MBA with Professional Certificate in Customer Rapport

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International Students can apply

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MBA with Professional Certificate in Customer Rapport

Overview

Customer Rapport

is a vital skill for professionals seeking to build strong relationships with clients and customers. This MBA with Professional Certificate in Customer Rapport is designed for business leaders and managers who want to enhance their communication and interpersonal skills.

By studying Customer Rapport, learners will gain a deeper understanding of the importance of rapport in business and develop the skills to establish and maintain effective relationships with customers.

Through a combination of theoretical knowledge and practical exercises, learners will learn how to:

build trust, establish rapport, and handle conflict in a professional manner.

This program is ideal for those looking to advance their careers in sales, marketing, or customer service.

Don't miss out on this opportunity to develop the skills you need to succeed in business. Explore the MBA with Professional Certificate in Customer Rapport today and take the first step towards building stronger relationships with your customers.

MBA with Professional Certificate in Customer Rapport is a comprehensive program that equips you with the skills to build lasting relationships with customers. By focusing on customer rapport, this course helps you develop a deep understanding of customer needs and preferences. With this knowledge, you'll be able to build strong customer relationships and drive business growth. The course features a unique blend of theoretical knowledge and practical skills, making it an ideal choice for professionals looking to enhance their career prospects. Upon completion, you'll receive a professional certificate and be well-equipped to take on leadership roles in customer-facing industries. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Effective Communication Skills for Customer Rapport
• Building Trust with Customers
• Active Listening in Customer Interactions
• Non-Verbal Communication in Customer Service
• Conflict Resolution Strategies for Customer Service
• Customer Relationship Management (CRM) Systems
• Understanding Customer Needs and Preferences
• Cultural Competence in Customer Service
• Emotional Intelligence in Customer Interactions
• Measuring Customer Satisfaction and Feedback

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer Rapport

The MBA with Professional Certificate in Customer Rapport is a comprehensive program designed to equip students with the skills and knowledge required to build strong relationships with customers in today's fast-paced business environment.
This program focuses on developing essential skills such as communication, active listening, and conflict resolution, which are critical for establishing rapport with customers and driving business success.
Through a combination of theoretical and practical learning, students will gain a deep understanding of customer behavior, needs, and preferences, as well as the latest trends and best practices in customer service and relationship management.
The program is designed to be completed in a relatively short duration of 6-12 months, depending on the student's prior experience and academic background.
The MBA with Professional Certificate in Customer Rapport is highly relevant to various industries, including retail, hospitality, finance, and healthcare, where building strong customer relationships is crucial for driving business growth and customer loyalty.
Upon completion of the program, students will be equipped with the skills and knowledge required to take on leadership roles in customer-facing positions, such as customer service managers, account managers, and relationship managers.
The program is designed to be flexible and accessible, with online and part-time learning options available to accommodate students' busy schedules and work commitments.
The MBA with Professional Certificate in Customer Rapport is a valuable investment for individuals looking to advance their careers in customer-facing roles, and is recognized by employers across various industries as a mark of excellence in customer relationship management skills.
By combining theoretical knowledge with practical experience, this program provides students with a comprehensive understanding of customer rapport and its role in driving business success, making it an ideal choice for individuals looking to build a successful career in customer-facing roles.

Why this course?

Customer Rapport is a crucial aspect of business success in today's market, with the UK's customer service industry valued at £1.4 trillion (Source: Office for National Statistics, 2020). A Professional Certificate in Customer Rapport can significantly enhance an individual's career prospects, with 71% of UK employers considering customer service skills essential for job success (Source: CIPD, 2020).
Industry Employment Rate
Retail 64.1%
Hospitality 55.6%
Finance 51.9%

Who should enrol in MBA with Professional Certificate in Customer Rapport?

Ideal Audience for MBA with Professional Certificate in Customer Rapport Are you a business leader looking to enhance your customer relationship skills? Do you want to stay ahead of the competition in the UK's rapidly growing service-based economy?
Key Characteristics: Professionals in customer-facing roles, such as sales, marketing, and customer service, who want to develop their skills in building rapport with customers and driving business growth.
Industry Focus: The UK's service-based economy is driven by customer relationships, with 71% of businesses relying on customer service to drive growth (Source: CIPD). Our MBA with Professional Certificate in Customer Rapport is designed to equip you with the skills to succeed in this fast-paced industry.
Career Outcomes: Graduates of our programme can expect to move into senior customer-facing roles, such as customer success manager or account manager, with average salary increases of 20% (Source: PwC).