MBA with Professional Certificate in Smart Service Evaluation

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International Students can apply

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MBA with Professional Certificate in Smart Service Evaluation

Overview

Smart Service Evaluation

is designed for professionals seeking to enhance their expertise in service management. This MBA with Professional Certificate aims to equip learners with the knowledge and skills required to evaluate and improve service quality.
Service evaluation is a critical aspect of service management, and this program focuses on developing a comprehensive understanding of service evaluation methodologies. By studying service evaluation, learners can identify areas of improvement and implement changes to increase customer satisfaction and loyalty.
The program is ideal for professionals working in service-based industries, such as healthcare, finance, and hospitality. It provides a solid foundation in service evaluation principles and practices, enabling learners to make informed decisions and drive business growth.
Service evaluation is a valuable skill in today's service-driven economy. By pursuing this MBA with Professional Certificate, learners can stay ahead of the competition and achieve their career goals. Explore the program further to discover how you can enhance your service evaluation skills and take your career to the next level.

Smart Service Evaluation is a game-changing approach to business strategy, offering a unique blend of theoretical foundations and practical expertise. This MBA with Professional Certificate in Smart Service Evaluation equips you with the skills to analyze and improve service delivery, driving business growth and customer satisfaction. By mastering Smart Service Evaluation, you'll gain a competitive edge in the market, enhancing your career prospects in industries such as finance, healthcare, and technology. With a focus on real-world applications and industry partnerships, this course provides a comprehensive understanding of service design, operations, and management. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Service Design Thinking •
• Service Blueprinting •
• Value Co-Creation •
• Service Quality Management •
• Customer Journey Mapping •
• Service Level Agreement (SLA) •
• Key Performance Indicators (KPIs) •
• Service Recovery and Retention •
• Service Innovation and Design

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Smart Service Evaluation

The MBA with Professional Certificate in Smart Service Evaluation is a unique and specialized program that combines the rigors of an MBA with the expertise of a professional certificate in smart service evaluation.
This program is designed to equip students with the knowledge and skills necessary to evaluate and improve the quality of services in various industries, including healthcare, finance, and technology.
Through this program, students will learn how to analyze service quality, identify areas for improvement, and develop strategies for enhancing customer satisfaction and loyalty.
The program's learning outcomes include the ability to evaluate service quality, develop service improvement plans, and implement changes to enhance customer experience.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and education.
The program is highly relevant to the industry, as companies are increasingly recognizing the importance of delivering high-quality services to remain competitive.
The smart service evaluation approach is a key concept in the program, and students will learn how to apply this approach to evaluate and improve services in various contexts.
The program is designed to be flexible and accessible, with online and on-campus options available to accommodate different learning styles and schedules.
Overall, the MBA with Professional Certificate in Smart Service Evaluation is a valuable program for individuals looking to advance their careers in service management and improve the quality of services in their industries.

Why this course?

Smart Service Evaluation is a crucial aspect of business strategy in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer experience is crucial to their success. A professional certificate in Smart Service Evaluation can equip learners with the necessary skills to analyze and improve customer experience, leading to increased customer satisfaction and loyalty.
Industry Number of Businesses
Retail 2500
Finance 1500
Healthcare 1000

Who should enrol in MBA with Professional Certificate in Smart Service Evaluation?

Smart Service Evaluation is an ideal choice for
business professionals looking to enhance their service management skills, particularly in the UK where 71% of businesses report experiencing service failures, resulting in a loss of £1.3 billion annually (Source: CIPD).
with a focus on evaluating and improving service quality, customer experience, and operational efficiency. This MBA with Professional Certificate in Smart Service Evaluation is designed for individuals seeking to develop strategic thinking, problem-solving, and leadership skills to drive business growth and competitiveness.
with a background in operations management, supply chain management, or a related field, and those looking to transition into a service-oriented role or start their own business.