MBA with Professional Certificate in Service Design Research

Wednesday, 22 April 2026 17:40:00

International Students can apply

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MBA with Professional Certificate in Service Design Research

Overview

Service Design Research

is a field of study that focuses on understanding and improving the end-to-end experience of customers with a product or service.

Our MBA with Professional Certificate in Service Design Research is designed for professionals who want to develop a deeper understanding of service design principles and practices.

Through this program, you will learn how to design and improve services that meet the needs of customers, resulting in increased customer satisfaction and loyalty.

Our program is ideal for professionals in industries such as finance, healthcare, and technology who want to enhance their service design skills.

By the end of the program, you will be able to apply service design principles to real-world problems and drive business growth.

Join our MBA with Professional Certificate in Service Design Research and take the first step towards becoming a service design expert.

Service Design Research is a game-changing approach to innovation, and our MBA with Professional Certificate in Service Design Research is the perfect way to master it. By combining business acumen with service design expertise, you'll gain a unique edge in the job market. With this course, you'll learn to design services that delight customers and drive business growth. You'll develop skills in service research, strategy, and implementation, and gain a deep understanding of human-centered design principles. Our program offers flexible learning options, allowing you to balance work and study. Career prospects are vast, with opportunities in consulting, product development, and more. (16)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Service Design Research Methods •
• User Research and Analysis •
• Service Blueprinting and Prototyping •
• Co-Design and Collaboration •
• Service Metrics and Evaluation •
• Design Thinking and Innovation •
• Service Strategy and Planning •
• Business Model Innovation •
• Service Experience and User Journey Mapping

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Service Design Research

The MBA with Professional Certificate in Service Design Research is a unique and interdisciplinary program that combines the rigors of an MBA with the creative and analytical skills of service design research.
This program is designed to equip students with the knowledge and skills to design and deliver exceptional customer experiences, driving business growth and competitiveness in today's fast-paced service economy.
Through a combination of coursework, research projects, and industry collaborations, students will develop a deep understanding of service design principles, human-centered design methods, and service research methodologies.
Learning outcomes of the program include the ability to analyze complex service systems, identify opportunities for improvement, and develop innovative solutions that meet the needs of customers and stakeholders.
The program's duration is typically 12-18 months, depending on the institution and student circumstances, and is designed to be completed part-time or full-time.
Industry relevance is a key aspect of the program, with many graduates going on to work in top-tier consulting firms, design agencies, and in-house service design teams.
The program's focus on service design research and its interdisciplinary approach make it an attractive option for students looking to break into the service design field or advance their careers in related fields such as business, design, or psychology.
With its unique blend of business acumen and design thinking, the MBA with Professional Certificate in Service Design Research is an excellent choice for students seeking a career in service design or a related field.

Why this course?

Service Design Research is a highly sought-after skill in today's market, with the UK's service design industry valued at £1.4 billion and expected to grow by 10% annually. To stay competitive, professionals need to possess a deep understanding of service design principles and research methods.
UK Service Design Industry Value (£m) Growth Rate (%)
£1.4 10%
£1.6 12%
£1.8 14%
The MBA with Professional Certificate in Service Design Research is an ideal program for professionals looking to upskill and reskill in this field. With the increasing demand for service design expertise, this program will equip learners with the knowledge and skills necessary to drive business growth and innovation.

Who should enrol in MBA with Professional Certificate in Service Design Research?

Service Design Research Ideal Audience
Professionals seeking to enhance their skills in service design research, particularly those in the UK, are the primary target audience. Key characteristics include:
- A bachelor's degree in a relevant field, such as business, design, or psychology - At least 2 years of work experience in a related field, with a focus on service design or research
- A passion for service design and research, with a desire to stay up-to-date with the latest trends and methodologies - The ability to apply theoretical knowledge to real-world problems, with a focus on user-centered design
In the UK, the demand for service design professionals is on the rise, with the Centre for Creative Industries at the University of Warwick predicting a 10% increase in employment opportunities by 2025. By pursuing an MBA with a Professional Certificate in Service Design Research, individuals can gain the skills and knowledge needed to succeed in this field and stay ahead of the competition.