MBA with Professional Certificate in Customer-Focused Organisational Design

Wednesday, 01 July 2026 17:59:46

International Students can apply

Apply Now     Viewbook

MBA with Professional Certificate in Customer-Focused Organisational Design

Overview

Organisational Design

is a crucial aspect of business strategy, and the MBA with Professional Certificate in Customer-Focused Organisational Design is designed to equip learners with the skills to create customer-centric organisations.

Developed for professionals seeking to enhance their organisational design skills, this programme focuses on creating customer-focused organisations that drive business success.

Through a combination of theoretical knowledge and practical applications, learners will gain a deep understanding of customer-centric design principles, organisational architecture, and change management.

By the end of the programme, learners will be able to design and implement customer-focused organisational designs that drive business growth and customer satisfaction.

Join our MBA with Professional Certificate in Customer-Focused Organisational Design and take the first step towards creating customer-centric organisations that drive business success.

MBA with Professional Certificate in Customer-Focused Organisational Design is an innovative programme that equips you with the skills to design and implement customer-centric organisations. This customer-focused approach enables you to drive business growth and success. By combining an MBA with a professional certificate, you'll gain a unique blend of business acumen and organisational design expertise. You'll learn how to design and implement customer-centric strategies, leading to improved customer satisfaction and loyalty. With this course, you'll enjoy career prospects in leadership and management roles, driving business transformation and growth. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer-Centric Strategy Development •
Organisational Design Principles •
Customer-Focused Organisational Design •
Change Management and Implementation •
Organisational Culture and Leadership •
Customer Relationship Management •
Process Re-engineering and Redesign •
Organisational Performance Measurement •
Customer Experience Design •
Strategic Partnerships and Collaborations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer-Focused Organisational Design

The MBA with Professional Certificate in Customer-Focused Organisational Design is a unique and specialised programme that combines the rigour of an MBA with the practical skills of a professional certificate in organisational design.
This programme is designed to equip students with the knowledge and skills to design and implement customer-focused organisational designs that drive business success.
Learning outcomes of the programme include the ability to develop and implement customer-centric strategies, design and manage organisational structures and processes, and lead cross-functional teams to achieve business objectives.
The programme is typically completed over a period of 12-18 months, with students studying a combination of core and elective modules.
The duration of the programme can vary depending on the institution and the student's prior experience and qualifications.
Industry relevance is a key aspect of the programme, with a focus on preparing students for careers in senior management and leadership roles within customer-focused organisations.
The programme is designed to be relevant to a wide range of industries, including retail, finance, healthcare, and technology, and is particularly suited to students who want to transition into senior management roles or start their own businesses.
Throughout the programme, students will have the opportunity to develop a range of skills, including strategic thinking, leadership, and project management, as well as the ability to work effectively with customers and stakeholders.
The programme is taught by experienced academics and industry professionals, and includes a range of assessment methods, including exams, assignments, and group projects.
Upon completion of the programme, students will be awarded a professional certificate in customer-focused organisational design, as well as an MBA degree.
The programme is designed to be flexible and accessible, with a range of entry routes available, including full-time and part-time study options, as well as online and distance learning.
Overall, the MBA with Professional Certificate in Customer-Focused Organisational Design is a unique and valuable programme that provides students with the knowledge, skills, and experience needed to succeed in senior management and leadership roles within customer-focused organisations.

Why this course?

Customer-Focused Organisational Design is a highly sought-after skill in today's market, with the UK's business landscape undergoing significant changes. According to a report by the Chartered Institute of Personnel and Development (CIPD), 75% of organisations in the UK are looking to improve their customer experience, with 60% citing it as a key driver for business growth.
Industry Percentage
Retail 42%
Finance 25%
Healthcare 18%

Who should enrol in MBA with Professional Certificate in Customer-Focused Organisational Design?

Ideal Audience for MBA with Professional Certificate in Customer-Focused Organisational Design Our target audience includes ambitious professionals seeking to enhance their leadership skills and drive business growth through customer-centric organisational design.
Key Characteristics: Our ideal learners are typically UK-based senior managers or directors in industries such as finance, retail, and healthcare, with 5-15 years of experience, holding an undergraduate degree and seeking to upskill in customer-focused organisational design.
Career Goals: Our learners aim to develop strategic organisational design skills, enhance their leadership capabilities, and drive business success through customer-centric approaches, with a focus on career progression to senior leadership roles.
Industry Focus: Our programme caters to professionals in various sectors, including finance, retail, healthcare, and public services, with a focus on UK-based organisations, such as NHS trusts, private hospitals, and large retail chains.
Learning Style: Our learners prefer a flexible, online learning approach, with a mix of lectures, discussions, and case studies, allowing them to balance their professional and personal commitments while developing their customer-focused organisational design skills.