MBA with Professional Certificate in Customer Relationship Enhancement

Tuesday, 09 June 2026 22:06:47

International Students can apply

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MBA with Professional Certificate in Customer Relationship Enhancement

Overview

Customer Relationship Enhancement

is a specialized MBA program designed for professionals seeking to boost their skills in building and maintaining strong customer relationships.
Some of the key areas of focus include customer service, sales, and marketing strategies. This program is ideal for business professionals looking to enhance their career prospects and stay ahead in the competitive market.
Through a combination of theoretical knowledge and practical applications, learners will gain a deeper understanding of customer relationship management and its importance in driving business growth.
By the end of the program, learners will be equipped with the skills and knowledge necessary to develop and implement effective customer relationship enhancement strategies, leading to improved customer satisfaction and loyalty.

Are you ready to take your career to the next level? Explore the Customer Relationship Enhancement MBA program today and discover how you can make a lasting impact on your customers and your business.

MBA with Professional Certificate in Customer Relationship Enhancement is a comprehensive program that equips you with the skills to enhance customer relationships and drive business growth. This course offers a unique blend of business acumen and customer-centric skills, making you an attractive candidate for top-tier companies. With a focus on customer relationship management, you'll learn to build strong relationships, identify customer needs, and develop effective strategies to meet those needs. Upon completion, you'll receive a professional certificate and be well-positioned for a career in management, sales, or customer success. (3)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
Customer Relationship Management (CRM) Systems •
Building Stronger Customer Relationships •
Effective Communication Skills for Customer Service •
Customer Retention Strategies and Tactics •
Understanding Customer Needs and Preferences •
Sales and Marketing Alignment for Customer Success •
Data-Driven Decision Making for Customer Insights •
Emotional Intelligence in Customer Interactions •
Creating a Customer-Centric Business Culture •
Measuring and Evaluating Customer Relationship Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer Relationship Enhancement

The MBA with Professional Certificate in Customer Relationship Enhancement is a specialized program designed to equip students with the skills and knowledge required to excel in customer-facing roles.
This program focuses on developing a deep understanding of customer relationship management, including customer needs assessment, relationship building, and conflict resolution.
Through a combination of theoretical and practical learning, students will gain hands-on experience in creating and implementing effective customer relationship strategies.
The learning outcomes of this program include the ability to analyze customer data, develop targeted marketing campaigns, and measure the effectiveness of customer relationship initiatives.
Upon completion of the program, students will be equipped with the skills and knowledge required to drive business growth through enhanced customer relationships.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience.
The industry relevance of this program is high, as companies across various sectors recognize the importance of building strong customer relationships to drive revenue and growth.
By completing this program, students can enhance their career prospects in industries such as sales, marketing, and customer service, and can also pursue leadership roles in customer-facing positions.
The program is designed to be flexible, with online and part-time options available to accommodate the needs of working professionals and students.
Overall, the MBA with Professional Certificate in Customer Relationship Enhancement is a valuable investment for individuals looking to advance their careers in customer-facing roles.

Why this course?

Customer Relationship Enhancement is a vital aspect of business success in today's market. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses believe that customer relationships are crucial to their success. In the UK, the average cost of acquiring a new customer is £100, while retaining an existing customer can save up to £100 in marketing costs (Source: CIM).
Industry Customer Relationship Enhancement
Retail 80%
Finance 75%
Healthcare 90%

Who should enrol in MBA with Professional Certificate in Customer Relationship Enhancement?

Ideal Audience for MBA with Professional Certificate in Customer Relationship Enhancement Professionals seeking to enhance their customer relationship skills, particularly those in the UK, where 71% of businesses report that customer relationships are a key factor in their success (Source: CIPD).
Key Characteristics: Typically, individuals with 2-10 years of experience in sales, marketing, or customer-facing roles, with a strong desire to develop their skills in areas such as communication, negotiation, and relationship management.
Industry Focus: The programme is designed for professionals in various industries, including finance, retail, healthcare, and technology, where building strong customer relationships is crucial for business growth and success.
Career Goals: Upon completion of the programme, graduates can expect to take on more senior roles, such as customer relationship manager, account manager, or business development manager, with a salary range of £40,000-£70,000 per annum in the UK.