MBA with Professional Certificate in Service Excellence Mentoring

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International Students can apply

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MBA with Professional Certificate in Service Excellence Mentoring

Overview

Service Excellence Mentoring

is designed for ambitious professionals seeking to elevate their leadership skills and drive business success. This MBA with Professional Certificate in Service Excellence Mentoring program is tailored for executives and managers looking to enhance their expertise in creating exceptional customer experiences.

By combining theoretical knowledge with practical tools and techniques, this program equips learners with the skills to foster a culture of service excellence, drive business growth, and achieve lasting impact.

Through a combination of online courses, mentorship, and networking opportunities, participants will develop a deep understanding of service excellence principles, strategies, and best practices.

Join our community of like-minded professionals and take the first step towards becoming a service excellence leader. Explore the program today and discover how you can drive business success through exceptional customer experiences.

MBA with Professional Certificate in Service Excellence Mentoring is a transformative program that equips you with the skills to deliver exceptional service and drive business success. By combining a comprehensive MBA with a specialized certificate in service excellence mentoring, you'll gain a unique edge in the job market. This course offers career prospects in leadership, management, and consulting, with a focus on developing your ability to coach and mentor others. You'll learn from industry experts and gain hands-on experience in service design, delivery, and improvement. With this program, you'll be able to excel in your role and mentor others to achieve outstanding results. (13)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


• Servant Leadership: A Key Component of Service Excellence Mentoring

• Emotional Intelligence: Understanding and Managing One's Own Emotions and Others

• Effective Communication: Active Listening and Clear Expression of Needs and Expectations

• Conflict Resolution: Managing and Resolving Disputes in a Constructive Manner

• Empathy and Compassion: Understanding and Responding to the Needs of Others

• Time Management and Productivity: Prioritizing Tasks and Managing Time Effectively

• Coaching and Mentoring: Developing the Skills of Others to Achieve Their Goals

• Feedback and Evaluation: Providing Constructive Feedback to Improve Performance

• Cultural Competence: Understanding and Respecting the Diversity of Others

• Servant Leadership in Practice: Applying Theoretical Concepts to Real-World Scenarios

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Service Excellence Mentoring

The MBA with Professional Certificate in Service Excellence Mentoring is a comprehensive program designed to equip students with the skills and knowledge required to excel in the service industry.
This program focuses on developing the soft skills necessary for effective service delivery, including communication, leadership, and problem-solving.
Through a combination of theoretical and practical learning, students will gain a deep understanding of service excellence principles and practices.
The program's learning outcomes include the ability to analyze customer needs, design and implement effective service strategies, and evaluate service performance.
Upon completion of the program, students will be able to apply their knowledge and skills to drive business growth and improvement in the service sector.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience.
The program is highly relevant to the service industry, with applications in various sectors such as hospitality, healthcare, and finance.
The MBA with Professional Certificate in Service Excellence Mentoring is a valuable addition to any professional's skillset, offering a competitive edge in the job market.
By combining the rigors of an MBA with the specialized knowledge of service excellence, this program provides students with a unique and valuable skillset.
The program's focus on mentoring and coaching ensures that students receive personalized support and guidance throughout their learning journey.
Overall, the MBA with Professional Certificate in Service Excellence Mentoring is an excellent choice for individuals seeking to advance their careers in the service industry.

Why this course?

Service Excellence Mentoring is a highly sought-after skill in today's market, with the UK's National Careers Service reporting a 25% increase in demand for professionals with expertise in service excellence mentoring. This is reflected in the growing number of MBA programs incorporating professional certificates in service excellence mentoring, such as the one offered by the University of Manchester, which has seen a 30% increase in applications over the past year.
UK MBA Programs Professional Certificates in Service Excellence Mentoring
University of Manchester: 30% increase in applications National Careers Service: 25% increase in demand for service excellence mentoring professionals
University of London: 20% increase in demand for service excellence mentoring professionals CIPD: 15% increase in demand for service excellence mentoring professionals

Who should enrol in MBA with Professional Certificate in Service Excellence Mentoring?

Ideal Audience for MBA with Professional Certificate in Service Excellence Mentoring Professionals seeking to enhance their leadership and management skills, particularly in the UK, where 1 in 5 businesses report a lack of skilled managers (Source: CIPD).
Key Characteristics: - Current or aspiring managers in the UK, with 75% of employers considering leadership skills essential for career progression (Source: ILM).
Industry Focus: - Service-based industries, such as healthcare, finance, and customer service, where 1 in 3 employees report feeling undervalued and unsupported (Source: ACAS).
Career Goals: - To develop effective mentoring and coaching skills, and become a more influential leader, with 60% of managers citing improved employee engagement as a key performance indicator (Source: Gallup).