MBA with Professional Certificate in Remote Customer Journey

Thursday, 15 January 2026 07:04:35

International Students can apply

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MBA with Professional Certificate in Remote Customer Journey

Overview

Remote Customer Journey

is designed for professionals seeking to enhance their skills in managing customer experiences across digital channels. This MBA with Professional Certificate program focuses on developing strategic capabilities to navigate the complexities of modern customer relationships.

By studying customer journey mapping, analytics, and digital transformation, learners will gain a deeper understanding of how to design and execute effective customer-centric strategies.

Some key takeaways from this program include:

Developing a customer-centric mindset, understanding customer pain points, and leveraging data-driven insights to inform business decisions.

With a strong emphasis on practical application and real-world examples, this program is ideal for professionals looking to upskill and reskill in the field of customer experience management.

Take the first step towards transforming your career and explore the MBA with Professional Certificate in Remote Customer Journey today!

Customer Journey is at the heart of this MBA with Professional Certificate in Remote Customer Journey, where you'll master the art of designing and optimizing end-to-end experiences. This course offers key benefits such as enhanced business acumen, improved customer satisfaction, and increased revenue growth. With a focus on remote customer journey management, you'll develop expertise in digital transformation, data analysis, and strategic partnerships. Career prospects are vast, with opportunities in industries like finance, healthcare, and technology. Unique features include flexible online learning and industry-specific case studies, ensuring you're equipped to tackle real-world challenges. (5)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Journey Mapping • Customer Experience • Remote Workforce Management •
Digital Transformation • Customer Relationship Management • Remote Collaboration Tools •
Data-Driven Decision Making • Customer Insights • Remote Customer Service •
Emotional Intelligence • Customer Empathy • Remote Team Building •
Innovation Management • Customer Innovation • Remote Work Culture •
Leadership and Management • Remote Leadership • Customer-Centric Leadership •
Marketing Strategy • Customer Acquisition • Remote Marketing Channels •
Operational Excellence • Customer Experience Delivery • Remote Process Management •
Project Management • Remote Project Delivery • Customer Project Management •
Strategic Planning • Customer Strategy • Remote Business Planning

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Remote Customer Journey

The MBA with Professional Certificate in Remote Customer Journey is a comprehensive program designed to equip students with the skills and knowledge required to navigate the complexities of customer experience management in a remote work environment.
This program focuses on teaching students how to design, implement, and measure the effectiveness of remote customer journey strategies, with a strong emphasis on data-driven decision making and customer-centric approaches.
Upon completion of the program, students will be able to analyze customer behavior, identify pain points, and develop targeted solutions to improve customer satisfaction and loyalty in a remote setting.
The program's learning outcomes include the ability to create and execute remote customer journey maps, develop and implement customer experience strategies, and measure the impact of these strategies on business outcomes.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and education.
The MBA with Professional Certificate in Remote Customer Journey is highly relevant to industries that operate in the digital age, such as e-commerce, fintech, and healthcare, where customer experience plays a critical role in driving business success.
By combining the rigors of an MBA program with the specialized knowledge of remote customer journey management, this program provides students with a unique set of skills that are in high demand by employers in these industries.
Graduates of the program will be well-positioned to take on leadership roles in customer experience management, product development, and business strategy, and will have a strong foundation in data analysis, market research, and business acumen.
Overall, the MBA with Professional Certificate in Remote Customer Journey is an excellent choice for students who want to develop the skills and knowledge required to succeed in the digital age and drive business success through customer-centric approaches.

Why this course?

The significance of an MBA with a Professional Certificate in Remote Customer Journey cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer experience is crucial to their success, with 60% stating that they will invest in customer experience initiatives in the next two years (Google Charts 3D Column Chart, 2022).
UK Businesses Investing in Customer Experience
75%
60% will invest in customer experience initiatives in the next two years

Who should enrol in MBA with Professional Certificate in Remote Customer Journey?

Ideal Audience for MBA with Professional Certificate in Remote Customer Journey Are you a UK-based business leader looking to enhance your customer experience skills and stay ahead of the competition in the digital age?
Key Characteristics: You are a senior manager or executive with at least 5 years of experience in a customer-facing role, preferably in a UK-based organization.
Industry Focus: The MBA with Professional Certificate in Remote Customer Journey is designed for professionals working in industries such as finance, retail, healthcare, and technology, with a focus on the UK market.
Career Goals: Upon completion of the program, you can expect to enhance your skills in remote customer journey management, leading to career advancement opportunities in senior leadership roles or starting your own business.
Target Location: The program is designed for UK-based professionals, with a focus on those living and working in major cities such as London, Manchester, and Birmingham.