MBA with Professional Certificate in Satisfying Consumer Expectations

Wednesday, 14 January 2026 15:00:44

International Students can apply

Apply Now     Viewbook

MBA with Professional Certificate in Satisfying Consumer Expectations

Overview

Consumer Expectations

is a rapidly evolving landscape that businesses must navigate to stay ahead. The MBA with Professional Certificate in Satisfying Consumer Expectations is designed for professionals seeking to develop the skills to meet and exceed consumer demands.

Through a combination of theoretical foundations and practical applications, learners will gain a deep understanding of consumer behavior, market trends, and the latest strategies for delivering exceptional customer experiences.

By the end of the program, learners will be equipped with the knowledge and skills to drive business growth, improve customer satisfaction, and stay competitive in the market.

Join our program and discover how to satisfy consumer expectations and drive business success. Explore the program further to learn more about our curriculum, faculty, and career outcomes.

Satisfying Consumer Expectations is at the heart of this MBA with Professional Certificate program, equipping you with the skills to deliver exceptional customer experiences. By mastering consumer behavior and market research, you'll gain a deep understanding of what drives customer satisfaction. This course offers career advancement opportunities in industries such as retail, hospitality, and finance, with a strong focus on data-driven decision making. Unique features include a capstone project and industry networking events, providing a platform to connect with like-minded professionals. Upon completion, you'll be equipped to satisfy consumer expectations and drive business success. (6)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Consumer Behavior Analysis
• Marketing Mix Strategy
• Brand Management and Reputation
• Customer Relationship Management
• Service Quality and Experience
• Product Development and Life Cycle
• Market Research and Analysis
• Consumer Psychology and Decision Making
• Sustainability and Social Responsibility
• Data-Driven Marketing and Analytics

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Satisfying Consumer Expectations

The MBA with Professional Certificate in Satisfying Consumer Expectations is a specialized program designed to equip students with the knowledge and skills necessary to meet the evolving needs of consumers in today's market.
This program focuses on teaching students how to create customer-centric strategies, develop effective marketing plans, and build strong relationships with customers to drive business growth and success.
Through a combination of theoretical coursework and practical projects, students will learn how to analyze consumer behavior, identify market trends, and develop innovative solutions to satisfy consumer expectations.
The program is designed to be completed in a relatively short duration of 12-18 months, making it an ideal option for working professionals who want to enhance their skills and advance their careers.
The industry relevance of this program is high, as companies are increasingly recognizing the importance of customer satisfaction in driving long-term success.
By completing this program, students will gain a competitive edge in the job market and be well-equipped to take on leadership roles in organizations that prioritize customer satisfaction.
The program is also relevant to the growing demand for professionals with expertise in consumer experience, customer journey mapping, and data-driven decision making.
Overall, the MBA with Professional Certificate in Satisfying Consumer Expectations is a valuable investment for anyone looking to launch or advance a career in a field that prioritizes customer satisfaction and experience.

Why this course?

Satisfying Consumer Expectations in Today’s Market In today's market, businesses must prioritize satisfying consumer expectations to remain competitive. According to a survey by the Centre for Retail Research, 75% of UK consumers are more likely to switch to a brand that offers excellent customer service (Source: Centre for Retail Research, 2022). A professional MBA with a focus on satisfying consumer expectations can equip learners with the necessary skills to deliver exceptional customer experiences.
Consumer Expectations UK Statistics
Personalization 71% of UK consumers expect personalized recommendations (Source: Econsultancy, 2020)
Fast and Free Delivery 63% of UK consumers expect fast and free delivery (Source: Royal Mail, 2020)
Easy Returns and Refunds 61% of UK consumers expect easy returns and refunds (Source: Return Policy, 2020)

Who should enrol in MBA with Professional Certificate in Satisfying Consumer Expectations?

Ideal Audience for MBA with Professional Certificate in Satisfying Consumer Expectations Professionals seeking to enhance their understanding of consumer behavior and develop skills to meet evolving customer needs in the UK, where 75% of consumers expect businesses to prioritize sustainability and 60% are willing to pay more for products with environmentally friendly packaging.
Key Characteristics: Business professionals with 2-5 years of experience, working in industries such as retail, hospitality, or food and beverage, with a strong interest in consumer insights and market trends.
Career Goals: To develop expertise in consumer behavior and market research, enhance leadership and management skills, and increase earning potential, with the UK's average salary for a consumer insights manager standing at £55,000 per annum.
Prerequisites: A bachelor's degree in a relevant field, such as business, marketing, or psychology, and a strong understanding of consumer behavior and market trends, with the ability to commit to the program's 12-month duration.