MBA with Professional Certificate in Driving Customer Loyalty

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International Students can apply

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MBA with Professional Certificate in Driving Customer Loyalty

Overview

Driving Customer Loyalty

is a specialized MBA program designed for professionals seeking to enhance their skills in fostering long-term customer relationships.
Customer loyalty is a critical business strategy that can significantly impact revenue growth and competitiveness. This program equips learners with the knowledge and tools necessary to create and implement effective loyalty programs, driving customer retention and advocacy.
Through a combination of theoretical foundations and practical applications, learners will gain insights into customer behavior, loyalty program design, and measurement, as well as strategies for leveraging technology and data analytics to optimize loyalty initiatives.
By the end of the program, learners will be equipped to develop and implement customer loyalty strategies that drive business success.
Explore the world of customer loyalty and discover how to create lasting relationships with your customers.

Driving customer loyalty is a crucial aspect of business success, and our MBA with Professional Certificate in Driving Customer Loyalty program is designed to equip you with the skills and knowledge to achieve this goal. By combining the rigors of an MBA with a specialized certificate, you'll gain a deep understanding of customer behavior, market trends, and loyalty strategies. Driving customer loyalty can lead to increased customer retention, improved brand reputation, and ultimately, business growth. With this program, you'll have access to driving insights from industry experts and a network of like-minded professionals. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems
•
• Data Analysis for Customer Insights
•
• Customer Retention Strategies and Tactics
•
• Loyalty Program Design and Implementation
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• Customer Feedback and Net Promoter Score (NPS)
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• Personalization and Segmentation Techniques
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• Customer Journey Mapping and Analysis
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• Employee Engagement and Customer Service
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• Measuring Customer Loyalty and Satisfaction
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• Advanced Analytics for Customer Loyalty Modeling

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Driving Customer Loyalty

The MBA with Professional Certificate in Driving Customer Loyalty is a unique and specialized program designed to equip students with the skills and knowledge necessary to drive customer loyalty and retention in various industries.
This program is ideal for professionals looking to enhance their skills in customer relationship management, marketing, and sales, and to stay ahead of the competition in today's fast-paced business landscape.
Through a combination of theoretical and practical learning, students will gain a deep understanding of the key drivers of customer loyalty, including customer segmentation, loyalty program design, and data-driven decision making.
The program's learning outcomes include the ability to analyze customer data to identify loyalty opportunities, develop and implement effective loyalty programs, and measure the impact of these programs on business outcomes.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to various industries, including retail, hospitality, banking, and telecommunications, where customer loyalty is a critical differentiator.
By completing this program, students will gain a professional certificate in driving customer loyalty, which can be applied in a variety of roles, including customer experience manager, loyalty program manager, and customer relationship manager.
The program's industry relevance is further enhanced by the fact that many leading companies, including Amazon, Apple, and Walmart, have recognized the importance of customer loyalty and have implemented loyalty programs to drive customer retention and growth.
Overall, the MBA with Professional Certificate in Driving Customer Loyalty is a valuable and highly relevant program that can help professionals develop the skills and knowledge necessary to drive customer loyalty and retention in today's competitive business landscape.

Why this course?

Driving Customer Loyalty is a crucial aspect of business success in today's market. According to a survey by the Centre for Retail Research, the average UK retailer loses around 20% of customers each year, resulting in significant revenue losses. To combat this, businesses need to focus on building strong relationships with their customers.
Reasons for Customer Loyalty Percentage
Personalized service 42%
Competitive pricing 31%
Regular communication 21%
Loyalty programs 6%

Who should enrol in MBA with Professional Certificate in Driving Customer Loyalty?

Ideal Audience for MBA with Professional Certificate in Driving Customer Loyalty Are you a business leader looking to boost customer retention and drive revenue growth in the UK?
Demographics: Typically, our ideal candidates are senior managers or directors in industries such as retail, finance, and hospitality, with 5+ years of experience in customer-facing roles.
Psychographics: They are passionate about delivering exceptional customer experiences, are results-driven, and have a strong desire to stay ahead of the competition in the UK market.
Career Goals: Upon completion of the program, our ideal candidates aim to increase customer loyalty, improve sales, and enhance their overall business performance, ultimately driving business growth and success in the UK.