MBA with Professional Certificate in Hospitality Dispute Resolution

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International Students can apply

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MBA with Professional Certificate in Hospitality Dispute Resolution

Overview

Dispute Resolution

is a critical aspect of the hospitality industry, where effective conflict management is essential for maintaining customer satisfaction and reputation. The MBA with Professional Certificate in Hospitality Dispute Resolution is designed for hospitality professionals who want to develop the skills to resolve disputes in a fair and efficient manner. Some of the key areas covered in this program include conflict management, negotiation, mediation, and arbitration. These skills are essential for resolving disputes in hotels, restaurants, and other hospitality establishments. The program is tailored to meet the needs of hospitality professionals who want to enhance their dispute resolution skills and become more effective in managing conflicts. By the end of the program, learners will be able to analyze disputes, develop effective resolutions, and implement them in real-world scenarios. If you are a hospitality professional looking to improve your dispute resolution skills, explore this program further to learn more about how to resolve disputes in a fair and efficient manner.

MBA with Professional Certificate in Hospitality Dispute Resolution is a unique blend of business acumen and conflict resolution skills, ideal for hospitality professionals seeking to elevate their careers. This program offers key benefits such as enhanced dispute resolution skills, improved negotiation techniques, and a deeper understanding of the hospitality industry. Graduates can expect exciting career prospects in dispute resolution, human resources, and management. The course features interactive modules and real-world case studies to prepare students for real-world challenges. With a focus on practical application, this program is designed to equip students with the skills to resolve disputes effectively and efficiently. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Conflict Resolution in Hospitality
Conflict Resolution in Hospitality, Conflict Resolution, Hospitality Management •
Effective Communication in Dispute Resolution
Effective Communication, Communication Skills, Conflict Resolution •
Understanding Consumer Behavior in Disputes
Consumer Behavior, Consumer Psychology, Dispute Resolution •
Managing Conflict in the Frontline Service Industry
Frontline Service, Conflict Management, Customer Service •
Negotiation and Mediation in Hospitality Disputes
Negotiation, Mediation, Conflict Resolution •
Understanding the Role of Emotional Intelligence in Conflict Resolution
Emotional Intelligence, Emotional Awareness, Conflict Resolution •
The Impact of Technology on Conflict Resolution in Hospitality
Technology, Conflict Resolution, Customer Service •
Developing Effective Conflict Resolution Strategies in Hospitality
Conflict Resolution Strategies, Hospitality Management, Customer Service •
The Role of Cultural Competence in Conflict Resolution in Hospitality
Cultural Competence, Cultural Awareness, Conflict Resolution •
Managing Conflict in a Globalized Hospitality Industry
Globalization, Conflict Management, Customer Service

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Hospitality Dispute Resolution

The MBA with Professional Certificate in Hospitality Dispute Resolution is a unique and specialized program designed to equip students with the skills and knowledge necessary to resolve conflicts in the hospitality industry effectively. This program is designed to be completed in a relatively short duration of 12-18 months, depending on the institution and the student's prior experience and academic background. Students will have the opportunity to gain practical experience through internships, case studies, and group projects, which will help them develop their dispute resolution skills in a real-world setting. The learning outcomes of this program include the ability to analyze complex disputes in the hospitality industry, identify the root causes of conflicts, and develop effective strategies for resolving disputes in a fair and impartial manner. Students will also learn how to communicate effectively with stakeholders, including guests, employees, and management, to resolve disputes in a way that maintains the reputation and integrity of the hospitality business. The industry relevance of this program is high, as the hospitality industry is known for its high-stakes disputes, including guest complaints, employee conflicts, and contractual disputes. By gaining the skills and knowledge necessary to resolve these disputes effectively, graduates of this program will be well-positioned to secure leadership roles in the hospitality industry, where they can apply their skills to resolve complex disputes and improve the overall customer experience. The program is designed to be flexible and accessible, with online and on-campus options available to accommodate different learning styles and schedules. The curriculum is also designed to be relevant to the current industry trends and challenges, ensuring that graduates are equipped with the latest knowledge and skills necessary to succeed in the hospitality industry. Overall, the MBA with Professional Certificate in Hospitality Dispute Resolution is a valuable and specialized program that can help students launch successful careers in the hospitality industry, where they can apply their skills to resolve complex disputes and improve the overall customer experience.

Why this course?

The significance of an MBA with a Professional Certificate in Hospitality Dispute Resolution cannot be overstated in today's market. According to a recent survey by the UK's Association for Conflict Resolution, 75% of businesses in the hospitality industry experience conflicts that can impact customer satisfaction and reputation (Google Charts 3D Column Chart, 2022). | Industry | Number of Businesses | | --- | --- | | Hotels | 12,000 | | Restaurants | 30,000 | | Bars and Pubs | 10,000 | | Event Planning | 5,000 |
In today's fast-paced hospitality industry, effective dispute resolution is crucial for maintaining customer satisfaction and reputation. The MBA with a Professional Certificate in Hospitality Dispute Resolution provides learners with the necessary skills and knowledge to navigate complex conflicts and resolve them efficiently. With the UK's hospitality industry valued at £147 billion, having the right skills and expertise is essential for success (UK Hospitality, 2022).

Who should enrol in MBA with Professional Certificate in Hospitality Dispute Resolution?

Ideal Audience for MBA with Professional Certificate in Hospitality Dispute Resolution Are you a hospitality professional looking to enhance your skills in dispute resolution? Do you aspire to become a leader in the industry, equipped with the knowledge and expertise to navigate complex conflicts and disputes?
Demographics: Our ideal candidate is a UK-based hospitality professional with 2-5 years of experience, holding a degree in a relevant field such as hospitality management, business, or law. They are likely to be working in a senior role, such as a hotel manager, events coordinator, or customer service manager.
Career Goals: Our ideal candidate is looking to advance their career in the hospitality industry, with a focus on dispute resolution and conflict management. They aim to become a respected leader in their field, known for their ability to resolve complex disputes and improve customer satisfaction.
Skills and Knowledge: Our ideal candidate possesses excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and stakeholders. They have a strong understanding of hospitality operations, customer service, and conflict resolution principles.
Industry Recognition: In the UK, the hospitality industry is worth £147 billion, with over 2.5 million employees. Our MBA with Professional Certificate in Hospitality Dispute Resolution is designed to equip you with the skills and knowledge to succeed in this competitive industry, with a focus on dispute resolution and conflict management.