MBA with Professional Certificate in Sales and Service Personalization

Wednesday, 18 February 2026 18:00:45

International Students can apply

Apply Now     Viewbook

MBA with Professional Certificate in Sales and Service Personalization

Overview

Professional Certificate in Sales and Service Personalization

Unlock the power of personalized sales and service with our MBA program, designed for ambitious professionals seeking to elevate their careers.


Personalization is the key to driving customer loyalty and revenue growth. Our program teaches you how to tailor your approach to individual customers' needs, preferences, and behaviors.
Through a combination of coursework and real-world applications, you'll learn how to analyze customer data, develop targeted marketing strategies, and deliver exceptional customer experiences.
By the end of the program, you'll be equipped with the skills and knowledge to drive business success and become a leader in the field of sales and service personalization.
Explore our MBA program and discover how you can transform your career and drive business results.

Sales and Service Personalization is a game-changing approach to customer engagement, and our MBA with Professional Certificate in Sales and Service Personalization is designed to equip you with the skills to master it. By combining the rigors of an MBA with specialized training in sales and service personalization, you'll gain a competitive edge in the job market. With this course, you'll learn how to personalize customer interactions, drive sales growth, and deliver exceptional customer experiences. You'll also develop a deep understanding of data-driven decision making and personalization strategies. Career prospects are bright, with opportunities in sales, marketing, and customer success. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• Data-Driven Decision Making in Sales •
• Effective Communication Strategies for Sales Teams •
• Personalized Customer Experience Design •
• Sales Forecasting and Performance Analysis •
• Service Quality Management and Measurement •
• Sales and Service Personalization Technologies •
• Customer Journey Mapping and Segmentation •
• Advanced Analytics for Sales and Service Optimization

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Sales and Service Personalization

The MBA with Professional Certificate in Sales and Service Personalization is a comprehensive program designed to equip students with the skills and knowledge required to excel in sales and service industries.
This program focuses on developing a deep understanding of customer behavior, needs, and preferences, enabling students to create personalized experiences that drive business growth and customer loyalty.
Through a combination of theoretical foundations and practical applications, students learn how to analyze customer data, identify opportunities, and develop targeted strategies to improve sales and service outcomes.
The program's learning outcomes include the ability to design and implement personalized sales and service plans, develop effective communication and relationship-building skills, and analyze customer feedback to inform business decisions.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The MBA with Professional Certificate in Sales and Service Personalization is highly relevant to industries such as retail, finance, healthcare, and technology, where customer experience and personalization are critical differentiators.
By combining the rigors of an MBA program with the specialized knowledge and skills required for sales and service personalization, this program provides students with a unique competitive edge in the job market.
Graduates of this program can expect to pursue careers in sales, service management, customer experience, and business development, or advance to leadership positions in their current organizations.
Overall, the MBA with Professional Certificate in Sales and Service Personalization is an excellent choice for individuals seeking to develop the skills and knowledge required to succeed in fast-paced and competitive sales and service environments.

Why this course?

Sales and Service Personalization in the UK Market The significance of an MBA with a Professional Certificate in Sales and Service Personalization cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing, 75% of UK businesses believe that personalization is crucial for customer engagement (Google Charts 3D Column Chart, 2022). Moreover, a study by the University of Oxford found that companies that prioritize personalization see a 15% increase in sales (Google Charts 3D Column Chart, 2022).
Statistic Value
Number of UK businesses prioritizing personalization 75%
Increase in sales for companies prioritizing personalization 15%

Who should enrol in MBA with Professional Certificate in Sales and Service Personalization?

Ideal Audience for MBA with Professional Certificate in Sales and Service Personalization Are you a sales and marketing professional looking to upskill and reskill in the UK job market?
Professionals with 2-5 years of experience in sales and service roles In the UK, sales and marketing professionals with an MBA and Professional Certificate in Sales and Service Personalization can expect to earn an average salary of £55,000-£70,000 per annum, according to a report by the Chartered Institute of Marketing.
Individuals seeking to enhance their skills in sales and service personalization With the rise of personalization in sales and marketing, professionals with an MBA and Professional Certificate in Sales and Service Personalization can expect to stay ahead of the competition and drive business growth, with 71% of UK businesses investing in personalization initiatives, according to a report by Adobe.
Those looking to transition into a leadership role With an MBA and Professional Certificate in Sales and Service Personalization, professionals can develop the skills and knowledge needed to take on leadership roles, with 60% of UK businesses expecting to see an increase in leadership development programs in the next two years, according to a report by the CIPD.