MBA with Professional Certificate in Middle East Customer Service Training

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International Students can apply

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MBA with Professional Certificate in Middle East Customer Service Training

Overview

Customer Service Training


Develop the skills to excel in the Middle East market with our MBA with Professional Certificate in Customer Service Training.


Customer Service is a vital aspect of business success, and our program is designed to equip you with the knowledge and expertise to deliver exceptional service in the Middle East region.

Our program is tailored to meet the needs of professionals seeking to enhance their customer service skills in a fast-paced and culturally diverse environment.


Through a combination of theoretical knowledge and practical training, you will learn how to effectively communicate with customers, resolve issues, and build strong relationships.


Gain the skills and confidence to succeed in the Middle East customer service market with our MBA with Professional Certificate in Customer Service Training.


Explore this opportunity further and take the first step towards a rewarding career in customer service.

Middle East Customer Service Training is a comprehensive program that equips you with the skills to excel in the region's fast-paced business landscape. This MBA with Professional Certificate in Middle East Customer Service Training offers cutting-edge knowledge and practical expertise to navigate the complexities of customer service in the Middle East. With a focus on regional nuances and cultural sensitivity, you'll develop the skills to build strong relationships with customers and drive business growth. Upon completion, you'll be equipped with the career prospects to succeed in top-tier companies, with opportunities in sales, marketing, and customer success. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Customer Service Fundamentals
• Communication Skills for Effective Customer Service
• Cultural Awareness in Customer Service
• Conflict Resolution in Customer Service
• Time Management and Productivity in Customer Service
• Customer Relationship Management (CRM)
• Sales and Customer Service Integration
• Emotional Intelligence in Customer Service
• Customer Service in a Global Market
• Measuring Customer Service Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Middle East Customer Service Training

The MBA with Professional Certificate in Middle East Customer Service Training is a comprehensive program designed to equip students with the skills and knowledge required to excel in customer service roles in the Middle East region.
This program is ideal for individuals who want to enhance their customer service skills and gain a competitive edge in the job market.
The learning outcomes of this program include developing effective communication and interpersonal skills, understanding cultural differences in customer service, and learning how to handle customer complaints and feedback.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the Middle East region, where customer service is a critical aspect of business operations.
Many organizations in the Middle East region, such as banks, retail companies, and hospitality providers, place a high value on customer service skills.
By completing this program, graduates can expect to secure roles in customer-facing positions, such as customer service representatives, account managers, and customer success managers.
The program is also beneficial for professionals who want to transition into customer-facing roles or advance their careers in existing customer service positions.
Overall, the MBA with Professional Certificate in Middle East Customer Service Training is a valuable investment for individuals who want to develop their customer service skills and succeed in the Middle East job market.

Why this course?

Middle East Customer Service Training is a highly sought-after skillset in today's market, with the UK's customer service industry valued at £43.8 billion in 2020, according to a report by the Chartered Institute of Marketing. The demand for skilled customer service professionals is expected to rise by 10% annually, creating a significant opportunity for those with the right training and certification.
Industry Job Openings Growth Rate
Retail 12,000 8%
Finance 6,000 10%
Healthcare 4,000 12%

Who should enrol in MBA with Professional Certificate in Middle East Customer Service Training?

Ideal Audience for MBA with Professional Certificate in Middle East Customer Service Training Professionals seeking to enhance their customer service skills in the Middle East region, particularly those in the UK, are the primary target audience for this program.
Key Characteristics: - Business professionals with 2-5 years of experience in customer-facing roles, preferably in the Middle East or UK markets.
Industry Focus: - Banking and finance, retail, hospitality, and healthcare sectors are well-represented in the UK, with a growing demand for skilled customer service professionals.
Geographic Location: - The program is designed for professionals based in the UK, with a focus on those living in major cities such as London, Manchester, and Birmingham.
Career Goals: - To develop advanced customer service skills and knowledge, enabling participants to take on leadership roles or advance in their current careers.