MBA with Professional Certificate in Retail Feedback Management

Wednesday, 18 February 2026 05:10:09

International Students can apply

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MBA with Professional Certificate in Retail Feedback Management

Overview

Retail Feedback Management

is a specialized field that focuses on collecting, analyzing, and utilizing customer feedback to drive business growth and improvement.


Some companies recognize the importance of feedback in their retail operations and invest in training their employees to manage customer feedback effectively.

This MBA with Professional Certificate in Retail Feedback Management is designed for retail professionals who want to develop the skills and knowledge needed to collect, analyze, and act on customer feedback.


Key topics covered in this program include customer feedback analysis, feedback-driven decision making, and implementing feedback management systems.

By completing this program, learners will gain the skills and expertise needed to become a retail feedback management professional and drive business success.


Explore this program further to learn more about how you can apply retail feedback management skills to drive business growth and improvement.

Retail Feedback Management is a game-changing specialization that empowers you to collect, analyze, and act upon customer feedback to drive business growth. This MBA with Professional Certificate in Retail Feedback Management combines theoretical knowledge with practical skills to help you develop a data-driven approach to customer satisfaction. With Retail Feedback Management, you'll gain a competitive edge in the market and unlock new career opportunities in retail, marketing, and customer experience. Key benefits include improved customer retention, increased sales, and enhanced brand reputation. Upon completion, you'll receive a prestigious MBA degree and a specialized Retail Feedback Management certificate. (10)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


• Customer Feedback Analysis •
• Retail Operations Management •
• Supply Chain Management •
• Data-Driven Decision Making •
• Retail Marketing Strategies •
• Inventory Management Systems •
• Customer Relationship Management •
• Retail Analytics and Reporting •
• E-commerce and Digital Retail

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Retail Feedback Management

The MBA with Professional Certificate in Retail Feedback Management is a specialized program designed to equip students with the skills and knowledge required to manage customer feedback in the retail industry.
This program is ideal for individuals who want to enhance their career prospects in retail management, customer service, or market research.
Upon completion of the program, students can expect to gain a range of learning outcomes, including the ability to analyze customer feedback, develop effective feedback management strategies, and implement changes to improve customer satisfaction.
The program's duration is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The MBA with Professional Certificate in Retail Feedback Management is highly relevant to the retail industry, as it addresses the growing need for businesses to collect, analyze, and act on customer feedback.
By incorporating industry-specific tools and techniques, such as social media listening and customer relationship management (CRM) software, the program provides students with the practical skills required to succeed in this field.
Graduates of the program can expect to find employment opportunities in retail management, customer service, market research, and business analysis, with salaries ranging from $60,000 to over $100,000 depending on the role and location.
Overall, the MBA with Professional Certificate in Retail Feedback Management is a valuable investment for individuals looking to launch or advance their careers in the retail industry.

Why this course?

Professional Certificate in Retail Feedback Management is a highly sought-after qualification in today's market, particularly in the UK. According to a survey by the British Retail Consortium, 75% of UK retailers believe that customer feedback is crucial to their business success. Moreover, a study by the National Retail Federation found that 60% of UK consumers are more likely to shop at a store that responds to their feedback.
UK Retailers' Perception of Customer Feedback Percentage
Critical to business success 75%
Important to business success 20%
Not important to business success 5%

Who should enrol in MBA with Professional Certificate in Retail Feedback Management?

Retail Feedback Management is ideal for ambitious professionals seeking to enhance their skills in the UK retail industry.
Key characteristics of our target audience include: - Currently employed in a retail management role, with at least 2 years of experience.
- Passionate about delivering exceptional customer experiences and driving business growth. - Willing to invest time and effort in developing new skills to stay ahead in the competitive UK retail landscape.
- Typically hold a bachelor's degree in a relevant field, such as business, marketing, or retail management. - Based in the UK, with a strong understanding of the local retail market and its trends.
- Seeking to enhance their career prospects and take on more senior roles in the retail industry. - Able to commit to the program's duration and requirements, with a strong work ethic and dedication to learning.