MBA with Professional Certificate in Self-Service Support Automation

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International Students can apply

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MBA with Professional Certificate in Self-Service Support Automation

Overview

Self-Service Support Automation

is designed for IT professionals and business leaders looking to streamline their support operations.

With this MBA with Professional Certificate, you'll learn how to automate tasks, improve efficiency, and enhance customer experience.

Gain expertise in self-service support tools and automation technologies to drive business growth and competitiveness.

Develop skills in IT service management and process optimization to create a more agile and responsive support function.

Join a community of like-minded professionals and start your journey to self-service support automation today.

MBA with Professional Certificate in Self-Service Support Automation is an innovative program that equips you with the skills to design and implement automated self-service solutions. This course offers key benefits such as enhanced customer experience, increased efficiency, and reduced costs. With a strong foundation in business administration, you'll learn to apply automation principles to drive business growth. You'll gain expertise in self-service support automation tools and technologies, and develop a professional certificate to boost your career prospects in the industry. Upon completion, you'll be equipped to drive business success and take on leadership roles. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Automation of IT Service Management Processes •
• Introduction to Self-Service Support Automation •
• Service Request Management in Automation •
• Knowledge Management in Automation •
• Automation of IT Service Desk Processes •
• Scripting and Automation Tools •
• Integration with Existing IT Systems •
• Best Practices in Automation Implementation •
• Measuring the Success of Automation Projects •
• Advanced Automation Techniques and Tools

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Self-Service Support Automation

The MBA with Professional Certificate in Self-Service Support Automation is a unique and specialized program designed to equip students with the skills and knowledge required to succeed in the field of IT support automation.
This program is ideal for individuals who want to transition into a career in self-service support automation or enhance their existing skills in this area.
The learning outcomes of this program include understanding the principles of self-service support automation, designing and implementing automation solutions, and managing and maintaining automated systems.
Students will also gain knowledge of industry-leading tools and technologies, such as service management platforms and automation software.
The duration of this program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is designed to be flexible and can be completed on a part-time or full-time basis, allowing students to balance their studies with their existing work or other commitments.
The industry relevance of this program is high, as self-service support automation is a rapidly growing field with a high demand for skilled professionals.
Many organizations are looking for individuals who can design and implement automation solutions to improve their service delivery and reduce costs.
Graduates of this program will be in high demand, and will have a wide range of career opportunities available to them, including roles in IT support automation, service management, and business analysis.
Overall, the MBA with Professional Certificate in Self-Service Support Automation is a valuable and relevant program that can help students achieve their career goals and succeed in the field of IT support automation.

Why this course?

Self-Service Support Automation is a vital skill in today's market, with the UK's IT industry expected to grow by 4.3% annually, reaching £147.8 billion by 2025 (Source: IT Industry Council). A Master's in Business Administration (MBA) with a Professional Certificate in Self-Service Support Automation can provide learners with the necessary knowledge and skills to succeed in this field.
UK IT Industry Growth Growth Rate (%)
£147.8 billion 4.3%

Who should enrol in MBA with Professional Certificate in Self-Service Support Automation?

Ideal Audience for MBA with Professional Certificate in Self-Service Support Automation Are you a UK-based IT professional looking to upskill and reskill in the field of self-service support automation?
Key Characteristics: Typically have 2-5 years of experience in IT support or a related field, with a strong understanding of technical concepts and problem-solving skills.
Career Goals: Seeking to transition into a role that involves designing, implementing, and managing self-service support automation solutions, or looking to enhance their existing skills to stay competitive in the job market.
Industry Insights: The UK IT industry is experiencing a high demand for professionals with expertise in self-service support automation, with a projected growth rate of 10% by 2025, according to a report by the Chartered Institute of Personnel and Development.
Learning Outcomes: Upon completion of the MBA with Professional Certificate in Self-Service Support Automation, learners can expect to gain a comprehensive understanding of self-service support automation principles, tools, and best practices, enabling them to design and implement effective automation solutions that drive business value.