MBA with Professional Certificate in Customer-Centric Design Thinking

Friday, 15 May 2026 23:14:03

International Students can apply

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MBA with Professional Certificate in Customer-Centric Design Thinking

Overview

Customer-Centric Design Thinking

is a powerful approach to innovation and problem-solving. This MBA with Professional Certificate combines business acumen with design thinking skills to help professionals like you drive growth and success. By learning to empathize with customers, ideate solutions, and prototype products, you'll be equipped to tackle complex challenges and create value for your organization.
Some of the key skills you'll learn include customer journey mapping, user research, and design sprints. You'll also develop a deep understanding of business models, market trends, and innovation strategies. With this knowledge, you'll be able to drive business growth, improve customer satisfaction, and stay ahead of the competition.
Whether you're looking to launch a new product, improve an existing service, or simply stay ahead of the curve, this program is designed to help you achieve your goals. So why wait? Explore the world of customer-centric design thinking today and discover a new way to drive business success.

Customer-Centric Design Thinking is a game-changing approach to business that combines creativity, innovation, and customer needs. This MBA with Professional Certificate in Customer-Centric Design Thinking equips you with the skills to drive business growth and success. By learning from industry experts, you'll gain a deep understanding of Customer-Centric Design Thinking principles and practices, enabling you to develop innovative solutions that meet customer needs. With this course, you'll enjoy career prospects in top companies, and have the flexibility to work remotely. The course features online learning and flexible scheduling, making it accessible to working professionals. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Design Thinking Fundamentals •
Customer Journey Mapping •
Empathy and User Research •
Ideation and Prototyping •
Usability Testing and Validation •
Service Design Principles •
Co-Creation and Collaboration •
Design Thinking in Business Strategy •
Customer-Centric Design Thinking in Marketing •
Design Thinking for Innovation and Growth

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer-Centric Design Thinking

The MBA with Professional Certificate in Customer-Centric Design Thinking is a unique and specialized program that combines the rigors of an MBA with the innovative approach of design thinking. This program is designed to equip students with the skills and knowledge necessary to drive business growth and success in today's fast-paced and customer-centric marketplaces.
Through this program, students will learn how to apply design thinking principles to develop innovative solutions that meet the needs of customers and drive business results. The program covers a range of topics, including customer development, ideation, prototyping, and testing, as well as the business acumen necessary to execute design thinking initiatives in a real-world setting.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and education. Students will have the opportunity to take a combination of online and on-campus courses, as well as participate in experiential learning projects and capstone courses that apply design thinking principles to real-world business challenges.
The industry relevance of this program is high, as companies are increasingly recognizing the value of design thinking in driving innovation and growth. The program is designed to prepare students for careers in a range of industries, including finance, healthcare, technology, and retail, where customer-centric design thinking is becoming an increasingly important skillset.
Upon completion of the program, students will have earned an MBA degree and a professional certificate in customer-centric design thinking, making them highly competitive candidates for senior leadership positions in a range of industries. The program is designed to provide students with the skills and knowledge necessary to drive business growth and success in today's fast-paced and customer-centric marketplaces.
The program is designed to be flexible and accessible, with a range of start dates and online learning options available. Students will have the opportunity to work with experienced faculty and industry professionals, as well as participate in a range of networking events and career development opportunities to help them launch their careers in design thinking and business leadership.

Why this course?

Customer-Centric Design Thinking is a highly sought-after skill in today's market, with the UK's design industry valued at £1.3 billion (Source: Design Council). To stay competitive, professionals need to develop this skill, making an MBA with a Professional Certificate in Customer-Centric Design Thinking an attractive option.
Industry Number of Designers
Retail 12,000
Finance 8,000
Healthcare 6,000

Who should enrol in MBA with Professional Certificate in Customer-Centric Design Thinking?

Customer-Centric Design Thinking Ideal Audience
Professionals seeking to enhance their business acumen and develop innovative solutions to drive growth and competitiveness in the UK market, where 70% of businesses report that design thinking is crucial for success. Typically, this includes:
Business leaders and managers in industries such as finance, retail, and technology, who want to stay ahead of the curve and create customer-centric products and services. Individuals with a passion for design, innovation, and problem-solving, who are looking to upskill and reskill in a rapidly changing business landscape.
Those interested in exploring the intersection of business and design, and who want to develop a deeper understanding of human-centered design principles and methodologies. This course is particularly relevant for those in the UK, where 60% of businesses report that they need to improve their customer experience, and 40% are looking to invest in design thinking training and development.