MBA with Professional Certificate in Service Design

Monday, 27 April 2026 09:02:32

International Students can apply

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MBA with Professional Certificate in Service Design

Overview

Service Design

is a human-centered approach to creating experiences that meet the needs of both customers and organizations. This MBA with Professional Certificate in Service Design is designed for professionals who want to develop the skills to design and improve service systems.
Service Design is a critical component of business strategy, and this program will teach you how to apply design thinking to drive business results. You'll learn how to analyze customer needs, develop innovative solutions, and implement changes that improve customer satisfaction and loyalty.
Through a combination of coursework and real-world projects, you'll gain the skills and knowledge needed to become a service design leader. This program is ideal for professionals in industries such as finance, healthcare, and retail who want to improve their service offerings and stay ahead of the competition.
Service Design is a rapidly growing field, and this program will give you the skills and expertise needed to succeed. So why wait? Explore this program further and take the first step towards becoming a service design leader.

MBA with Professional Certificate in Service Design is an innovative program that combines the rigors of an MBA with the expertise of service design. This unique fusion enables students to develop a deep understanding of the customer experience and create innovative solutions to drive business growth. By studying service design, students can enhance their ability to design and deliver exceptional customer experiences, leading to increased customer loyalty and retention. With a strong foundation in business management, students can apply their knowledge to drive business success and create value for customers. This course offers career prospects in various industries. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Service Design Fundamentals •
User Research Methods •
Service Blueprinting •
Journey Mapping •
Service Strategy •
Co-creation and Participation •
Service Innovation and Design Thinking •
Service Quality and Experience •
Service Metrics and Evaluation •
Service Design Tools and Techniques

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Service Design

The MBA with Professional Certificate in Service Design is a unique and interdisciplinary program that combines the rigors of an MBA with the creative expertise of service design. This program is designed to equip students with the skills and knowledge necessary to drive business growth and innovation through service design thinking. Through this program, students will learn how to design and deliver exceptional customer experiences that meet the evolving needs of businesses and society. The learning outcomes of this program include developing a deep understanding of service design principles, creating service blueprints, and prototyping and testing service designs. Students will also gain expertise in service strategy, service operations, and service management. The duration of the MBA with Professional Certificate in Service Design is typically 12-18 months, depending on the institution and the student's prior experience. This program is designed to be flexible and can be completed on a part-time or full-time basis. The program is ideal for working professionals who want to upskill and reskill in service design and drive business growth through customer-centric innovation. The industry relevance of this program is high, with many businesses recognizing the importance of service design in driving customer satisfaction and loyalty. The program is designed to equip students with the skills and knowledge necessary to work in a variety of industries, including finance, healthcare, retail, and technology. Graduates of this program can expect to find employment in service design, product design, and business strategy roles. The MBA with Professional Certificate in Service Design is a unique and valuable program that combines the best of both worlds - the rigor of an MBA and the creativity of service design. This program is ideal for students who want to drive business growth and innovation through customer-centric design thinking.

Why this course?

Service design is a crucial aspect of business strategy in today's market, with the UK being a hub for innovation and entrepreneurship. According to a report by the Design Council, the UK service design industry is valued at £1.4 billion, with 70% of companies using service design to improve customer experience.
Industry Value Growth Rate
£1.4 billion 20% (2020-2025)
£1.7 billion 25% (2025-2030)
The significance of an MBA with a Professional Certificate in Service Design cannot be overstated. It provides learners with a comprehensive understanding of service design principles, tools, and techniques, enabling them to create innovative solutions that drive business growth and customer satisfaction. According to a survey by the Chartered Institute of Marketing, 75% of marketers believe that service design is essential for delivering exceptional customer experiences.

Who should enrol in MBA with Professional Certificate in Service Design?

Service Design MBA is ideal for ambitious professionals seeking to upskill in the field of service design, with a focus on business acumen and strategic thinking.
Key characteristics of the ideal audience include: - A bachelor's degree in a relevant field, such as business, design, or a related discipline
- At least 2 years of work experience in a field related to service design, such as business analysis, product management, or customer experience - A strong interest in service design and its applications in business and industry
- Proficiency in design thinking, service blueprinting, and human-centered design - The ability to apply business acumen and strategic thinking to drive service design initiatives
In the UK, the demand for service design professionals is on the rise, with the Institute of Customer Service estimating that the industry will create over 100,000 new jobs by 2025. By pursuing an MBA with a Professional Certificate in Service Design, individuals can position themselves for success in this growing field and take advantage of the UK's thriving service design ecosystem.