MBA with Professional Certificate in Restaurant Customer Experience

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International Students can apply

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MBA with Professional Certificate in Restaurant Customer Experience

Overview

Restaurant Customer Experience

Transform your hospitality skills with our MBA with Professional Certificate in Restaurant Customer Experience, designed for aspiring restaurant managers and owners.

Learn to deliver exceptional customer service, manage staff effectively, and drive business growth with our comprehensive program.

Gain a competitive edge in the industry by mastering the art of customer experience, menu planning, and financial management.

Our program is ideal for those looking to upskill and reskill in the hospitality industry, with a focus on practical application and real-world examples.

Take the first step towards a successful restaurant career and explore our MBA with Professional Certificate in Restaurant Customer Experience today.

MBA with Professional Certificate in Restaurant Customer Experience is a unique blend of business acumen and hospitality expertise. This course equips you with the skills to deliver exceptional customer experiences, driving loyalty and revenue growth. By combining Master of Business Administration and Professional Certificate in Restaurant Customer Experience, you'll gain a competitive edge in the industry. Key benefits include enhanced leadership skills, strategic planning, and financial management. Career prospects are vast, with opportunities in restaurant management, hospitality, and related fields. Unique features include online and offline learning options and industry partnerships for real-world experience. (11)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Relationship Management (CRM) in the Service Industry •
Effective Communication Skills for Customer Service •
Restaurant Operations Management: Menu Planning and Cost Control •
Service Quality Management: Measuring and Improving Customer Satisfaction •
Human Resource Management in the Food Service Industry •
Customer Experience Design: Creating Memorable Dining Experiences •
Food Safety and Sanitation: Maintaining High Standards in the Restaurant •
Marketing Strategies for Restaurants: Attracting and Retaining Customers •
Financial Management in Restaurants: Managing Cash Flow and Profitability •
Supply Chain Management: Sourcing and Procuring Food and Beverages

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Restaurant Customer Experience

The MBA with Professional Certificate in Restaurant Customer Experience is a unique and specialized program designed to equip students with the skills and knowledge required to deliver exceptional customer experiences in the restaurant industry.
This program is designed to be completed in a short duration of 6-12 months, depending on the student's prior experience and academic background. The curriculum is carefully crafted to provide students with a comprehensive understanding of customer experience management, including topics such as customer service, marketing, and operations.
The learning outcomes of this program include the ability to analyze customer feedback and develop strategies to improve customer satisfaction, design and implement effective customer experience programs, and lead and manage a team of customer experience professionals. Students will also gain hands-on experience in a real-world restaurant setting, working closely with industry experts to apply theoretical knowledge in practical scenarios.
The industry relevance of this program is high, as the restaurant industry is highly competitive and customer experience is a key differentiator for businesses. By completing this program, students will be well-equipped to secure leadership roles in the restaurant industry, or pursue careers in related fields such as hospitality management, customer experience management, or market research.
The MBA with Professional Certificate in Restaurant Customer Experience is a valuable asset for anyone looking to launch or advance their career in the restaurant industry. With its unique blend of theoretical and practical learning, this program provides students with the skills and knowledge required to deliver exceptional customer experiences and drive business success.
Upon completion of the program, students will receive a professional certificate and an MBA degree, making them highly attractive to employers in the restaurant industry. The program is also designed to be flexible, with online and on-campus options available to accommodate different learning styles and schedules.
Overall, the MBA with Professional Certificate in Restaurant Customer Experience is a highly regarded program that provides students with the skills and knowledge required to succeed in the restaurant industry. With its unique blend of theoretical and practical learning, this program is an excellent choice for anyone looking to launch or advance their career in this field.

Why this course?

The significance of an MBA with a Professional Certificate in Restaurant Customer Experience cannot be overstated in today's market. According to a recent survey by the UK's Restaurant and Catering Association, the industry is expected to grow by 4.5% annually, with customer experience being a key differentiator for successful restaurants.
Industry Growth Customer Experience
4.5% annually Key differentiator for successful restaurants
£13.4 billion industry size £1.3 billion customer experience spend

Who should enrol in MBA with Professional Certificate in Restaurant Customer Experience?

Ideal Audience for MBA with Professional Certificate in Restaurant Customer Experience Are you a restaurant owner, manager, or aspiring hospitality professional looking to elevate your customer experience skills?
Key Characteristics: You should be a UK-based restaurant professional with at least 2 years of experience in the industry, or a non-UK professional with a strong understanding of UK customer service standards.
Career Goals: You aim to improve your customer service skills, increase customer satisfaction, and enhance your career prospects in the hospitality industry, with the UK's customer service industry valued at £73.8 billion in 2020.
Learning Objectives: You will gain knowledge of customer experience management, service design, and operational efficiency, enabling you to develop effective strategies to drive customer loyalty and retention in the competitive UK restaurant market.