MBA with Professional Certificate in Freemium Customer Experience

Thursday, 19 February 2026 00:52:48

International Students can apply

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MBA with Professional Certificate in Freemium Customer Experience

Overview

Freemium Customer Experience

Design and deliver exceptional customer experiences that drive business growth and customer loyalty.

Our MBA with Professional Certificate in Freemium Customer Experience is designed for business leaders and professionals who want to master the art of creating value for customers while generating revenue through freemium models.

Learn how to analyze customer needs, develop targeted freemium strategies, and measure the impact of your initiatives on customer engagement and retention.

Develop a deep understanding of customer behavior, market trends, and the latest technologies that can help you stay ahead of the competition.

Gain practical skills in designing and implementing freemium customer experiences that drive business results.

Join our community of business leaders and professionals who are passionate about delivering exceptional customer experiences.

Take the first step towards creating a freemium customer experience that drives business growth and customer loyalty.

Freemium Customer Experience is a game-changer for professionals seeking to elevate their customer experience skills. This MBA with Professional Certificate program is designed to equip you with the knowledge and tools to create a seamless, personalized experience for your customers. By mastering the art of freemium customer experience, you'll gain a competitive edge and unlock new career opportunities. With a focus on data-driven decision making and customer-centric strategies, this course will help you drive business growth and improve customer satisfaction. Unique features include expert-led workshops and a global network of peers. (9)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Experience Strategy
•
Freemium Business Model
•
Customer Journey Mapping
•
Net Promoter Score (NPS)
•
Customer Retention Strategies
•
Personalization in Customer Experience
•
Customer Feedback Analysis
•
Customer Experience Metrics
•
Service Design Principles
•
Customer Experience in Digital Transformation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Freemium Customer Experience

The MBA with Professional Certificate in Freemium Customer Experience is a unique and specialized program designed to equip students with the knowledge and skills required to create and implement successful freemium customer experience strategies.
This program is designed to be completed in a short duration of 6-12 months, making it an ideal option for working professionals who want to enhance their skills and knowledge in a specific area.
The learning outcomes of this program include the ability to design and implement freemium customer experience strategies, analyze customer behavior and preferences, and develop effective marketing and sales plans to drive business growth.
The program covers a range of topics including customer experience design, freemium pricing strategies, customer segmentation, and data-driven decision making, all of which are highly relevant to the customer experience industry.
The industry relevance of this program is high, as more and more businesses are shifting their focus towards creating exceptional customer experiences to drive loyalty and retention.
Graduates of this program will have the skills and knowledge required to work in a variety of roles, including customer experience manager, product manager, and marketing manager, and will be well-positioned to drive business growth and success in the customer experience industry.
The program is designed to be flexible and accessible, with online and part-time options available to suit the needs of working professionals.
Overall, the MBA with Professional Certificate in Freemium Customer Experience is a unique and valuable program that provides students with the knowledge and skills required to succeed in the customer experience industry.

Why this course?

Freemium Customer Experience is a crucial aspect of business strategy in today's market, with the UK being no exception. According to a report by the Centre for Retail Research, the UK's retail industry is expected to reach £3.9 trillion by 2025, with customer experience playing a vital role in driving sales and loyalty.
Year Freemium Customer Experience Index
2020 42.1%
2021 45.6%
2022 48.9%

Who should enrol in MBA with Professional Certificate in Freemium Customer Experience?

Ideal Audience for MBA with Professional Certificate in Freemium Customer Experience Are you a UK-based business leader looking to enhance your customer experience skills and stay ahead of the competition?
Key Characteristics: You are a senior manager or executive in a UK-based business, with at least 5 years of experience in a customer-facing role. You have a strong interest in customer experience and are looking to develop your skills in this area.
Career Goals: You aim to become a customer experience leader in your organisation, driving business growth through improved customer satisfaction and loyalty. You are looking for a flexible, part-time MBA programme that can be completed alongside your existing work commitments.
Skills and Knowledge: You have a solid understanding of business principles and operations, as well as experience in customer-facing roles. You are looking to develop your skills in areas such as customer journey mapping, service design, and data-driven decision making.
Personal Qualities: You are a motivated and self-directed learner, with excellent communication and interpersonal skills. You are able to balance competing priorities and work effectively in a team environment.