MBA with Professional Certificate in Patient Experience Design

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International Students can apply

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MBA with Professional Certificate in Patient Experience Design

Overview

Experience Design

is a rapidly growing field that focuses on creating exceptional patient experiences. This MBA with Professional Certificate in Patient Experience Design is designed for healthcare professionals and business leaders who want to develop the skills to design and deliver high-quality patient experiences.

By combining business acumen with a deep understanding of patient needs, this program equips learners with the knowledge and tools to drive innovation and improvement in healthcare.

Through a combination of coursework and real-world projects, learners will develop a comprehensive understanding of patient experience design principles, including empathy, co-creation, and service design.

Some key topics covered in the program include:

Service Blueprinting, Empathy Mapping, and Co-Creation methods. Learners will also explore the business case for patient experience design and how to measure and evaluate the effectiveness of patient experience initiatives.

Whether you're a healthcare executive, a clinical leader, or a patient advocate, this program will provide you with the skills and knowledge to drive positive change in the healthcare industry.

So why wait? Explore the MBA with Professional Certificate in Patient Experience Design today and start creating exceptional patient experiences that transform lives.

Patient Experience Design is a game-changer in the healthcare industry, and our MBA with Professional Certificate in Patient Experience Design is the perfect blend of business acumen and patient-centric expertise. This unique program combines the rigors of an MBA with the innovative skills of patient experience design, empowering you to drive business growth and improve patient outcomes. With Patient Experience Design at the forefront, you'll develop a deep understanding of the intersection of healthcare and business, and unlock a world of career opportunities in healthcare management, consulting, and innovation. (2)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Patient Experience Design Principles •
Human-Centered Design in Healthcare •
Empathy Mapping for Patient Experience •
Service Blueprinting for Patient Journey Mapping •
Co-Creation and Collaboration in Patient Experience •
Design Thinking for Healthcare Innovation •
User Research Methods for Patient Experience •
Usability Testing and Feedback in Patient Experience •
Service Quality and Patient Satisfaction Metrics •
Designing for Accessibility and Inclusivity in Patient Experience

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Patient Experience Design

The MBA with Professional Certificate in Patient Experience Design is a unique and specialized program that combines the rigors of an MBA with the focus on creating exceptional patient experiences.
This program is designed to equip students with the knowledge and skills necessary to design and deliver high-quality patient experiences that meet the needs of diverse patient populations.
Through a combination of coursework, projects, and case studies, students will learn how to apply design thinking principles to improve patient outcomes, satisfaction, and health equity.
The program's learning outcomes include the ability to analyze patient experience data, develop patient-centered design solutions, and lead cross-functional teams to implement design changes.
The duration of the program is typically 12-18 months, depending on the institution and student schedule.
The program's industry relevance is high, as patient experience design is a growing field with increasing demand for professionals who can create exceptional patient experiences.
Many healthcare organizations are recognizing the importance of patient experience design and are seeking professionals who can help them improve patient satisfaction, reduce readmissions, and enhance overall quality of care.
The program's curriculum is designed to be flexible and adaptable to the needs of different industries, including healthcare, technology, and non-profit.
Students will have the opportunity to work on real-world projects and collaborate with industry partners to gain practical experience and build their professional network.
The program's certification is recognized globally, and graduates can pursue careers in patient experience design, healthcare management, and related fields.
Overall, the MBA with Professional Certificate in Patient Experience Design is a unique and valuable program that can help students launch successful careers in a rapidly growing field.

Why this course?

Patient Experience Design is a rapidly growing field in healthcare, driven by the increasing demand for personalized and empathetic care. In the UK, the National Health Service (NHS) has recognized the importance of patient experience, with 71% of patients reporting that their experience of care has a significant impact on their trust in the NHS (Source: NHS England, 2020).
Year Percentage of Patients Reporting Positive Experience
2015 55%
2018 63%
2020 71%
A Master's in Business Administration (MBA) with a Professional Certificate in Patient Experience Design can equip learners with the skills and knowledge to create patient-centered care models, improve healthcare outcomes, and enhance the overall patient experience. This combination of business and healthcare expertise is in high demand, with 75% of healthcare organizations reporting a need for more patient experience professionals (Source: American Hospital Association, 2019).

Who should enrol in MBA with Professional Certificate in Patient Experience Design?

Ideal Audience for MBA with Professional Certificate in Patient Experience Design Healthcare professionals seeking to enhance patient care and satisfaction, particularly those in leadership or management roles, are the primary target audience for this program.
Key Characteristics: Professionals with a minimum of 2 years of experience in healthcare, preferably in roles such as hospital managers, clinical directors, or patient experience coordinators, are well-suited for this program.
Career Goals: Graduates of this program aim to improve patient outcomes, enhance the overall patient experience, and contribute to the development of evidence-based design principles in healthcare settings.
UK-Specific Statistics: In the UK, a survey by the National Patient Experience Programme found that 75% of patients reported that their experience was influenced by the design of their healthcare environment, highlighting the need for professionals to develop expertise in patient experience design.