knowledge and skills needed to implement a successful social CRM strategy that drives business growth and customer satisfaction.
Are you ready to take your business to the next level? Explore the MBA with Professional Certificate in Social CRM today and discover how you can harness the power of social CRM to drive success.

Social CRM is the backbone of modern business strategy, and our MBA with Professional Certificate in Social CRM is designed to equip you with the skills to harness its power. This comprehensive program combines the rigors of an MBA with the specialized knowledge of Social CRM, preparing you for a career in this fast-growing field. You'll gain a deep understanding of how to leverage social media, customer data, and relationship management to drive business growth and customer engagement. With Social CRM at the forefront, you'll be poised for success in a range of industries, from finance to healthcare. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• Social Media Marketing Strategies •
• Data Analysis and Interpretation Tools •
• Digital Communication Channels •
• Social Media Analytics and Reporting •
• Customer Service and Support Models •
• Brand Management and Reputation •
• Online Community Management •
• Mobile Marketing and Engagement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Social CRM

The MBA with Professional Certificate in Social CRM is a unique and specialized program that combines the rigors of a Master's in Business Administration with the skills and knowledge required to excel in Social CRM.
This program is designed to equip students with the ability to leverage social media and other digital channels to drive business growth, improve customer engagement, and enhance overall organizational performance.
Through a combination of theoretical foundations and practical applications, students will learn how to develop and implement effective Social CRM strategies that align with business objectives.
The learning outcomes of this program include the ability to analyze complex business problems, develop and implement innovative solutions, and lead cross-functional teams to drive business results.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The industry relevance of this program is high, as Social CRM is a rapidly growing field with a wide range of applications across various sectors, including healthcare, finance, and retail.
By completing this program, graduates will be well-positioned to take on leadership roles in organizations that are looking to leverage Social CRM to drive business growth and improve customer engagement.
The program is designed to be flexible and accessible, with online and part-time options available to accommodate the needs of working professionals and students who are balancing other responsibilities.
Overall, the MBA with Professional Certificate in Social CRM is a valuable and highly relevant program that can help students develop the skills and knowledge required to succeed in this rapidly evolving field.

Why this course?

Social CRM has become an essential tool for businesses in the UK, with 71% of companies using social media to engage with customers (Source: CMI).
Year Social Media Usage
2015 34%
2016 41%
2017 48%
2018 55%
2019 62%
2020 71%

Who should enrol in MBA with Professional Certificate in Social CRM?

Ideal Audience for MBA with Professional Certificate in Social CRM Are you a business professional looking to enhance your skills in social media marketing and customer relationship management?
Professionals with 2-5 years of experience in marketing, sales, or customer service In the UK, 71% of businesses use social media to engage with customers, and 63% of professionals in the marketing and sales sectors have an MBA or equivalent qualification.
Individuals seeking to upskill in social media marketing and customer relationship management With the rise of social media, businesses need professionals who can effectively manage customer relationships and create engaging content. Our MBA with Professional Certificate in Social CRM is designed to equip you with the necessary skills to succeed in this field.
Business owners and managers looking to enhance their leadership skills In the UK, 60% of small and medium-sized enterprises (SMEs) have an MBA or equivalent qualification, and 45% of professionals in leadership positions have an MBA. Our program is designed to help you develop the leadership skills needed to drive business growth and success.