MBA with Professional Certificate in Integrated Customer Engagement

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International Students can apply

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MBA with Professional Certificate in Integrated Customer Engagement

Overview

Integrated Customer Engagement

is a specialized MBA program designed for professionals seeking to enhance their skills in customer-centric business strategies.

Some of the key areas of focus include customer experience management, relationship building, and data-driven decision making.

This program is ideal for executives and managers looking to bridge the gap between business goals and customer needs.

Through a combination of coursework and real-world projects, participants will develop a deeper understanding of how to create lasting customer connections.

By exploring the latest trends and best practices in customer engagement, participants will be equipped to drive business growth and success.

If you're ready to take your career to the next level, explore the Integrated Customer Engagement MBA program today and discover how to deliver exceptional customer experiences that drive business results.

Integrated Customer Engagement is a game-changing MBA program that equips you with the skills to deliver exceptional customer experiences. By combining business acumen with customer-centric strategies, you'll be able to drive growth, increase loyalty, and stay ahead of the competition. With this program, you'll gain a deep understanding of customer engagement and customer relationship management techniques, as well as develop valuable skills in data analysis, marketing, and sales. Upon completion, you'll be well-positioned for a career in industries such as finance, healthcare, or technology, where customer engagement is a top priority. (5)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems
•
• Integrated Customer Engagement Strategies
•
• Digital Marketing for Customer Engagement
•
• Social Media Marketing for Customer Engagement
•
• Customer Experience Management
•
• Data-Driven Decision Making for Customer Engagement
•
• Customer Journey Mapping and Analysis
•
• Personalization in Customer Engagement
•
• Measuring Customer Engagement Metrics
•
• Customer Engagement in the Digital Age

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Integrated Customer Engagement

The MBA with Professional Certificate in Integrated Customer Engagement is a comprehensive program designed to equip students with the skills and knowledge required to excel in customer-facing roles.
This program focuses on developing a deep understanding of customer engagement strategies, including market research, customer relationship management, and data analysis.
Through a combination of theoretical and practical learning, students will gain hands-on experience in creating and implementing effective customer engagement plans.
The program's learning outcomes include the ability to analyze customer data, develop targeted marketing campaigns, and measure the effectiveness of customer engagement strategies.
Upon completion of the program, students will be equipped with the skills and knowledge required to drive business growth through integrated customer engagement.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience.
The program is highly relevant to the customer experience management industry, with a focus on developing skills that are in high demand by employers.
Many organizations recognize the importance of integrated customer engagement in driving business success, making this program an attractive option for those looking to launch or advance their careers.
The program's curriculum is designed to be flexible, allowing students to choose from a range of specializations, including digital marketing, customer service, and sales.
By combining theoretical knowledge with practical experience, the MBA with Professional Certificate in Integrated Customer Engagement provides students with a comprehensive education that prepares them for success in the customer experience management industry.
The program is designed to be completed in a relatively short period of time, making it an attractive option for working professionals who want to upskill or reskill in a specific area.
The MBA with Professional Certificate in Integrated Customer Engagement is a highly regarded program that is recognized by employers and academic institutions alike.
Upon completion of the program, students will be awarded a professional certificate and an MBA degree, providing them with a competitive edge in the job market.

Why this course?

The significance of an MBA with a Professional Certificate in Integrated Customer Engagement cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer experience is crucial to their success, with 60% stating that it is a key differentiator (Source: CIM, 2022). This highlights the importance of developing skills in integrated customer engagement, which is a key aspect of the MBA with a Professional Certificate in Integrated Customer Engagement.
UK Businesses Believe Customer Experience is Crucial Key Differentiator
75% 60% Yes

Who should enrol in MBA with Professional Certificate in Integrated Customer Engagement?

Ideal Audience for MBA with Professional Certificate in Integrated Customer Engagement Are you a UK-based business leader looking to enhance your customer engagement skills and drive business growth?
Key Characteristics: You are a senior manager or executive with 5+ years of experience in a customer-facing role, seeking to develop strategic customer engagement skills to drive business success.
Industry Focus: You work in a UK-based industry such as finance, retail, or healthcare, and are looking to develop expertise in integrated customer engagement to stay ahead of the competition.
Career Goals: You aim to enhance your leadership skills, drive business growth, and develop a strategic approach to customer engagement, leading to career advancement opportunities.
Learning Outcomes: Upon completion of the MBA with Professional Certificate in Integrated Customer Engagement, you will gain a deep understanding of customer engagement strategies, leadership skills, and business acumen to drive business success in the UK market.