MBA with Professional Certificate in Retail Conflict

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International Students can apply

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MBA with Professional Certificate in Retail Conflict

Overview

Conflict in retail is a common issue that affects customer satisfaction and business success.

Our MBA with Professional Certificate in Retail Conflict program is designed for retail professionals who want to resolve conflicts effectively.

Learn how to analyze conflicts, communicate with customers, and resolve issues in a fair and efficient manner.

Develop skills in active listening, empathy, and conflict resolution techniques to improve customer relationships and business outcomes.

Our program is ideal for retail managers, customer service representatives, and sales teams who want to improve their conflict resolution skills.

Take the first step towards resolving conflicts in retail and improving customer satisfaction.

Explore our MBA with Professional Certificate in Retail Conflict program today and discover a new way to resolve conflicts in retail.

Retail Conflict is a critical aspect of the modern retail landscape, and our MBA with Professional Certificate in Retail Conflict is designed to equip you with the skills to navigate and resolve these conflicts effectively. This course offers key benefits such as enhanced conflict resolution skills, improved customer service, and increased employee engagement. With a focus on retail conflict, you'll learn how to analyze and resolve conflicts in a retail setting, leading to improved customer satisfaction and increased sales. You'll also gain career prospects in retail management, human resources, and customer service. (5)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Retail Conflict Resolution Strategies
•
Effective Communication in Retail Disputes
•
Conflict Management in Customer Service
•
Understanding Consumer Behavior in Retail
•
Conflict Resolution in Multicultural Retail Environments
•
Retail Dispute Resolution Process
•
Managing Conflict in Retail Teams
•
Conflict Resolution in E-commerce
•
Retail Conflict Resolution Tools and Techniques
•
Resolving Retail Conflicts in a Fair and Impartial Manner

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Retail Conflict

The MBA with Professional Certificate in Retail Conflict is a specialized program designed to equip students with the skills and knowledge required to resolve conflicts in the retail industry effectively.
This program is ideal for retail professionals who want to enhance their conflict resolution skills and take their careers to the next level.
The learning outcomes of this program include the ability to analyze and resolve conflicts in a fair and impartial manner,
improve customer satisfaction, and increase employee engagement and productivity.
The program is typically completed in 12-18 months and consists of a combination of online and offline courses.
The duration of the program can vary depending on the institution and the student's prior experience and qualifications.
The MBA with Professional Certificate in Retail Conflict is highly relevant to the retail industry, as conflicts can arise from a variety of sources, including customer complaints,
employee disputes, and supply chain issues.
By completing this program, students can gain the skills and knowledge required to resolve conflicts in a way that benefits both the customer and the business.
The program is designed to be flexible and can be completed part-time, making it ideal for working professionals who want to enhance their skills without taking a break from their careers.
The MBA with Professional Certificate in Retail Conflict is a valuable addition to any retail professional's skillset, and can help them to advance their careers and increase their earning potential.
The program is taught by experienced instructors who have expertise in conflict resolution and retail management, and who can provide students with the support and guidance they need to succeed.
Overall, the MBA with Professional Certificate in Retail Conflict is a highly effective program that can help retail professionals to resolve conflicts in a way that benefits both the customer and the business.

Why this course?

Professional Certificate in Retail Conflict is a highly sought-after qualification in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of retailers in the UK believe that effective conflict resolution is crucial for their business success. With the rise of e-commerce and changing consumer behaviors, retailers need to be equipped with the skills to manage conflicts and maintain a positive customer experience.
Industry Trends Statistics
Online shopping 64% of UK consumers prefer to shop online (Source: IMRG)
Social media 71% of UK consumers use social media to resolve customer service issues (Source: Social Media Examiner)
Customer experience 77% of UK consumers are willing to pay more for a better customer experience (Source: Accenture)

Who should enrol in MBA with Professional Certificate in Retail Conflict?

Retail Conflict Ideal Audience
Individuals working in the retail industry, particularly those in management or supervisory roles, are ideal candidates for this programme. Those with a passion for resolving conflicts and improving customer service, with a focus on the UK retail sector, where 1 in 5 retail employees experience conflict on a daily basis (Source: Chartered Institute of Personnel and Development).
Professionals seeking to enhance their skills in conflict resolution, negotiation, and communication, with a focus on the retail industry, are well-suited for this programme. Those with a minimum of 2 years of retail experience, and a desire to progress in their careers, with 75% of retail managers reporting that conflict resolution skills are essential for success (Source: Institute of Retail Management).
Individuals from diverse retail backgrounds, including but not limited to, sales, customer service, and store management, are encouraged to apply. Those with a strong understanding of the retail industry, and a commitment to delivering exceptional customer service, with 90% of UK consumers reporting that they are more likely to return to a store with a positive customer service experience (Source: Retail Week).