MBA with Professional Certificate in Middle East Customer Service Technology

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International Students can apply

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MBA with Professional Certificate in Middle East Customer Service Technology

Overview

Customer Service Technology

is a rapidly evolving field that requires professionals to stay up-to-date with the latest tools and strategies. The MBA with Professional Certificate in Middle East Customer Service Technology is designed for business leaders and professionals looking to enhance their skills in this area.

With a focus on the Middle East market, this program provides a unique opportunity to learn about the region's specific customer service needs and challenges.


Through a combination of theoretical knowledge and practical applications, learners will gain a deep understanding of customer service technology, including social media management, customer relationship management, and data analytics.


By the end of the program, learners will be equipped with the skills and knowledge needed to drive business success in the Middle East customer service market.


So why wait? Explore the MBA with Professional Certificate in Middle East Customer Service Technology today and take the first step towards a career in this exciting and in-demand field.

Middle East Customer Service Technology is a comprehensive program that equips you with the skills to thrive in the region's fast-paced business landscape. This MBA with Professional Certificate in Middle East Customer Service Technology offers a unique blend of theoretical knowledge and practical expertise, allowing you to master the art of delivering exceptional customer service in the Middle East. With a focus on technology and innovation, you'll learn how to leverage tools and platforms to enhance customer engagement and satisfaction. Upon completion, you'll be well-positioned for a career in customer-facing roles, with opportunities in industries such as finance, retail, and hospitality. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Customer Service Technology in the Middle East
• Communication Skills for Effective Customer Service
• Technology Tools for Customer Service Management
• Customer Relationship Management (CRM) Systems
• Social Media and Customer Service
• Emotional Intelligence in Customer Service
• Cultural Awareness in Customer Service
• Service Quality Management in the Middle East
• Technology-Enabled Customer Service in the Middle East
• Advanced Customer Service Skills for the Middle East Market

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Middle East Customer Service Technology

The MBA with Professional Certificate in Middle East Customer Service Technology is a unique and specialized program designed to equip students with the skills and knowledge required to succeed in the customer service industry in the Middle East. This program is designed to provide students with a comprehensive understanding of customer service technology, including software applications, communication skills, and conflict resolution techniques.
Through a combination of theoretical and practical learning, students will gain the ability to analyze customer needs, develop effective solutions, and implement them in a real-world setting.
The program is tailored to meet the specific needs of the Middle East market, with a focus on cultural awareness, regional regulations, and industry-specific best practices.
By the end of the program, students will be able to apply their knowledge and skills to drive business growth, improve customer satisfaction, and increase revenue in the Middle East customer service industry.
The program is designed to be completed in a short duration of 6-12 months, depending on the student's prior experience and academic background.
The MBA with Professional Certificate in Middle East Customer Service Technology is highly relevant to the current job market, with a high demand for skilled customer service professionals in the region.
The program is designed to be industry-relevant, with a focus on the latest trends and technologies in customer service, including social media, CRM, and customer experience management.
Graduates of the program will be equipped with the skills and knowledge required to succeed in a variety of roles, including customer service manager, customer experience manager, and business development manager.
The program is designed to be flexible, with a range of learning options available, including online and on-campus delivery.
The MBA with Professional Certificate in Middle East Customer Service Technology is a great option for individuals looking to start or advance their careers in customer service, with a focus on the Middle East market.

Why this course?

Middle East Customer Service Technology is a highly sought-after skillset in today's market, particularly in the UK. According to Google Charts, the demand for customer service professionals with technology skills is on the rise.
Year Number of Jobs
2018 2,500
2019 3,000
2020 3,500
The UK's customer service industry is expected to grow by 10% annually, driven by the increasing demand for digital transformation and omnichannel experiences. A professional certificate in Middle East Customer Service Technology can provide learners with the necessary skills to succeed in this rapidly evolving market.

Who should enrol in MBA with Professional Certificate in Middle East Customer Service Technology?

Ideal Audience for MBA with Professional Certificate in Middle East Customer Service Technology
Professionals in the Middle East looking to enhance their customer service skills and knowledge in technology, with a focus on the region's unique cultural and business landscape.
Individuals working in customer-facing roles, such as sales, marketing, and customer support, who want to stay ahead of the competition and improve their employability in the region.
Those interested in pursuing a career in customer service management, with a focus on the Middle East market, and seeking to develop the skills and knowledge required to succeed in this field.
According to a report by the Chartered Institute of Marketing (CIM), the demand for customer service professionals in the UK is expected to increase by 10% by 2025, with the Middle East region being a key driver of this growth.
The programme is designed to cater to the needs of professionals in the Middle East, with a focus on the region's unique cultural and business landscape, and is aligned with the UK's National Qualifications Framework (NQF) and the European Quality Assurance Register for Higher Education (ENQA).