MBA with Professional Certificate in Customer Relationship Automation

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International Students can apply

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MBA with Professional Certificate in Customer Relationship Automation

Overview

Customer Relationship Automation

is designed for professionals seeking to enhance their skills in managing customer relationships in a digital landscape. This program focuses on teaching automation techniques to streamline processes and improve efficiency.

By leveraging automation tools and technologies, learners will gain the knowledge to design and implement effective customer relationship strategies.

Some key topics covered in the program include:

Automation of customer service processes, data analysis and interpretation, and strategic relationship management.

Through a combination of online courses and hands-on projects, learners will develop the skills needed to implement customer relationship automation in their organizations.

Whether you're looking to advance your career or start a new venture, this program can help you stay ahead of the curve in the rapidly evolving world of customer relationship management.

MBA with Professional Certificate in Customer Relationship Automation is a game-changing program that equips you with the skills to revolutionize customer relationships. By combining a comprehensive MBA with a specialized certificate in Customer Relationship Automation, you'll gain a unique edge in the job market. This course offers cutting-edge knowledge in automation, AI, and data analytics, enabling you to design and implement effective customer relationship strategies. With enhanced career prospects, you'll be in high demand as a customer relationship automation expert. The program's flexible online format allows you to balance work and studies, making it an ideal choice for professionals. (14)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Relationship Management (CRM) Systems
•
• Automation of Sales and Marketing Processes
•
• Data Analytics for Customer Insights
•
• Chatbots and Virtual Assistants in Customer Service
•
• Artificial Intelligence (AI) in Customer Relationship Management
•
• Digital Transformation of Customer Service Operations
•
• Measuring Customer Experience and Satisfaction
•
• Implementing Robotic Process Automation (RPA) in CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer Relationship Automation

The MBA with Professional Certificate in Customer Relationship Automation is a unique and specialized program designed to equip students with the skills and knowledge required to excel in the field of customer relationship management.
This program is ideal for professionals who want to enhance their existing skills and knowledge in customer relationship automation, and gain a competitive edge in the job market.
The learning outcomes of this program include understanding the principles of customer relationship management, learning how to automate customer relationships, and developing skills in data analysis and interpretation.
The duration of the program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the industry, as customer relationship automation is a rapidly growing field that is transforming the way businesses interact with their customers.
The program covers topics such as customer relationship management software, data analytics, and automation tools, and provides students with hands-on experience in implementing these tools in real-world scenarios.
Upon completion of the program, students will be equipped with the skills and knowledge required to design, implement, and manage customer relationship automation strategies that drive business growth and customer satisfaction.
The program is designed to be flexible and can be completed part-time, making it ideal for working professionals who want to enhance their skills and knowledge without taking a break from their careers.
The MBA with Professional Certificate in Customer Relationship Automation is a valuable investment for professionals who want to stay ahead of the curve in the rapidly evolving field of customer relationship management.

Why this course?

Customer Relationship Automation is a vital skill in today's market, with the UK's customer service industry projected to reach £43.8 billion by 2025, growing at a CAGR of 4.5% (Source: Statista). To stay ahead, professionals need to understand the importance of automation in customer relationship management.
Industry Automation Adoption Rate (%)
Retail 25%
Finance 30%
Healthcare 20%

Who should enrol in MBA with Professional Certificate in Customer Relationship Automation?

Ideal Audience for MBA with Professional Certificate in Customer Relationship Automation Are you a business professional looking to enhance your skills in customer relationship management?
Professionals with 2-5 years of experience in sales, marketing, or customer service In the UK, 1 in 5 businesses report experiencing customer relationship issues, resulting in lost revenue and damaged reputation.
Individuals seeking to transition into a customer-facing role The UK's customer relationship automation market is expected to grow by 15% annually, driven by increasing demand for efficient customer service solutions.
Business owners looking to improve their sales and marketing strategies By acquiring the skills and knowledge required for customer relationship automation, professionals can increase their earning potential by up to 20%.