MBA with Professional Certificate in Smart Service Design

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International Students can apply

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MBA with Professional Certificate in Smart Service Design

Overview

Smart Service Design

is a rapidly growing field that combines business acumen with design thinking to create innovative service experiences. This MBA with Professional Certificate in Smart Service Design is designed for business professionals and design enthusiasts who want to develop the skills to create customer-centric services that drive business success.

Through a combination of coursework and project-based learning, participants will learn how to apply design principles to service design, develop a service blueprint, and create a service strategy that meets customer needs and business goals.

By the end of the program, participants will have a deep understanding of the principles and practices of smart service design and be able to apply them in their own organizations to create innovative service experiences that drive business success.

Join us to learn more about Smart Service Design and how it can be applied in your organization. Explore our program today and discover how you can create customer-centric services that drive business success.

Smart Service Design is a game-changing approach to business transformation, and our MBA with Professional Certificate in Smart Service Design is the perfect way to master it. By combining theoretical foundations with practical expertise, this course equips you with the skills to design and deliver exceptional customer experiences. With smart service design, you'll unlock innovative business models and increased customer loyalty. Our program offers a unique blend of online and offline learning, with access to industry experts and real-world case studies. Upon completion, you'll be poised for a successful career in service design and beyond. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Service Design Thinking •
• Co-Creation and Customer Journey Mapping •
• Service Blueprinting and Process Mapping •
• Touchpoints and Service Experience Design •
• Service Quality and Performance Metrics •
• Service Innovation and Design Thinking •
• Digital Transformation and Smart Services •
• Business Model Innovation and Service Design •
• Service Design for Social Impact and Sustainability

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Smart Service Design

The MBA with Professional Certificate in Smart Service Design is a unique and innovative program that combines the rigors of an MBA with the expertise of a professional certificate in smart service design.
This program is designed to equip students with the knowledge and skills necessary to create and deliver exceptional customer experiences in the digital age.
Through a combination of coursework, projects, and case studies, students will learn how to design and implement smart services that are tailored to the needs of specific industries and customer segments.
The learning outcomes of this program include the ability to analyze customer needs and preferences, design and develop smart services that meet those needs, and measure and improve the effectiveness of those services.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and education.
The program is highly relevant to the industry, as companies are increasingly recognizing the importance of delivering exceptional customer experiences in order to stay competitive.
Smart service design is a key aspect of this, as it involves creating services that are intuitive, personalized, and responsive to customer needs.
The program is designed to prepare students for careers in a wide range of industries, including finance, healthcare, retail, and technology.
Graduates of the program will have the skills and knowledge necessary to drive innovation and growth in their organizations, and to create new business opportunities through the development of smart services.
Overall, the MBA with Professional Certificate in Smart Service Design is a unique and valuable program that can help students achieve their career goals and stay ahead of the curve in a rapidly changing business environment.

Why this course?

Smart Service Design has become a crucial aspect of business strategy in today's market, with the UK being no exception. According to a report by the Centre for Creative Industries, the UK's creative industries sector, which includes service design, is valued at £147 billion, employing over 2.1 million people. This growth is driven by the increasing demand for innovative and customer-centric services.
Industry Employment Value
Creative Industries 2.1 million £147 billion
Digital Services 1.4 million £123 billion
Health and Social Care 1.2 million £93 billion

Who should enrol in MBA with Professional Certificate in Smart Service Design?

Smart Service Design Ideal for ambitious professionals seeking to upskill in the UK, this MBA with Professional Certificate in Smart Service Design is designed for those looking to enhance their business acumen and expertise in designing innovative, customer-centric services.
Career Aspirations Those aiming for senior leadership roles in industries such as finance, healthcare, and technology, or seeking to transition into these sectors, will benefit from this programme's focus on strategic service design and business transformation.
Key Skills Develop expertise in service design principles, human-centred design, and business strategy, as well as skills in data analysis, problem-solving, and collaboration, to drive business growth and innovation in the UK's competitive service-based economy.
Target Audience Professionals with 5+ years of experience in business, management, or a related field, currently working in the UK, and seeking to enhance their skills and knowledge in smart service design to stay ahead in the job market, with 2022 data showing 1 in 5 UK businesses experiencing service design-related challenges.