MBA with Professional Certificate in Customer Retention Tactics

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MBA with Professional Certificate in Customer Retention Tactics

Overview

Customer Retention Tactics

is designed for professionals seeking to enhance their skills in retaining customers and driving business growth. This MBA with Professional Certificate program focuses on customer retention strategies and retention tactics to help learners develop a deeper understanding of the importance of customer loyalty in today's competitive market.

By studying customer retention tactics, learners will gain the knowledge and skills needed to identify and address customer needs, build strong relationships, and create a loyal customer base.

Some key topics covered in the program include customer segmentation, loyalty programs, and data-driven decision making.

With this program, learners will be equipped with the tools and expertise needed to drive customer retention and achieve business success.

Take the first step towards becoming a customer retention expert and explore this MBA with Professional Certificate program today.

MBA with Professional Certificate in Customer Retention Tactics is an innovative program that equips you with the skills to retain customers and drive business growth. This comprehensive course focuses on customer retention strategies, helping you develop a deep understanding of customer needs and preferences. With a strong emphasis on practical application, you'll learn how to analyze customer data, create effective retention plans, and implement them in real-world scenarios. Upon completion, you'll be equipped with the knowledge to retain customers and increase revenue, opening doors to exciting career opportunities in sales, marketing, and customer success. (10)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Retention Strategy Development •
Building Strong Customer Relationships •
Effective Communication Tactics for Customer Retention •
Identifying and Addressing Customer Pain Points •
Personalization Strategies for Enhanced Customer Experience •
Employee Engagement and Training for Customer Retention •
Data-Driven Insights for Customer Retention Analysis •
Loyalty Program Design and Implementation •
Crisis Management and Customer Retention •
Measuring and Evaluating Customer Retention Success

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer Retention Tactics

The MBA with Professional Certificate in Customer Retention Tactics is a specialized program designed to equip students with the skills and knowledge necessary to develop and implement effective customer retention strategies in various industries.
This program is typically offered by top business schools and is designed to be completed in a short duration, usually 6-12 months, depending on the institution and the student's prior experience and academic background.
The learning outcomes of this program focus on teaching students how to analyze customer data, identify retention opportunities, and develop targeted strategies to increase customer loyalty and retention rates. Students will also learn how to create effective customer retention plans, implement them, and measure their success.
The program covers a range of topics, including customer relationship management, data analysis, marketing strategy, and sales techniques, all with a focus on customer retention. Industry-relevant case studies and real-world examples are used to illustrate key concepts and provide students with practical experience.
The MBA with Professional Certificate in Customer Retention Tactics is highly relevant to professionals working in industries such as retail, finance, healthcare, and technology, where customer retention is a critical business objective. The program is also suitable for entrepreneurs and small business owners who want to develop their customer retention skills and strategies.
Upon completion of the program, students will receive a professional certificate in customer retention tactics, which can be added to their MBA degree or used as a standalone credential. The program is designed to be flexible and can be completed online or on-campus, making it accessible to working professionals and students who need to balance their studies with other commitments.
Overall, the MBA with Professional Certificate in Customer Retention Tactics is a valuable program that can help students and professionals develop the skills and knowledge necessary to drive customer retention and growth in their organizations.

Why this course?

Customer Retention Tactics are crucial in today's market, with UK businesses facing significant challenges in retaining customers. According to a recent survey by the Chartered Institute of Marketing, 70% of UK businesses reported experiencing customer churn, resulting in an average loss of £1.4 million per year.
Year Customer Retention Rate
2018 55%
2019 58%
2020 60%

Who should enrol in MBA with Professional Certificate in Customer Retention Tactics?

Ideal Audience for MBA with Professional Certificate in Customer Retention Tactics Are you a business leader or entrepreneur looking to boost customer loyalty and retention in the UK market?
Key Characteristics: You are a UK-based business owner or manager with 2-5 years of experience in customer-facing roles, seeking to enhance your skills in customer retention and loyalty strategies.
Industry Focus: The programme is designed for professionals working in various industries, including retail, finance, healthcare, and technology, who want to develop effective customer retention tactics to drive business growth in the UK market.
Career Goals: Upon completion of the programme, you can expect to achieve career goals such as increasing customer satisfaction, reducing churn rates, and driving business growth through effective customer retention strategies.
Target Skills: You will develop skills in customer segmentation, loyalty programme design, retention strategy development, and data-driven decision making to drive business growth in the UK market.