MBA with Professional Certificate in ITSM Concepts

Monday, 12 January 2026 18:53:00

International Students can apply

Apply Now     Viewbook

MBA with Professional Certificate in ITSM Concepts

Overview

ITSM Concepts

is designed for IT professionals seeking to enhance their knowledge of service management best practices. This program is ideal for those looking to bridge the gap between technical expertise and business acumen.
Some of the key concepts covered in this program include IT service management frameworks, service desk management, incident management, and change management.
By completing this program, learners will gain a deeper understanding of how to apply ITSM principles to drive business success. They will also develop the skills necessary to communicate effectively with stakeholders and drive business value through IT service management.
If you're interested in learning more about ITSM Concepts and how they can benefit your organization, explore this program further to discover how you can apply ITSM principles to drive business success.

ITSM Concepts are the backbone of any successful IT organization, and our MBA with Professional Certificate in ITSM Concepts is designed to equip you with the knowledge and skills to excel in this field. By combining the rigors of an MBA with the practical expertise of an ITSM certification, you'll gain a unique edge in the job market. With this course, you'll learn how to ITSM Concepts are applied in real-world scenarios, and how to develop and implement effective IT service management strategies. You'll also benefit from ITSM Concepts in terms of career prospects, with opportunities in IT service management, consulting, and more. (10)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• IT Service Management (ITSM) Fundamentals • Service Strategy and Design • Service Transition and Change Management • Service Operation and Incident Management • Service Request Management and Problem Management • IT Service Continuity and Disaster Recovery • IT Service Portfolio Management and Capacity Management • IT Service Level Management and Availability Management • IT Service Measurement and Reporting • IT Service Desk and Customer Service Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in ITSM Concepts

The MBA with Professional Certificate in ITSM Concepts is a unique and specialized program that combines the rigors of a Master's in Business Administration with the practical knowledge of IT Service Management concepts.
This program is designed to equip students with the skills and expertise needed to succeed in today's fast-paced business environment, where technology plays a critical role in driving innovation and growth.
By focusing on IT Service Management, students will gain a deep understanding of the processes, tools, and best practices that are essential for delivering high-quality services to customers.
The learning outcomes of this program include the ability to analyze complex business problems, develop effective solutions, and implement ITSM strategies that drive business value.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
Industry relevance is a key aspect of this program, as it prepares students for careers in IT service management, business analysis, and project management.
The program is designed to be flexible and accessible, with online and part-time options available to accommodate the needs of working professionals.
Upon completion of the program, students will receive a Professional Certificate in ITSM Concepts, which is recognized by employers and industry organizations worldwide.
The program is taught by experienced instructors who have a strong background in IT service management and business administration, and who are committed to providing students with the best possible learning experience.
Throughout the program, students will have the opportunity to apply theoretical knowledge to real-world case studies and projects, and to develop a network of peers and professionals who can provide support and guidance throughout their careers.
Overall, the MBA with Professional Certificate in ITSM Concepts is a valuable and rewarding program that can help students achieve their career goals and succeed in today's competitive business environment.

Why this course?

ITSM Concepts have become a crucial aspect of the modern business landscape, particularly in the UK. According to a survey by the Chartered Institute of IT (BCS), 75% of UK IT professionals believe that IT service management (ITSM) is essential for delivering business value. Moreover, a report by the UK's Office of Government Commerce (OGC) states that ITSM can improve IT service delivery by up to 30%.
UK IT Professionals Believe ITSM is Essential
75% Yes
Business Value Improved by up to 30%
IT Service Delivery Improved by up to 30%

Who should enrol in MBA with Professional Certificate in ITSM Concepts?

Ideal Audience for MBA with Professional Certificate in ITSM Concepts Professionals seeking to enhance their IT service management skills, particularly those in the UK, where the IT industry is a significant contributor to the economy, with 8.7% of the workforce employed in IT and telecoms (Source: ONS, 2020).
Key Characteristics: IT professionals, project managers, and business analysts looking to gain a deeper understanding of IT service management concepts, with a focus on the ITIL framework, which is widely adopted in the UK.
Career Goals: To improve IT service management skills, enhance career prospects, and increase earning potential, with the UK's average salary for IT professionals standing at £43,000 (Source: Payscale, 2022).
Learning Objectives: To gain a comprehensive understanding of IT service management concepts, including service strategy, service design, service transition, and service operation, as well as the ability to apply these concepts in a real-world setting.