MBA with Professional Certificate in Retail Conflict Strategies

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MBA with Professional Certificate in Retail Conflict Strategies

Overview

Conflict Strategies

in the retail industry can be a major challenge for business owners and managers.

Our MBA with Professional Certificate in Retail Conflict Strategies program is designed to equip you with the skills and knowledge needed to resolve conflicts effectively.

Whether you're a seasoned retail professional or just starting out, this program will help you navigate complex customer relationships and maintain a positive store environment.

By learning how to handle conflicts in a fair and professional manner, you'll be able to improve customer satisfaction, reduce turnover, and increase sales.

Our program covers topics such as conflict resolution techniques, communication skills, and conflict management strategies.

Don't let conflicts in your retail store get out of hand.

Explore our MBA with Professional Certificate in Retail Conflict Strategies program today and learn how to resolve conflicts with confidence.

Retail Conflict Strategies is a comprehensive MBA program that equips you with the skills to resolve conflicts in retail environments effectively. This course offers key benefits such as enhanced leadership skills, improved communication, and conflict resolution techniques. With a focus on retail management, you'll gain a deeper understanding of consumer behavior and market trends. Upon completion, you'll be well-equipped for career prospects in retail management, human resources, or sales. Unique features of the program include interactive case studies, expert guest lectures, and a capstone project that allows you to apply your knowledge in real-world scenarios. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


Retail Conflict Strategies: An Overview of Conflict Resolution in Retail Environments •
Understanding Customer Behavior: Identifying and Managing Conflict Triggers •
Effective Communication Skills for Retail Conflict Resolution •
Conflict Resolution Strategies for Different Retail Sectors (e.g. Fashion, Electronics, Home Goods) •
Managing Conflict in a Multicultural Retail Environment •
Conflict Resolution in Online Retail: Challenges and Opportunities •
The Role of Emotional Intelligence in Retail Conflict Resolution •
Conflict Resolution in Retail Teams: Building a Collaborative Culture •
Advanced Conflict Resolution Techniques for Retail Managers •
Measuring the Effectiveness of Conflict Resolution Strategies in Retail

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Retail Conflict Strategies

The MBA with Professional Certificate in Retail Conflict Strategies is a specialized program designed to equip students with the skills and knowledge necessary to resolve conflicts in the retail industry effectively.
This program is ideal for retail professionals who want to enhance their conflict resolution skills and become more effective in managing customer complaints and disputes.
Upon completion of the program, students can expect to learn how to analyze conflicts, identify root causes, and develop strategies to resolve them in a fair and efficient manner.
The program covers topics such as conflict resolution techniques, negotiation skills, and effective communication strategies, all of which are highly relevant to the retail industry.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
The program is designed to be flexible and can be completed part-time or full-time, making it accessible to working professionals who want to enhance their skills without taking a break from their careers.
The MBA with Professional Certificate in Retail Conflict Strategies is highly relevant to the retail industry, as conflicts are a common occurrence in retail environments.
By completing this program, students can expect to gain a competitive edge in the job market and become more valuable to their employers.
The program is also designed to be industry-relevant, with a focus on the latest trends and best practices in retail conflict resolution.
Overall, the MBA with Professional Certificate in Retail Conflict Strategies is a valuable program that can help retail professionals develop the skills and knowledge necessary to resolve conflicts effectively and efficiently.

Why this course?

Professional Certificate in Retail Conflict Strategies is a highly sought-after credential in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK consumers have experienced conflict with a retailer, with 40% reporting that they have never resolved the issue (Source: Google Charts 3D Column Chart).
Conflict Type Frequency
Product-related issues 60%
Service-related issues 30%
Return and refund issues 10%

Who should enrol in MBA with Professional Certificate in Retail Conflict Strategies?

Retail Conflict Strategies Ideal Audience
Retail professionals seeking to enhance their skills in conflict resolution and customer service Individuals working in the retail industry, particularly those in management or customer-facing roles, are ideal candidates for this program.
Those looking to improve their conflict resolution skills and customer service abilities In the UK, for example, a survey by the Chartered Institute of Marketing found that 75% of consumers reported experiencing conflict with retail staff, highlighting the need for effective conflict resolution skills.
Retail managers and team leaders seeking to boost employee engagement and customer satisfaction By acquiring the skills and knowledge outlined in this program, retail professionals can improve their ability to manage conflicts, leading to increased employee engagement and customer satisfaction, ultimately driving business success.