MBA with Professional Certificate in Luxury Service Excellence

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MBA with Professional Certificate in Luxury Service Excellence

Overview

Mastering Luxury Service Excellence


The MBA with Professional Certificate in Luxury Service Excellence is designed for ambitious professionals seeking to elevate their careers in the luxury industry.


Develop expertise in delivering exceptional customer experiences, managing high-end relationships, and driving business growth in the luxury sector.


Learn from industry experts and gain hands-on experience in luxury service excellence, including product knowledge, sales, marketing, and customer service.


Enhance your skills in areas such as luxury branding, product knowledge, and customer relationship management.


Take the first step towards a successful career in luxury by exploring this program further and discover how you can excel in the luxury industry.

Luxury Service Excellence is the cornerstone of this MBA with Professional Certificate program, equipping students with the skills to deliver exceptional customer experiences in high-end industries. By mastering the art of luxury service, graduates can expect career prospects in top-tier hotels, restaurants, and retail establishments. The program's unique features include one-on-one mentorship with industry experts and a capstone project that allows students to apply their knowledge in a real-world setting. With a focus on leadership and management, this program is ideal for those seeking to advance their careers in luxury service. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Luxury Service Excellence: Understanding the Concept
•
• The Art of Greeting: Creating a Lasting First Impression
•
• Wine Service: Knowledge and Techniques for the Connoisseur
•
• Table Setting and Table Management: Attention to Detail
•
• Personalized Service: Understanding Customer Preferences
•
• Food and Beverage Pairing: Enhancing the Dining Experience
•
• Managing Conflict and Complaints: Professionalism Under Pressure
•
• Cultural Sensitivity and Awareness: Serving Diverse Clients
•
• Upselling and Cross-Selling: Increasing Revenue and Customer Loyalty
•
• Service Recovery: Turning Negative Experiences into Positive Ones

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Luxury Service Excellence

The MBA with Professional Certificate in Luxury Service Excellence is a unique and specialized program designed to equip students with the skills and knowledge required to excel in the luxury industry.
This program is ideal for individuals who want to gain a deeper understanding of the luxury market and develop the expertise needed to provide exceptional service to high-end clients.
Through a combination of theoretical and practical learning, students will gain a comprehensive understanding of luxury service excellence, including topics such as luxury branding, customer experience, and sales and marketing strategies.
The program is designed to be completed in a short duration of 6-12 months, depending on the student's prior experience and academic background.
The learning outcomes of this program include the ability to analyze and develop luxury marketing strategies, create and implement effective customer service plans, and understand the importance of luxury branding and reputation management.
The program is highly relevant to the luxury industry, with a focus on providing students with the skills and knowledge needed to succeed in this competitive market.
Graduates of this program will be equipped with the expertise needed to work in a variety of roles, including luxury sales, marketing, and customer service, and will be well-positioned to advance their careers in this field.
The program is also highly relevant to business schools and organizations looking to develop their own luxury service excellence programs, as it provides a comprehensive framework for understanding and delivering exceptional service to high-end clients.
Overall, the MBA with Professional Certificate in Luxury Service Excellence is a unique and valuable program that provides students with the skills and knowledge needed to succeed in the luxury industry.

Why this course?

The significance of an MBA with a Professional Certificate in Luxury Service Excellence cannot be overstated in today's market. According to a recent survey by the Luxury Institute, 75% of luxury consumers in the UK expect exceptional service when interacting with luxury brands, highlighting the importance of providing outstanding customer experiences.
Industry Trends UK Statistics
Personalization and customization 62% of luxury consumers in the UK prefer personalized experiences (Source: Luxury Institute)
Emphasis on sustainability and social responsibility 71% of luxury consumers in the UK prioritize sustainability when making purchasing decisions (Source: Luxury Institute)
Experiential luxury and events 55% of luxury consumers in the UK prefer experiential luxury over material possessions (Source: Luxury Institute)

Who should enrol in MBA with Professional Certificate in Luxury Service Excellence?

Ideal Audience for MBA with Professional Certificate in Luxury Service Excellence Are you a high-achieving professional looking to elevate your career in the luxury industry?
Key Characteristics: You are a UK-based individual with a bachelor's degree in a relevant field, such as hospitality, business, or marketing, with at least 2 years of work experience in a luxury-related role.
Career Goals: You aspire to become a luxury industry leader, with a focus on delivering exceptional customer experiences, driving business growth, and staying ahead of the competition in the UK luxury market.
Target Industry: The luxury goods and services sector, including high-end retail, hospitality, tourism, and exclusive events.
Relevant Skills: Strategic thinking, leadership, communication, problem-solving, and a deep understanding of luxury brand management, customer experience, and market trends.