MBA with Professional Certificate in Service Resilience

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International Students can apply

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MBA with Professional Certificate in Service Resilience

Overview

Service Resilience

is a critical skill in today's fast-paced business environment. Developing service resilience enables organizations to navigate disruptions and maintain customer satisfaction. This MBA with Professional Certificate in Service Resilience is designed for business professionals seeking to enhance their service delivery capabilities.

Through this program, learners will gain a deep understanding of service resilience principles and practices, including risk management, crisis communication, and employee well-being.

By the end of the program, learners will be equipped to design and implement service resilience strategies that drive business success.

Join our community of business leaders and start your journey to service resilience today. Explore the program and discover how you can transform your organization's service delivery.

Service Resilience is the backbone of any successful organization, and our MBA with Professional Certificate in Service Resilience program is designed to equip you with the skills to build and maintain it. By combining the rigors of an MBA with the specialized knowledge of service resilience, you'll gain a unique edge in the job market. With this program, you'll learn how to build resilient teams, develop resilient customer relationships, and drive business growth through adaptability and innovation. Career prospects are vast, with opportunities in industries such as healthcare, finance, and technology. Upon completion, you'll receive a Professional Certificate in Service Resilience, making you a highly sought-after candidate. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Service Resilience Framework
• • Crisis Management and Communication
• • Emotional Intelligence and Wellbeing
• • Leadership and Team Resilience
• • Organizational Culture and Change
• • Service Recovery and Rebuilding
• • Building Resilient Relationships
• • Measuring and Evaluating Resilience
• • Developing a Resilience Strategy

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Service Resilience

The MBA with Professional Certificate in Service Resilience is a unique and specialized program designed to equip students with the skills and knowledge necessary to navigate the complexities of service-based industries in the face of uncertainty and disruption.
Through this program, students will develop a deep understanding of service resilience, including its definition, key drivers, and best practices for building and maintaining resilient service systems. They will also learn how to analyze and improve service systems, identify and mitigate risks, and develop strategies for managing change and uncertainty.
The program is designed to be completed in a relatively short duration of 12-18 months, making it an ideal option for working professionals who want to upskill and reskill in a specialized area. The curriculum is carefully crafted to ensure that students gain a comprehensive understanding of service resilience, as well as the practical skills and knowledge needed to apply it in real-world settings.
The MBA with Professional Certificate in Service Resilience is highly relevant to industries such as healthcare, finance, and technology, where service-based operations are critical to success. By completing this program, students will gain a competitive edge in the job market and be well-positioned to drive innovation and growth in their chosen field.
Throughout the program, students will have the opportunity to engage with industry experts and thought leaders, as well as peers from a diverse range of backgrounds and industries. This will provide a unique opportunity for networking, collaboration, and knowledge-sharing, and will help students to build a strong professional network that can support their future career goals.
The program is designed to be flexible and accessible, with a range of delivery options available to suit different learning styles and preferences. This includes online and on-campus delivery, as well as part-time and full-time options, making it easy for students to balance their studies with work and other commitments.
Overall, the MBA with Professional Certificate in Service Resilience is a highly respected and sought-after program that offers students a unique combination of theoretical knowledge, practical skills, and industry relevance. By completing this program, students will gain a competitive edge in the job market and be well-positioned to drive innovation and growth in their chosen field.

Why this course?

Service Resilience in the MBA Curriculum: A Key to Success in Today's Market The significance of incorporating a Professional Certificate in Service Resilience into an MBA program cannot be overstated. As the global economy continues to evolve, companies are facing unprecedented challenges, from Brexit to the COVID-19 pandemic. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of UK employers believe that employees' ability to adapt to change is crucial for success in the modern workplace (CIPD, 2022). A Professional Certificate in Service Resilience can equip MBA graduates with the skills and knowledge necessary to navigate these challenges and thrive in a rapidly changing business environment.
Industry Percentage of Employers
Manufacturing 60%
Finance and Banking 55%
Healthcare 50%

Who should enrol in MBA with Professional Certificate in Service Resilience?

Service Resilience Ideal Audience
Professionals seeking to enhance their skills in service management and customer experience Individuals working in industries such as finance, healthcare, and retail, with a focus on those in leadership or management roles
Those looking to develop expertise in crisis management, stakeholder engagement, and team resilience In the UK, this includes 1 in 5 employees experiencing work-related stress, with 70% of organisations reporting a lack of resilience training for staff
Individuals seeking to upskill and reskill in a rapidly changing business environment With the rise of the gig economy and increasing customer expectations, service resilience is becoming an essential skill for professionals to stay ahead of the curve