MBA with Professional Certificate in Customer-Centric Strategies

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International Students can apply

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MBA with Professional Certificate in Customer-Centric Strategies

Overview

Customer-Centric Strategies

is designed for professionals seeking to enhance their skills in creating customer-centric business models. This MBA with Professional Certificate program focuses on developing a deep understanding of customer needs and preferences, enabling organizations to build strong relationships and drive growth. Some of the key topics covered in the program include customer journey mapping, market research, and data analysis. Learners will also explore strategies for creating customer-centric cultures and developing effective customer service models. By the end of the program, learners will have gained the knowledge and skills necessary to develop and implement customer-centric strategies that drive business success. Are you ready to take your career to the next level? Explore the program further to learn more about how you can apply customer-centric strategies to drive business growth and success.

MBA with Professional Certificate in Customer-Centric Strategies is a comprehensive program that equips you with the skills to drive business success through customer-centric approaches. By focusing on customer-centric strategies, you'll learn to analyze customer needs, develop effective marketing plans, and create personalized experiences. This customer-centric MBA program offers a unique blend of theoretical knowledge and practical skills, preparing you for a career in management, marketing, or consulting. With a strong emphasis on customer-centricity, you'll gain a competitive edge in the job market and be well-equipped to lead organizations towards growth and profitability. (16)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer-Centric Strategy Development •
Understanding Customer Needs and Preferences •
Building Customer Relationships and Loyalty •
Effective Communication and Feedback Mechanisms •
Customer Journey Mapping and Analysis •
Data-Driven Decision Making for Customer-Centric Strategies •
Measuring Customer Satisfaction and Net Promoter Score •
Creating Customer-Centric Organizational Culture •
Managing Customer Expectations and Feedback •
Integrating Customer-Centric Strategies with Business Objectives

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer-Centric Strategies

The MBA with Professional Certificate in Customer-Centric Strategies is a comprehensive program designed to equip students with the knowledge and skills required to develop and implement customer-centric strategies in various industries.
This program is ideal for professionals looking to enhance their skills in customer management, market research, and competitive analysis.
Upon completion of the program, students can expect to gain a deep understanding of customer-centric strategies, including market segmentation, target marketing, and customer relationship management.
The program's learning outcomes include the ability to analyze customer data, develop effective marketing campaigns, and measure the success of customer-centric strategies.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience.
The program is highly relevant to the customer-centric strategies industry, as companies are increasingly recognizing the importance of customer-centric approaches in driving business growth and success.
The program's curriculum is designed to be flexible and adaptable to the needs of various industries, including retail, finance, and healthcare.
By completing the MBA with Professional Certificate in Customer-Centric Strategies, students can enhance their career prospects and stay ahead of the competition in a rapidly changing business landscape.
The program's industry relevance is further enhanced by the fact that many leading companies are investing heavily in customer-centric strategies, making it an attractive option for professionals looking to transition into new roles or advance their careers.
Overall, the MBA with Professional Certificate in Customer-Centric Strategies is a valuable investment for professionals looking to develop the skills and knowledge required to succeed in today's customer-centric business environment.

Why this course?

Customer-Centric Strategies are crucial in today's market, with 71% of UK consumers expecting a personalized experience when interacting with brands (Source: Google Analytics). A Master's in Business Administration (MBA) with a Professional Certificate in Customer-Centric Strategies can equip learners with the necessary skills to drive business growth and customer satisfaction.
Industry Trends Customer Expectations
Increased focus on digital transformation Personalized experiences and real-time engagement
Growing importance of data analytics Data-driven decision making and customer insights

Who should enrol in MBA with Professional Certificate in Customer-Centric Strategies?

Ideal Audience for MBA with Professional Certificate in Customer-Centric Strategies Professionals seeking to enhance their customer management skills, particularly those in the UK, where 71% of businesses report that customer experience is a key differentiator (Source: CEB Global).
Key Characteristics: Typically hold a bachelor's degree in a relevant field, with 2-5 years of work experience in a customer-facing role. In the UK, this may include professionals from industries such as finance, retail, and healthcare.
Career Goals: Aspiring to take on leadership roles, drive business growth through customer-centric strategies, and stay ahead of the competition in a rapidly changing market. In the UK, this may include professionals looking to progress to senior management positions or start their own businesses.
Prerequisites: A strong foundation in business principles, with a focus on customer management, marketing, and finance. In the UK, this may include completion of a relevant undergraduate degree or equivalent experience.