MBA with Professional Certificate in Middle East Customer Service

Thursday, 08 January 2026 02:04:27

International Students can apply

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MBA with Professional Certificate in Middle East Customer Service

Overview

Customer Service

is a vital aspect of any business, particularly in the Middle East where cultural nuances and customer expectations can be vastly different. The MBA with Professional Certificate in Middle East Customer Service is designed for professionals who want to enhance their skills in this area.

Developing expertise in customer service is crucial for businesses operating in the Middle East, where cultural differences and customer expectations can be vastly different.


Some of the key skills you will learn include: conflict resolution, communication, and cultural awareness. You will also gain knowledge of regional customer service standards and best practices.

By completing this program, you will be able to apply your knowledge in a real-world setting and take your career to the next level.


Whether you are looking to advance your current role or transition into a new one, this program is perfect for you.


So why wait? Explore the MBA with Professional Certificate in Middle East Customer Service today and start building the skills you need to succeed in this exciting field.

Middle East Customer Service is a unique blend of business acumen and customer-centric skills, offering a comprehensive MBA with Professional Certificate. This program equips you with the knowledge to navigate the complexities of the region's customer service landscape. With a focus on cultural sensitivity and regional nuances, you'll develop the skills to deliver exceptional customer experiences. Key benefits include enhanced career prospects in the Middle East, increased earning potential, and a global network of professionals. Unique features include a practical internship and a specialized course curriculum tailored to the region's specific needs. (35)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Customer Service in the Middle East
• Cultural Awareness in Customer Service
• Communication Skills for Effective Customer Service
• Conflict Resolution in Customer Service
• Time Management and Productivity in Customer Service
• Customer Relationship Management (CRM)
• Sales and Customer Service Integration
• Customer Feedback and Complaint Handling
• Customer Service in a Global Market
• Arabic Language and Customer Service

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Middle East Customer Service

The MBA with Professional Certificate in Middle East Customer Service is a unique and specialized program designed to equip students with the skills and knowledge required to excel in the customer service industry in the Middle East region. This program is designed to provide students with a comprehensive understanding of customer service principles, practices, and strategies, as well as the cultural nuances and regional differences that are specific to the Middle East market. Through a combination of theoretical and practical learning, students will gain hands-on experience in customer service management, including communication, conflict resolution, and customer relationship management. The program is designed to be completed in a relatively short duration of 12-18 months, making it an ideal option for working professionals who want to enhance their skills and knowledge in customer service. The MBA with Professional Certificate in Middle East Customer Service is highly relevant to the industry, as it provides students with the skills and knowledge required to succeed in the customer service sector in the Middle East region. The program is designed to be industry-relevant, with a focus on the cultural, social, and economic context of the Middle East region, making it an ideal option for students who want to work in this region. The program is also designed to be flexible, with a range of learning options available, including online and on-campus learning, making it accessible to students from all over the world. Overall, the MBA with Professional Certificate in Middle East Customer Service is a unique and specialized program that provides students with the skills, knowledge, and experience required to succeed in the customer service industry in the Middle East region.

Why this course?

Middle East Customer Service is a highly sought-after skillset in today's market, with the UK's customer service industry projected to reach £43.8 billion by 2025, growing at a CAGR of 4.5% (Source: Statista). To stay competitive, professionals need to possess advanced skills in customer service, sales, and marketing.
Industry Growth Rate (%)
Customer Service 4.5%
Sales 3.8%
Marketing 4.2%

Who should enrol in MBA with Professional Certificate in Middle East Customer Service?

Ideal Audience for MBA with Professional Certificate in Middle East Customer Service Are you a business professional looking to enhance your customer service skills in the Middle East?
Professionals with 2-5 years of experience in customer-facing roles In the UK, 1 in 5 customer service representatives leave their jobs within 2 years, highlighting the need for continuous learning and skill development.
Individuals seeking to advance their careers in industries such as finance, hospitality, and retail The Middle East is home to a growing number of multinational corporations, offering numerous opportunities for career advancement in customer-facing roles.
Those interested in developing cultural awareness and understanding of the Middle Eastern market With the UK's strong trade links to the Middle East, having a deep understanding of the local culture and customs is essential for success in customer-facing roles.
Business owners and entrepreneurs looking to improve their customer service skills In the UK, 70% of small businesses report that customer service is a key factor in their success, making it essential for entrepreneurs to develop strong customer service skills.