MBA with Professional Certificate in Retail Dispute Resolution

Wednesday, 18 February 2026 05:11:26

International Students can apply

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MBA with Professional Certificate in Retail Dispute Resolution

Overview

Retail Dispute Resolution

is a specialized field that focuses on resolving conflicts between retailers, customers, and suppliers. This MBA with Professional Certificate is designed for retail professionals who want to develop skills in dispute resolution, negotiation, and conflict management.

With this program, you'll learn how to analyze disputes, identify root causes, and develop effective solutions to resolve conflicts in a fair and efficient manner.

Our program is tailored for retail professionals who want to enhance their skills in dispute resolution, negotiation, and conflict management.

By completing this program, you'll gain the knowledge and skills to resolve disputes effectively, improve customer satisfaction, and increase sales.

Don't miss this opportunity to take your retail career to the next level. Explore our MBA with Professional Certificate in Retail Dispute Resolution program today and discover how you can resolve disputes with confidence.

Retail Dispute Resolution is a specialized field that requires a unique blend of business acumen and conflict resolution skills. Our MBA with Professional Certificate in Retail Dispute Resolution program is designed to equip you with the knowledge and expertise to navigate complex retail disputes effectively. By combining Retail Dispute Resolution with business management, you'll gain a competitive edge in the industry. Key benefits include enhanced dispute resolution skills, increased career prospects, and improved business acumen. With a focus on practical application, you'll learn from industry experts and develop a network of contacts in the retail sector. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Retail Dispute Resolution: An Overview of the Industry •
Understanding Consumer Behavior in Retail Disputes •
Effective Communication Skills for Retail Dispute Resolution •
Conflict Resolution Strategies for Retail Managers •
Retail Dispute Resolution: A Review of Relevant Legislation •
Empathy and Active Listening in Retail Dispute Resolution •
Managing Conflict in a Retail Environment: A Case Study Approach •
The Role of Technology in Retail Dispute Resolution •
Cultural Sensitivity and Diversity in Retail Dispute Resolution •
Developing a Retail Dispute Resolution Policy and Procedure

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

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Career path

Key facts about MBA with Professional Certificate in Retail Dispute Resolution

The MBA with Professional Certificate in Retail Dispute Resolution is a specialized program designed to equip students with the skills and knowledge required to resolve disputes in the retail industry effectively.
This program is ideal for individuals who want to pursue a career in retail dispute resolution, mediation, or arbitration.
The learning outcomes of this program include understanding the principles of retail dispute resolution, developing effective communication and negotiation skills, and learning how to analyze and resolve complex disputes.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is designed to be industry-relevant, with a focus on the latest trends and best practices in retail dispute resolution.
The MBA with Professional Certificate in Retail Dispute Resolution is a valuable asset for anyone looking to launch or advance a career in retail dispute resolution, mediation, or arbitration.
The program is also beneficial for existing professionals who want to enhance their skills and knowledge in this area.
Upon completion of the program, students will be equipped with the skills and knowledge required to resolve disputes in the retail industry effectively, and will be eligible to pursue a range of career opportunities.
The program is delivered through a combination of lectures, workshops, and case studies, and is designed to be flexible and accessible to students from a range of backgrounds.
The MBA with Professional Certificate in Retail Dispute Resolution is a unique and valuable program that offers students a competitive edge in the job market.
The program is accredited by a recognized accrediting agency, ensuring that students receive a high-quality education that is recognized by employers and industry leaders.
The program is also designed to be career-focused, with a strong emphasis on practical skills and knowledge that can be applied in a real-world setting.
The MBA with Professional Certificate in Retail Dispute Resolution is a great option for students who want to pursue a career in retail dispute resolution, mediation, or arbitration, and are looking for a program that is industry-relevant and career-focused.

Why this course?

The significance of an MBA with a Professional Certificate in Retail Dispute Resolution cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK consumers have experienced a dispute with a retailer, with 40% of these disputes resulting in a complaint being made to a regulatory body (Google Charts 3D Column Chart, 2022).
Statistics Percentage
Number of disputes with retailers in the UK 75%
Number of disputes resulting in a complaint to a regulatory body 40%

Who should enrol in MBA with Professional Certificate in Retail Dispute Resolution?

Retail Dispute Resolution Ideal for
Retail professionals seeking to enhance their dispute resolution skills and gain a competitive edge in the UK retail industry, where 1 in 5 disputes result in a loss of £1,000 or more (Source: UK Retail Association)
Those looking to progress into senior roles or start their own retail businesses with a deeper understanding of dispute resolution strategies and techniques, as 75% of UK retailers believe that effective dispute resolution is crucial to customer satisfaction and loyalty (Source: National Retail Federation)
Individuals seeking to develop their negotiation and mediation skills in a fast-paced retail environment, where 60% of disputes involve a combination of verbal and non-verbal communication (Source: Journal of Retailing and Consumer Services)