MBA with Professional Certificate in Customer Relationship Development

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International Students can apply

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MBA with Professional Certificate in Customer Relationship Development

Overview

Customer Relationship Development

is a vital skill for professionals seeking to excel in their careers. This MBA with Professional Certificate in Customer Relationship Development program is designed for executives and managers who want to enhance their ability to build and maintain strong customer relationships.

Through this program, learners will gain a deep understanding of the principles and practices of customer relationship development, including market research, customer needs analysis, and relationship management.

By the end of the program, learners will be able to develop and implement effective customer relationship strategies, leading to increased customer satisfaction, loyalty, and retention.

Whether you're looking to advance your career or start your own business, this program will provide you with the knowledge and skills you need to succeed in the competitive world of customer relationship development.

So why wait? Explore the MBA with Professional Certificate in Customer Relationship Development program today and take the first step towards building a stronger, more successful customer relationship.

MBA with Professional Certificate in Customer Relationship Development is a comprehensive program that equips you with the skills to build and maintain strong customer relationships. This course offers key benefits such as enhanced business acumen, improved communication skills, and a deeper understanding of customer needs. With a focus on practical application, you'll learn how to develop and implement effective customer relationship strategies. Upon completion, you'll be well-positioned for career prospects in various industries, including sales, marketing, and customer service. The program's unique features include a combination of theoretical knowledge and real-world case studies, ensuring you're equipped to drive business growth and success. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• Building Stronger Customer Relationships •
• Effective Communication Skills for Customer Service •
• Understanding Customer Needs and Preferences •
• Developing a Customer Relationship Development Strategy •
• Sales and Marketing Alignment in Customer Relationship Development •
• Measuring and Evaluating Customer Relationship Development •
• Managing Customer Expectations and Feedback •
• Advanced Customer Relationship Development Techniques •
• International Customer Relationship Development Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer Relationship Development

The MBA with Professional Certificate in Customer Relationship Development is a comprehensive program designed to equip students with the skills and knowledge required to excel in customer-facing roles.
This program focuses on developing strong relationships with customers, understanding their needs, and providing tailored solutions to drive business growth.
Through a combination of theoretical and practical learning, students will gain a deep understanding of customer relationship development, including market research, customer segmentation, and relationship management.
The program is designed to be completed in a short duration, typically 6-12 months, making it an ideal option for working professionals looking to upskill or reskill in this area.
The industry relevance of this program is high, with a strong demand for professionals with expertise in customer relationship development across various sectors, including retail, finance, and healthcare.
Upon completion of the program, students will be awarded an MBA degree and a professional certificate in customer relationship development, demonstrating their expertise and commitment to this field.
The program is designed to be flexible, with online and part-time options available to accommodate different learning styles and schedules.
Graduates of this program will be equipped with the skills and knowledge to drive business growth, improve customer satisfaction, and increase revenue through effective customer relationship development.
The program is taught by experienced faculty members who have a strong background in customer relationship development and industry expertise, ensuring that students receive high-quality instruction and mentorship.
Overall, the MBA with Professional Certificate in Customer Relationship Development is a valuable investment for individuals looking to launch or advance their careers in customer-facing roles.

Why this course?

The significance of an MBA with a Professional Certificate in Customer Relationship Development cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. This is reflected in the growing demand for professionals with expertise in CRM, with 60% of employers in the UK stating that they are looking for candidates with CRM skills.
UK Businesses Emphasizing CRM Percentage
75% 75%
60% 60%

Who should enrol in MBA with Professional Certificate in Customer Relationship Development?

Ideal Audience for MBA with Professional Certificate in Customer Relationship Development Are you a business professional looking to enhance your skills in customer relationship development?
Professionals with 2-5 years of experience in sales, marketing, or customer service In the UK, 1 in 5 businesses report that customer relationship management is a major challenge, with 70% of companies citing a lack of skills as a major obstacle.
Those seeking to transition into a customer-facing role The UK's customer service industry is projected to grow by 10% annually, with the average salary for a customer service representative reaching £25,000 per annum.
Business owners looking to improve their sales and customer retention strategies By acquiring the skills and knowledge to develop strong customer relationships, business owners can increase customer loyalty and drive revenue growth.