MBA with Professional Certificate in Healthcare Customer Engagement

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International Students can apply

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MBA with Professional Certificate in Healthcare Customer Engagement

Overview

Healthcare Customer Engagement

is a specialized field that focuses on building strong relationships between healthcare providers and their patients.

This MBA with Professional Certificate in Healthcare Customer Engagement is designed for healthcare professionals who want to develop the skills needed to effectively engage with patients and improve healthcare outcomes.

The program covers topics such as patient-centered care, communication skills, and healthcare policy. Some of the key skills learned include conflict resolution, cultural competence, and data-driven decision making.

By the end of the program, learners will be equipped with the knowledge and skills needed to drive positive change in the healthcare industry.

If you're passionate about delivering exceptional patient care, explore this program further to learn more about how you can make a difference in the lives of your patients.

MBA with Professional Certificate in Healthcare Customer Engagement is a comprehensive program that equips you with the skills to drive business growth in the healthcare industry. By combining an MBA with a professional certificate in customer engagement, you'll gain a unique understanding of how to build strong relationships with healthcare customers. This course offers key benefits such as enhanced business acumen, improved communication skills, and a competitive edge in the job market. With a focus on healthcare customer engagement, you'll learn how to navigate the complex healthcare landscape and develop strategies to drive customer loyalty and retention. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Relationship Management in Healthcare
•
Healthcare Marketing Strategies and Tactics
•
Effective Communication in Healthcare Settings
•
Patient Engagement and Experience Design
•
Healthcare Branding and Reputation Management
•
Data-Driven Decision Making in Healthcare Marketing
•
Cultural Competence in Healthcare Customer Engagement
•
Healthcare Policy and Regulatory Compliance
•
Digital Marketing for Healthcare Organizations
•
Measuring and Evaluating Customer Engagement in Healthcare

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Healthcare Customer Engagement

The MBA with Professional Certificate in Healthcare Customer Engagement is a unique and specialized program designed to equip students with the skills and knowledge required to succeed in the healthcare industry.
This program focuses on teaching students how to effectively engage with healthcare customers, understand their needs, and provide personalized solutions to improve patient outcomes.
Through a combination of coursework and practical experience, students will learn about healthcare marketing, customer service, and relationship management, as well as the latest trends and technologies in healthcare customer engagement.
The learning outcomes of this program include the ability to analyze customer data, develop targeted marketing campaigns, and create effective customer engagement strategies.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the healthcare industry, as it addresses the growing need for professionals who can effectively engage with patients and healthcare providers to improve health outcomes and reduce costs.
Graduates of this program can pursue careers in healthcare marketing, customer service, and relationship management, or advance to leadership positions in healthcare organizations.
The program is also designed to be flexible, with online and part-time options available to accommodate the busy schedules of working professionals.
Overall, the MBA with Professional Certificate in Healthcare Customer Engagement is a valuable and in-demand program that can help students launch or advance their careers in the healthcare industry.

Why this course?

Healthcare Customer Engagement is a vital aspect of the healthcare industry, with the UK's National Health Service (NHS) employing over 1.3 million staff, generating a significant demand for professionals with expertise in customer engagement. A Master's degree in Business Administration (MBA) with a Professional Certificate in Healthcare Customer Engagement can equip learners with the necessary skills to excel in this field. According to a report by the NHS, the number of healthcare professionals with customer engagement skills is expected to increase by 15% by 2025, driven by the growing need for effective communication and patient-centered care. In the UK, the average salary for a healthcare customer engagement specialist is £35,000, with experienced professionals earning up to £60,000.
Year Expected Growth
2020-2025 15%
2025-2030 20%

Who should enrol in MBA with Professional Certificate in Healthcare Customer Engagement?

Ideal Audience for MBA with Professional Certificate in Healthcare Customer Engagement Are you a healthcare professional looking to enhance your customer engagement skills and advance your career in the UK healthcare industry?
Professionals with 2-5 years of experience in healthcare In the UK, the National Health Service (NHS) employs over 1.3 million staff, with many roles requiring strong customer engagement skills to deliver high-quality patient care.
Healthcare managers and leaders With the NHS facing significant funding pressures, healthcare managers and leaders need to develop effective customer engagement strategies to drive patient satisfaction and loyalty.
Healthcare administrators and coordinators These professionals play a critical role in delivering patient-centered care, and the MBA with Professional Certificate in Healthcare Customer Engagement can help them develop the skills and knowledge needed to excel in their roles.
Individuals seeking career advancement The programme is designed to support individuals who want to transition into leadership roles or advance their careers in the healthcare industry, with a focus on developing the skills and knowledge needed to succeed in customer-facing roles.