MBA with Professional Certificate in Middle East Customer Service Solutions

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International Students can apply

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MBA with Professional Certificate in Middle East Customer Service Solutions

Overview

Customer Service Solutions


Develop the skills to excel in the Middle East's fast-paced business landscape with our MBA with Professional Certificate in Customer Service Solutions.


Learn from industry experts and gain a deeper understanding of the region's unique customer service challenges and opportunities. This program is designed for ambitious professionals seeking to enhance their skills in a rapidly evolving market.

Through a combination of theoretical knowledge and practical applications, you'll develop the expertise to deliver exceptional customer experiences and drive business growth.


Whether you're looking to advance your career or start a new venture, this program will equip you with the tools and confidence to succeed in the Middle East's competitive business environment.


Explore this exciting opportunity further and discover how our MBA with Professional Certificate in Customer Service Solutions can help you achieve your career goals.

Middle East Customer Service Solutions is a comprehensive program that equips you with the skills to excel in the region's fast-paced business landscape. This MBA with Professional Certificate in Middle East Customer Service Solutions combines theoretical knowledge with practical experience, enabling you to develop effective customer service strategies. With Middle East Customer Service Solutions, you'll gain a competitive edge in the job market, with career prospects in top companies across the Middle East. The course features case studies and industry experts as guest lecturers, providing a unique learning experience. Upon completion, you'll receive a professional certificate, enhancing your employability. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Service Fundamentals •
Communication Skills for Effective Customer Service •
Middle East Customer Service Culture and Values •
Conflict Resolution and Negotiation Techniques •
Product Knowledge and Technical Support •
Customer Relationship Management (CRM) Systems •
Emotional Intelligence and Empathy in Customer Service •
Time Management and Productivity in Customer Service •
Customer Service Metrics and Performance Analysis •
Advanced Customer Service Strategies and Best Practices

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Middle East Customer Service Solutions

The MBA with Professional Certificate in Middle East Customer Service Solutions is a comprehensive program designed to equip students with the skills and knowledge required to excel in the customer service industry in the Middle East region.
This program is ideal for individuals who want to enhance their customer service skills and gain a deeper understanding of the regional market.
Through this program, students will learn about the cultural nuances of the Middle East and how to effectively communicate with customers from diverse backgrounds.
The learning outcomes of this program include developing a customer-centric approach, understanding regional market trends, and acquiring skills in conflict resolution and negotiation.
The duration of this program is typically 12-18 months, depending on the institution and the student's prior experience.
The program is designed to be flexible, allowing students to balance their studies with their professional commitments.
The industry relevance of this program is high, as customer service is a critical component of any business operation in the Middle East.
Many organizations in the region recognize the importance of customer service and are looking for professionals who can provide exceptional service to their customers.
Graduates of this program can expect to secure roles in customer service management, account management, and sales, among others.
The program is also relevant to those looking to transition into a customer-facing role or advance their careers in the customer service industry.
Overall, the MBA with Professional Certificate in Middle East Customer Service Solutions is a valuable program that can help students achieve their career goals and succeed in the competitive customer service industry.

Why this course?

Middle East Customer Service Solutions are gaining significant importance in today's market, driven by the increasing demand for quality services in the region. According to UK-based market research, the Middle East customer service market is expected to grow at a CAGR of 10.3% from 2023 to 2028, reaching a value of $13.4 billion by 2028 (Source: Grand View Research).
Year Growth Rate (%)
2023 5.1%
2024 6.2%
2025 7.3%
2028 10.3%

Who should enrol in MBA with Professional Certificate in Middle East Customer Service Solutions?

Ideal Audience for MBA with Professional Certificate in Middle East Customer Service Solutions Are you a business leader or aspiring professional looking to enhance your customer service skills in the Middle East?
Demographics: Typically, our ideal candidates are middle to senior-level professionals from various industries, including finance, hospitality, healthcare, and retail, based in the UK, UAE, Saudi Arabia, and other Middle Eastern countries.
Career Goals: Those seeking to improve their customer service skills to enhance their career prospects, increase job satisfaction, or transition into a customer-facing role, are ideal candidates for this program.
Industry Focus: The program is designed for professionals working in industries such as banking, insurance, tourism, and e-commerce, with a focus on the Middle East market.
Education and Experience: A bachelor's degree or equivalent, with at least 2-3 years of work experience in a customer-facing role, is typically required for this program.