MBA with Professional Certificate in Online Customer Engagement

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International Students can apply

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MBA with Professional Certificate in Online Customer Engagement

Overview

Online Customer Engagement

is designed for professionals seeking to enhance their skills in building strong relationships with customers. This MBA with Professional Certificate program focuses on developing essential knowledge and skills in customer engagement, including communication, relationship management, and digital marketing.

By completing this program, learners will gain a deeper understanding of how to create engaging customer experiences, drive loyalty, and increase customer retention.

Some key topics covered in the program include customer journey mapping, social media marketing, and data-driven decision making.

Whether you're looking to advance your career or start your own business, this program will equip you with the knowledge and skills needed to succeed in the customer engagement field.

Take the first step towards becoming a customer engagement expert and explore this program further to learn more about how it can help you achieve your career goals.

MBA with Professional Certificate in Online Customer Engagement is a game-changing program that equips you with the skills to drive business growth through exceptional customer engagement. This online MBA program focuses on developing strategic leaders who can foster strong relationships with customers, leading to increased loyalty and retention. With online customer engagement at its core, this course offers a unique blend of theoretical knowledge and practical skills, preparing you for a career in customer-facing roles or leadership positions. Upon completion, you'll enjoy career prospects in industries such as marketing, sales, and customer success, with a competitive salary package. (6)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems
•
• Digital Marketing Strategies for Customer Engagement
•
• Social Media Marketing for Business
•
• Online Community Management and Moderation
•
• Customer Experience (CX) Design and Implementation
•
• Data-Driven Decision Making in Customer Engagement
•
• Content Marketing for Customer Acquisition and Retention
•
• Mobile Marketing and Customer Engagement
•
• Measuring Customer Engagement and ROI

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Online Customer Engagement

The MBA with Professional Certificate in Online Customer Engagement is a comprehensive program designed to equip students with the skills and knowledge required to excel in the digital age of customer engagement.
This program focuses on teaching students how to create and implement effective online customer engagement strategies, leveraging digital channels to build strong relationships with customers and drive business growth.
Through a combination of theoretical foundations and practical applications, students will learn how to analyze customer behavior, develop targeted marketing campaigns, and measure the impact of their efforts on customer engagement.
The program's learning outcomes include the ability to design and execute online customer engagement strategies, develop and implement digital marketing campaigns, and analyze customer data to inform business decisions.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The MBA with Professional Certificate in Online Customer Engagement is highly relevant to the digital marketing industry, where companies are increasingly looking for professionals who can effectively engage with customers online.
The program's focus on online customer engagement makes it an attractive option for students who want to pursue a career in digital marketing, e-commerce, or customer experience management.
By the end of the program, students will have gained the skills and knowledge required to succeed in a rapidly changing business environment, where online customer engagement is becoming an increasingly important differentiator for companies.
The program's industry relevance is further enhanced by the fact that many companies are investing heavily in online customer engagement initiatives, such as social media marketing, email marketing, and customer relationship management (CRM) systems.
As a result, graduates of the MBA with Professional Certificate in Online Customer Engagement are in high demand by employers across a range of industries, from retail and finance to healthcare and technology.

Why this course?

Online Customer Engagement is a vital aspect of business success in today's market, with the UK being no exception. According to a recent survey by the Centre for Retail Research, the UK retail industry is expected to reach £2.9 trillion by 2025, with customer engagement playing a crucial role in driving sales and revenue growth.
Year Growth Rate
2020 2.5%
2021 3.2%
2022 3.8%
The significance of an MBA with a Professional Certificate in Online Customer Engagement cannot be overstated. It provides learners with the necessary skills and knowledge to navigate the complexities of online customer engagement, including social media marketing, email marketing, and customer relationship management. According to a report by the Chartered Institute of Marketing, 75% of UK businesses believe that customer engagement is crucial to their success, and an MBA with a Professional Certificate in Online Customer Engagement can help learners develop the skills and expertise needed to drive business growth and revenue.

Who should enrol in MBA with Professional Certificate in Online Customer Engagement?

Ideal Audience for MBA with Professional Certificate in Online Customer Engagement Are you a UK-based business leader looking to enhance your customer engagement skills and stay ahead of the competition?
Professionals with 2-5 years of experience in customer-facing roles The UK's customer service industry is projected to reach £43.8 billion by 2025, with online customer engagement playing a crucial role in driving business growth.
Individuals seeking to develop strategic thinking and problem-solving skills With the rise of digital transformation, businesses must adapt to changing customer expectations and preferences, making this course an ideal fit for those looking to upskill.
Business leaders looking to enhance their leadership and management skills According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that effective customer engagement is crucial to driving business success.
Those interested in pursuing a career in customer experience management With the UK's customer experience industry projected to grow by 10% annually, this course provides a valuable foundation for those looking to launch or advance their careers in this field.