MBA with Professional Certificate in Empathy-Driven Service Design

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International Students can apply

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MBA with Professional Certificate in Empathy-Driven Service Design

Overview

Empathy-Driven Service Design

is a unique MBA program that combines business acumen with a deep understanding of human-centered design.

Empathy is at the heart of this program, as students learn to put themselves in others' shoes and create services that meet their needs. By integrating service design principles, students develop innovative solutions that drive business success.

This program is designed for business professionals who want to make a meaningful impact through design. They will learn to balance business goals with human needs, creating services that are both effective and sustainable.

If you're looking to elevate your career and make a difference, explore the MBA with Professional Certificate in Empathy-Driven Service Design.

Empathy-Driven Service Design is a transformative approach to business, where understanding human needs is paramount. This MBA with Professional Certificate in Empathy-Driven Service Design equips you with the skills to craft innovative solutions that drive business success. By combining Empathy-Driven Service Design with business acumen, you'll develop a unique value proposition that sets you apart. Key benefits include enhanced customer experience, increased brand loyalty, and improved operational efficiency. Career prospects are vast, with opportunities in consulting, product development, and strategy. Unique features include a focus on human-centered design, collaboration with industry experts, and a global network of like-minded professionals. (5)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
User-Centered Design Principles •
Empathy Mapping and Personas •
Service Blueprinting and Journey Mapping •
Co-Creation and Collaborative Design •
Human-Centered Design Tools and Software •
Service Design Strategy and Business Model Innovation •
Empathy-Driven Design for Social Impact •
Cultural Competence and Diversity in Service Design •
Designing for Accessibility and Inclusivity •
Service Design Metrics and Evaluation Methods

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Empathy-Driven Service Design

The MBA with Professional Certificate in Empathy-Driven Service Design is a unique and innovative program that combines the rigors of an MBA with the skills and knowledge of service design.
This program is designed to equip students with the ability to design and deliver services that are user-centered, empathetic, and sustainable.
Through a combination of coursework, projects, and professional experience, students will learn how to apply design thinking principles to drive business results and create value for customers and stakeholders.
The program's learning outcomes include the ability to analyze complex business problems, develop and implement design solutions, and lead cross-functional teams to deliver service design initiatives.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the service design industry, which is growing rapidly as companies seek to create more customer-centric and sustainable business models.
Service design is a key area of focus for many organizations, and the program's emphasis on empathy-driven design will equip students with the skills and knowledge to succeed in this field.
The program is also relevant to the broader business world, as companies seek to create more customer-centric and sustainable business models.
By combining the rigors of an MBA with the skills and knowledge of service design, this program provides students with a unique and valuable skillset that will enable them to drive business results and create value for customers and stakeholders.

Why this course?

Empathy-Driven Service Design is a crucial aspect of business strategy in today's market, particularly in the UK. According to a survey by the Centre for Entrepreneurs, 75% of UK businesses believe that customer experience is crucial to their success. Moreover, a report by the UK's Office for National Statistics (ONS) states that 64% of small businesses in the UK have experienced a decline in customer satisfaction in the past year.
Year Customer Satisfaction
2019 64%
2020 58%
2021 55%

Who should enrol in MBA with Professional Certificate in Empathy-Driven Service Design?

Ideal Audience for MBA with Professional Certificate in Empathy-Driven Service Design Our target audience includes ambitious professionals seeking to upskill in service design, particularly those in the UK who are looking to enhance their employability in the industry.
Demographics Typically, our ideal candidates are UK-based individuals with a bachelor's degree in a relevant field, aged 25-45, with 2-10 years of work experience in a related industry, such as business, marketing, or design.
Career Aspirations Our ideal candidates are driven to transition into roles that combine their business acumen with empathy-driven service design skills, such as service designer, experience designer, or innovation consultant.
Skills and Knowledge They possess a solid understanding of business principles, design thinking, and service design methodologies, with a willingness to learn and develop their skills further through our program.
Personal Qualities Our ideal candidates are curious, creative, and passionate about using empathy-driven service design to drive business growth and positive social impact.