MBA with Professional Certificate in Feedback for Hospitality Professionals

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International Students can apply

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MBA with Professional Certificate in Feedback for Hospitality Professionals

Overview

Feedback

is a crucial aspect of hospitality management, and the MBA with Professional Certificate in Feedback for Hospitality Professionals is designed to equip you with the skills to collect, analyze, and act upon feedback effectively. Effective feedback is essential for driving continuous improvement in the hospitality industry, and this program is tailored to meet the needs of hospitality professionals who want to enhance their feedback skills.

Through this program, you will learn how to


collect and analyze feedback,
develop a feedback culture,
improve customer satisfaction,
and drive business growth.

By the end of this program, you will be able to


apply your knowledge to drive business results,
improve customer experiences,
and stay ahead of the competition.

Don't miss this opportunity to take your career to the next level. Explore the MBA with Professional Certificate in Feedback for Hospitality Professionals today and discover how effective feedback can transform your hospitality business.

Feedback is a crucial aspect of hospitality management, and our MBA with Professional Certificate in Feedback for Hospitality Professionals is designed to equip you with the skills to collect, analyze, and act upon feedback effectively. This course offers feedback training that will help you improve customer satisfaction, increase employee engagement, and drive business growth. With this program, you'll gain a deeper understanding of feedback principles, tools, and techniques, as well as develop the skills to implement them in your organization. Upon completion, you'll be well-equipped to take on leadership roles in the hospitality industry, with career prospects in management, operations, and customer service. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Effective Communication Skills for Hospitality Professionals
• Customer Service Standards and Expectations
• Feedback and Coaching Techniques for Staff
• Conflict Resolution and Negotiation Strategies
• Emotional Intelligence and Empathy in Customer Interactions
• Staff Motivation and Engagement Strategies
• Quality Assurance and Quality Control in Hospitality
• Time Management and Productivity in Fast-Paced Environments
• Cultural Sensitivity and Diversity in the Workplace
• Performance Management and Goal Setting for Hospitality Staff

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Feedback for Hospitality Professionals

The MBA with Professional Certificate in Feedback for Hospitality Professionals is a unique program designed to equip hospitality professionals with the skills to collect, analyze, and act upon customer feedback.
This program focuses on developing a deep understanding of customer needs and preferences, enabling professionals to create a positive and memorable experience for guests.
Through a combination of theoretical knowledge and practical applications, participants will learn how to design and implement effective feedback systems, analyze customer feedback, and use data-driven insights to drive business decisions.
The program's learning outcomes include the ability to collect and analyze customer feedback, identify areas for improvement, and develop strategies to enhance customer satisfaction and loyalty.
The duration of the program is typically 6-12 months, depending on the institution and the participant's prior experience and qualifications.
The program is highly relevant to the hospitality industry, where customer feedback is a critical component of business success.
By incorporating industry-specific topics such as customer service, marketing, and operations management, the program provides participants with a comprehensive understanding of the hospitality industry and the skills to succeed in this field.
The MBA with Professional Certificate in Feedback for Hospitality Professionals is an excellent choice for professionals looking to advance their careers or start their own businesses in the hospitality industry.
With its focus on customer feedback and data-driven decision making, this program is well-positioned to help hospitality professionals stay ahead of the curve in today's competitive industry.

Why this course?

Professional Certificate in Feedback for Hospitality Professionals holds significant importance in today's market, particularly in the UK. According to a survey by the UK's Hospitality Association, 75% of customers expect a high level of service, with feedback being a crucial aspect of this expectation. A Google Charts 3D Column Chart illustrates the growing demand for effective feedback mechanisms in the hospitality industry.
Industry Trends UK Statistics
Growing demand for effective feedback mechanisms 75% of customers expect high-level service
Increased focus on customer experience £1.1 billion spent on customer experience in 2020
Need for skilled professionals in feedback and customer service 50% of hospitality businesses struggling to find skilled staff

Who should enrol in MBA with Professional Certificate in Feedback for Hospitality Professionals?

Ideal Audience for MBA with Professional Certificate in Feedback for Hospitality Professionals Hospitality professionals seeking to enhance their skills in providing exceptional customer service and feedback, with a focus on the UK's £150 billion tourism industry, where 75% of visitors provide feedback online.
Key Characteristics: Professionals working in hotels, restaurants, and other hospitality establishments, with at least 2 years of experience, and a desire to improve their communication and interpersonal skills.
Career Goals: To become a customer service manager, feedback specialist, or a senior hospitality professional, with the ability to analyze and implement feedback to drive business growth and improve customer satisfaction.
Education and Background: A bachelor's degree in hospitality, business, or a related field, with a strong understanding of customer service principles and a willingness to learn and develop new skills.