MBA with Professional Certificate in IT Service Desk

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International Students can apply

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MBA with Professional Certificate in IT Service Desk

Overview

IT Service Desk

is a specialized field that requires a unique blend of technical and soft skills. This MBA with Professional Certificate in IT Service Desk is designed for IT professionals and business leaders who want to enhance their knowledge and skills in managing IT service desks.

By combining the rigors of an MBA with the practical expertise of an IT service desk certification, this program equips learners with the skills to design, implement, and manage high-performing IT service desks.

Through a combination of theoretical foundations and real-world case studies, learners will gain a deep understanding of IT service management, service desk operations, and customer service.

Whether you're looking to advance your career or start a new one, this program offers a unique opportunity to develop the skills and knowledge needed to succeed in the IT service desk industry.

So why wait? Explore this MBA with Professional Certificate in IT Service Desk today and take the first step towards a rewarding career in IT service management.

IT Service Desk is the backbone of any successful organization, and our MBA with Professional Certificate in IT Service Desk is designed to equip you with the skills and knowledge to excel in this field. This course offers a unique blend of business acumen and technical expertise, allowing you to IT Service Desk operations with confidence. You'll gain hands-on experience in service management, incident management, and problem management, as well as develop essential business skills like leadership, communication, and project management. With this certification, you'll enjoy IT Service Desk career prospects and a competitive salary, making you an attractive candidate in the job market. (2)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• IT Service Desk Fundamentals
• IT Service Management (ITSM)
• Service Desk Operations
• IT Service Desk Tools and Technologies
• IT Service Desk Process Improvement
• Customer Service and Support
• IT Service Desk Metrics and Analysis
• IT Service Desk Security and Compliance
• IT Service Desk Change Management
• IT Service Desk Service Level Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in IT Service Desk

The MBA with Professional Certificate in IT Service Desk is a unique and specialized program that combines the benefits of an MBA with the practical skills of an IT service desk professional.
This program is designed to equip students with the knowledge and skills required to manage and deliver high-quality IT services to organizations, while also developing their business acumen and leadership skills.
The learning outcomes of this program include the ability to analyze and resolve complex IT service desk issues, develop and implement effective IT service management processes, and lead and manage IT service desk teams.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the IT service desk industry, as it provides students with the practical skills and knowledge required to succeed in this field.
The program is also relevant to the business world, as it provides students with the business acumen and leadership skills required to manage and deliver high-quality IT services to organizations.
The MBA with Professional Certificate in IT Service Desk is a great option for individuals who want to transition into a career in IT service desk management or for those who want to enhance their existing IT service desk skills.
The program is also suitable for professionals who want to specialize in IT service desk management and develop a deeper understanding of the industry.
The program is delivered through a combination of online and offline learning, and includes a range of assessment methods, including exams, assignments, and projects.
The program is accredited by a recognized accrediting agency, ensuring that it meets the highest standards of quality and relevance.
The MBA with Professional Certificate in IT Service Desk is a great investment for individuals who want to advance their careers in IT service desk management or for those who want to start their own IT service desk business.

Why this course?

The significance of an MBA with a Professional Certificate in IT Service Desk cannot be overstated in today's market. According to a recent survey by the Chartered Institute of IT (BCS), 75% of UK IT professionals believe that having an IT service desk certification is essential for career advancement. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with service desk skills is expected to increase by 10% annually until 2025.
UK IT Professionals Demand for IT Service Desk Skills
75% 10% annually

Who should enrol in MBA with Professional Certificate in IT Service Desk?

Ideal Audience for MBA with Professional Certificate in IT Service Desk Are you a working professional looking to enhance your career prospects in the IT industry?
Professionals with 2-5 years of experience in IT service management In the UK, the IT service management industry is expected to grow by 4% annually, with a projected 10,000 new job openings in 2023 alone.
Individuals seeking to transition into a leadership role The MBA with Professional Certificate in IT Service Desk is designed to equip you with the skills and knowledge to take on senior roles in IT service management, with a median salary of £55,000 in the UK.
Those interested in IT project management and service delivery The programme covers essential topics such as IT service management, project management, and service delivery, with a focus on practical application and real-world examples.
Career changers looking to break into the IT industry The MBA with Professional Certificate in IT Service Desk is an excellent way to gain the necessary skills and knowledge to launch a successful career in IT, with a strong emphasis on employability and career progression.