MBA with Professional Certificate in Digital Guest Engagement

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International Students can apply

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MBA with Professional Certificate in Digital Guest Engagement

Overview

Digital Guest Engagement is a rapidly evolving field that requires professionals to stay ahead of the curve. The MBA with Professional Certificate in Digital Guest Engagement is designed for hospitality and tourism professionals who want to enhance their skills in creating memorable guest experiences.

Through this program, learners will gain a deep understanding of digital technologies and their applications in guest engagement, including social media, mobile apps, and loyalty programs.

Some key takeaways from this program include how to leverage data analytics to personalize guest experiences, how to create engaging content for social media, and how to design effective loyalty programs.

By the end of this program, learners will be equipped with the knowledge and skills to drive business growth through digital guest engagement.

So, if you're looking to take your career to the next level and stay ahead of the competition, explore the MBA with Professional Certificate in Digital Guest Engagement today and discover how to create unforgettable guest experiences.

Digital Guest Engagement is a game-changer for hospitality professionals seeking to elevate their careers. This MBA with Professional Certificate in Digital Guest Engagement offers a unique blend of business acumen and digital expertise, empowering you to drive revenue growth and enhance customer experiences. With Digital Guest Engagement at the forefront, you'll develop a deep understanding of the intersection of technology and customer service. Key benefits include increased revenue and improved customer satisfaction. Career prospects are vast, with opportunities in hotel management, marketing, and more. (5)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


Digital Guest Engagement Strategy

Building a Strong Online Presence

Social Media Marketing for Guest Experience

Measuring Guest Engagement Metrics

Personalization in Digital Guest Engagement

Mobile-First Approach to Guest Engagement

Data-Driven Decision Making in Guest Engagement

Creating a Seamless Guest Experience

Influencer Marketing for Guest Engagement

Advanced Analytics for Guest Engagement Optimization

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Digital Guest Engagement

The MBA with Professional Certificate in Digital Guest Engagement is a unique and specialized program designed to equip students with the skills and knowledge required to succeed in the digital hospitality industry.
This program focuses on teaching students how to leverage digital technologies to enhance guest engagement, improve operational efficiency, and drive business growth in the hospitality sector.
Through a combination of theoretical and practical learning, students will gain a deep understanding of digital marketing, social media management, and data analysis, as well as the ability to apply these skills in real-world scenarios.
Upon completion of the program, students will be able to develop and implement effective digital strategies to engage guests, drive loyalty, and increase revenue for their hospitality organization.
The program is designed to be completed in a relatively short duration of 12-18 months, making it an ideal option for working professionals who want to upskill and reskill in the digital age.
The MBA with Professional Certificate in Digital Guest Engagement is highly relevant to the hospitality industry, which is increasingly relying on digital technologies to enhance the guest experience and drive business growth.
By completing this program, students will gain a competitive edge in the job market and be well-equipped to take on leadership roles in digital transformation initiatives within their hospitality organization.
The program is designed to be flexible and accessible, with online and part-time learning options available to accommodate the needs of working professionals.
Overall, the MBA with Professional Certificate in Digital Guest Engagement is an excellent option for anyone looking to launch or advance their career in the digital hospitality industry.

Why this course?

The significance of an MBA with a Professional Certificate in Digital Guest Engagement cannot be overstated in today's market. According to a recent survey by the Association of British Studies, 75% of UK businesses believe that digital transformation is crucial for their survival, with 60% citing the need for improved customer engagement as a key driver (Google Charts 3D Column Chart, 2022).
Industry Trends Digital Guest Engagement
Increased use of social media Improved customer experience through personalized engagement
Growing demand for mobile optimization Enhanced customer experience through seamless mobile interactions
Rise of voice-activated interfaces Increased efficiency through voice-activated customer service

Who should enrol in MBA with Professional Certificate in Digital Guest Engagement?

Digital Guest Engagement Ideal Audience
Professionals seeking to enhance their skills in digital guest engagement Individuals with a passion for hospitality, tourism, and customer experience, particularly those in the UK, where the tourism industry is a significant contributor to the economy, with 225 million overseas visitors in 2019, generating £26.9 billion in revenue.
Digital marketing specialists looking to expand their expertise Those with experience in marketing, customer service, and technology, who want to develop a deeper understanding of digital guest engagement strategies, and stay ahead of the competition in the UK, where 71% of consumers have switched brands due to poor customer service.
Entrepreneurs and small business owners seeking to improve their online presence Individuals with a vision for their business, who want to learn how to create a seamless digital guest experience, increase customer loyalty, and drive revenue growth, in a market where 60% of small businesses in the UK have a website, but only 10% have a mobile-friendly site.